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  • All HBS Web  (2,268)
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Show Results For

  • All HBS Web  (2,268)
    • People  (5)
    • News  (489)
    • Research  (1,256)
    • Events  (3)
    • Multimedia  (18)
  • Faculty Publications  (759)
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  • Web

Hire Talent

managing technology, routines, and communication. The HBS Career & Professional Development (CPD) office shares practical tips to help you and your team thrive. Partner with a Student Club 26 Jun 2025 How Student-Proposed Internships Can Create Value 20 May 2025 Meet... View Details
  • 07 Jul 2010
  • First Look

First Look: July 7

that the regional location decisions of these firms upon moving to western Germany were driven by non-economic factors and heuristics rather than existing industrial conditions. Relocating firms increased the likelihood of incumbent... View Details
Keywords: Martha Lagace
  • Web

Insights & Advice Blog

industry leaders, and a community passionate about the future of technology. [...] How to onboard recently graduated MBAs 28 Apr 2025 | All Industries All Locations Recruiting Advice Recruiting Strategies For large numbers of Harvard... View Details
  • 05 Jul 2006
  • Working Paper Summaries

Geographically-Colocated Subgroups in Globally Dispersed Teams: A Test of the Faultline Hypothesis

Keywords: by Jeffrey T. Polzer, C. Brad Crisp, Sirkka L. Jarvenpaa & Jerry W. Kim
  • November 2011
  • Case

WrapItUp: Developing a New Compensation Plan

By: W. Earl Sasser Jr. and Rachel Shelton
A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
Keywords: Empowerment; Middle Management; Human Resource Management; Compensation; Incentives; Motivation; Motivation and Incentives; Change Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Employees; Compensation and Benefits; Service Industry; Retail Industry; Food and Beverage Industry; California
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Sasser, W. Earl, Jr., and Rachel Shelton. "WrapItUp: Developing a New Compensation Plan." Harvard Business School Brief Case 114-362, November 2011.
  • January 2009 (Revised May 2011)
  • Case

China Mobile's Rural Communications Strategy

By: William C. Kirby, F. Warren McFarlan, G.A. Donovan and Tracy Manty
China Mobile was the world's leading mobile communications service provider with over 400 million customers. In some cities, its penetration rate was over 100%. With such huge successes, Chairman Wang Jianzhou was exploring ways to expand its customer base. Nearly... View Details
Keywords: Communication Technology; Mobile and Wireless Technology; Investment; Rural Scope; Strategy; Growth and Development Strategy; Corporate Social Responsibility and Impact; Business and Government Relations; Telecommunications Industry; China
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Kirby, William C., F. Warren McFarlan, G.A. Donovan, and Tracy Manty. "China Mobile's Rural Communications Strategy." Harvard Business School Case 309-034, January 2009. (Revised May 2011.)
  • 14 Dec 2017
  • HBS Seminar

Andrew Davis, Johnson, Cornell University

  • November 2021
  • Article

Ratings, Reviews, and the Marketing of New Products

By: Itay P. Fainmesser, Dominique Olié Lauga and Elie Ofek
We study how user-generated content (UGC) about new products impacts a firm's advertising and pricing decisions and the effect on profits and market dynamics. We construct a two-period model where consumers value quality and are heterogeneous in their taste for the new... View Details
Keywords: Online Reviews; Product Ratings; Social Networks; Word Of Mouth; Pricing; User-generated Content; Advertising; Product Marketing; Price; Consumer Behavior; Product Positioning; Social Media
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Fainmesser, Itay P., Dominique Olié Lauga, and Elie Ofek. "Ratings, Reviews, and the Marketing of New Products." Management Science 67, no. 11 (November 2021): 7023–7045.
  • October 2024
  • Article

Racial Disparities in the Paycheck Protection Program

By: Sergey Chernenko and David Scharfstein
Using a large sample of Florida restaurants, we document significant racial disparities in borrowing through the Paycheck Protection Program (PPP) and investigate the causes of these disparities. Black-owned restaurants are 25% less likely to receive PPP loans.... View Details
Keywords: Discrimination; Paycheck Protection Program; Economic Injury Disaster Loans; Bank Lending; Nonbank Lending; Banks and Banking; Financing and Loans; Prejudice and Bias; Race
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Chernenko, Sergey, and David Scharfstein. "Racial Disparities in the Paycheck Protection Program." Art. 103911. Journal of Financial Economics 160 (October 2024).
  • 2011
  • Chapter

Knowledge Structures and Innovation: Useful Abstractions and Unanswered Questions

By: Gautam Ahuja and Elena Novelli
We examine the received research on organizational knowledge structures with a special focus on their link to innovation. We note that the literature has used the term knowledge structure to represent three quite distinct components of organizational knowledge: the... View Details
Keywords: Knowledge Management; Innovation and Invention
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Ahuja, Gautam, and Elena Novelli. "Knowledge Structures and Innovation: Useful Abstractions and Unanswered Questions." Chap. 25 in Handbook of Organizational Learning and Knowledge Management. 2nd ed. by M. Easterby-Smith and M. Lyles, 551–578. Chichester, UK: John Wiley & Sons, 2011.
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

a second location in Gowanus. That location was a huge success, too, with total sales of $1.4 million. The Disney partnership The couple dared to dream that they could one day develop into a household name... View Details
Keywords: by Pamela Reynolds
  • June 2016
  • Article

Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics

By: John Beshears, James J. Choi, David Laibson, Brigitte C. Madrian and Gwendolyn I. Reynolds
Background: Routine annual influenza vaccinations are recommended for persons 6 months of age and older, but less than half of U.S. adults get vaccinated. Many employers offer employees free influenza vaccinations at workplace clinics, but even then take-up is... View Details
Keywords: Geographic Location; Employees; Health Care and Treatment
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Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn I. Reynolds. "Vaccination Rates Are Associated with Functional Proximity but Not Base Proximity of Vaccination Clinics." Medical Care 54, no. 6 (June 2016): 578–583.
  • 2023
  • Working Paper

Learning to Use: Stack Overflow and Technology Adoption

By: Daniel Jay Brown and Maria P. Roche
In this paper, we examine the potential impact of Q&A websites on the adoption of technologies. Using data from Stack Overflow – one of the most popular Q&A websites worldwide – and implementing an instrumental-variable approach, we find that users whose questions... View Details
Keywords: Technology Adoption; Knowledge Sharing
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Brown, Daniel Jay, and Maria P. Roche. "Learning to Use: Stack Overflow and Technology Adoption." Harvard Business School Working Paper, No. 24-001, July 2023.
  • September 2020
  • Case

Getaway

By: Ryan W. Buell and Amy Klopfenstein
Since its founding, Getaway’s service offering – tiny, modern cabins in the woods, located within a two-hour drive of major metropolitan areas – had been met with tremendous demand. Overworked and overconnected city dwellers reveled in the opportunity to take a break... View Details
Keywords: Entrepreneurship; Service Operations; Management; Demand and Consumers; Marketing; Strategy; Accommodations Industry
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Buell, Ryan W., and Amy Klopfenstein. "Getaway." Harvard Business School Case 621-054, September 2020.
  • November 2012
  • Article

The Organization of Firms Across Countries

By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
We argue that social capital as proxied by trust increases aggregate productivity by affecting the organization of firms. To do this we collect new data on the decentralization of investment, hiring, production, and sales decisions from Corporate Headquarters to local... View Details
Keywords: Decentralization; Social Capital; Theory Of The Firm; Firm Objectives, Organization, And Behavior; Business Economics; Management Of Technological Innovation And R&D; Technological Change: Choices And Consequences; Diffusion Processes; Organizational Structure; Performance Productivity; Trust; Technology Adoption; Multinational Firms and Management
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Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "The Organization of Firms Across Countries." Quarterly Journal of Economics 127, no. 4 (November 2012). (Slides from 2008, Harvard Business School Working Paper, No. 12-005, August 2011.)
  • April 2004 (Revised June 2004)
  • Case

Entrepreneurship Goes Global: ResMed's Gamble

By: Christopher A. Bartlett, Andrew N. McLean and Meg Glinska
On the basis of its innovative medical device for treating sleep apnea, CEO Peter Farrell has made Australian-born ResMed a successful global company. But the company is struggling to implement a strategy to expand the device from its focused core market to a much... View Details
Keywords: Business Model; Globalization; Innovation and Management; Management; Marketing Channels; Production; Expansion; Medical Devices and Supplies Industry
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Bartlett, Christopher A., Andrew N. McLean, and Meg Glinska. "Entrepreneurship Goes Global: ResMed's Gamble." Harvard Business School Case 304-051, April 2004. (Revised June 2004.)

    Hidden Structure: Using Network Methods to Map System Architecture

    All complex systems can be described in terms of their architecture, that is, as a nested hierarchy of subsystems. In this paper, we use network methods to detect the core components of an architecture, to establish... View Details

    • Web

    Lehman Brothers Timeline | Baker Library | Bloomberg Center | Harvard Business School

    Glass-Steagall Act that separated commercial from investment banks. 2001 Terrorist attacks on the World Trade Center on September 11 affect global markets. 2002 Lehman relocates its operations from its Wall Street location to Midtown... View Details
    • March–April 2017
    • Article

    Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources

    By: Prithwiraj Choudhury
    Prior research has established a relation between intra-firm mobility and innovation outcomes at distributed organizations. The literature has also uniformly agreed on the mechanism underlying this relationship: the sharing of tacit knowledge and recombination of ideas... View Details
    Keywords: Organizational Structure; Innovation and Invention; Resource Allocation
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    Choudhury, Prithwiraj. "Innovation Outcomes in a Distributed Organization: Intrafirm Mobility and Access to Resources." Organization Science 28, no. 2 (March–April 2017): 339–354.
    • 2011
    • Case

    Wrapitup

    By: W. Earl Sasser
    A restaurant chain based in California offers made-to-order sandwich wraps using fresh, healthy ingredients. The founders of the company take a very active role in day-to-day business and tightly control every aspect of the restaurant operation from hiring store... View Details
    Keywords: Service Operations; Governance Controls; Revenue; Employee Relationship Management; Planning; Customer Satisfaction; Problems and Challenges; Profit; Change Management; Compensation and Benefits; Leadership Style; Service Industry; California
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    Sasser, W. Earl. "Wrapitup." Harvard Business Publishing Case, 2011. (Brief Case.)
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