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  • All HBS Web  (2,783)
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← Page 31 of 2,783 Results →
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

developments in a changing market. Says Cespedes: “Value is created or destroyed with customers, and good leaders know that interpreting market data is not just a search for truth and insights. It’s also about actionable dialogue with the... View Details
Keywords: by Michael Blanding
  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

executives in Harvard's Entrepreneur, Owner, President (EOP) program. During that time, she realized that many of her students hadn't spent much time thinking about their own companies' strategies. In this excerpt, Montgomery describes a... View Details
Keywords: by Cynthia A. Montgomery

    David B. Yoffie

    Professor David B. Yoffie is a Baker Foundation Professor and the Max and Doris Starr Professor of International Business Administration, Emeritus at Harvard Business School. A member of the HBS faculty since 1981, Professor Yoffie received his... View Details

    Keywords: communications; computer; e-commerce industry; electronics; financial services; information; information technology industry; internet; retail financial services; semiconductor; soft drink; telecommunications; video games
    • 2011
    • Other Unpublished Work

    Functional Centralization and the Division of Labor in Management

    By: Julie Wulf, Maria Guadalupe and Hongyi Li
    This paper shows that the trend towards flatter hierarchies in large US firms since the mid-80's has been accompanied by increased centralization of activities at the top of the organization. In particular, the number of functional managers (e.g., Chief Financial... View Details
    Keywords: Executive Compensation; Management Teams; Organizational Structure; Business Strategy; Diversification; Information Technology; United States
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    Wulf, Julie, Maria Guadalupe, and Hongyi Li. "Functional Centralization and the Division of Labor in Management." 2011. (Paper is available upon request.)
    • November 2018 (Revised August 2020)
    • Case

    The Reinvention of Kodak

    By: Ryan Raffaelli and Christine Snively
    The Eastman Kodak Company (Kodak) was a name familiar to most Americans. The company had dominated the film and photography industry through most of the 20th Century and was known for making affordable cameras (and the “Kodak Moment”) and supplying the movie industry... View Details
    Keywords: CEO; Leadership; Asset Management; Transformation; Organizational Change and Adaptation; Competitive Strategy
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    Raffaelli, Ryan, and Christine Snively. "The Reinvention of Kodak." Harvard Business School Case 419-012, November 2018. (Revised August 2020.)
    • March 2010 (Revised April 2010)
    • Case

    Alibaba Group

    By: Julie M. Wulf
    Discusses how Alibaba Group successfully managed new business ventures to become a leader in China's online marketplaces. Students follow Alibaba Group's transition from a startup to a multibusiness firm with over 15,000 employees in just over a decade. They analyze... View Details
    Keywords: History; Business Subsidiaries; Competition; Multinational Firms and Management; Corporate Strategy; Executive Compensation; Business Headquarters; Cooperation; Organizational Change and Adaptation; Growth and Development Strategy; China
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    Wulf, Julie M. "Alibaba Group." Harvard Business School Case 710-436, March 2010. (Revised April 2010.)

      Strategies for Two-Sided Markets

      Many blockbuster products and services that have redefined the global business landscape are built around platforms that tie together two distinct groups of users in a network. Examples include credit cards that link consumers and merchants; operating systems that... View Details

      • 04 Mar 2002
      • Research & Ideas

      Don’t Lose Money With Customers

      however, that most companies that claim to practice customer relationship management actually focus on managing individual customer interactions. While they think they are talking strategy, firms are actually mired in the View Details
      Keywords: by Peter K. Jacobs
      • April 2002
      • Article

      Internal Capital Markets and Firm-Level Compensation Incentives for Division Managers

      By: Julie Wulf
      Do multidivisional firms structure compensation contracts for division managers to mitigate incentive problems in their internal capital markets? I find evidence that compensation and investment incentives are substitutes: firms providing a stronger link to firm... View Details
      Keywords: Capital Markets; Executive Compensation; Capital Budgeting; Motivation and Incentives; Profit; Decisions; Resource Allocation; Performance; Investment; Contracts
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      Wulf, Julie. "Internal Capital Markets and Firm-Level Compensation Incentives for Division Managers." Journal of Labor Economics 20, no. 2 (April 2002): S219–S262.
      • 12 Oct 1999
      • Research & Ideas

      Women Leading Business: A New Kind of Conversation

      For high-powered executive women, the HBS program Women Leading Business: An Executive Forum offers a unique opportunity to discuss strategy, examine problems, and explore solutions. Below Professor Myra... View Details
      Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
      • June 2018
      • Article

      Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged

      By: Clarence Lee, Elie Ofek and Thomas Steenburgh
      We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
      Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
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      Lee, Clarence, Elie Ofek, and Thomas Steenburgh. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged." Management Science 64, no. 6 (June 2018): 2473–2495. (Lead Article.)
      • 21 May 2007
      • Research & Ideas

      Fixing the Marketing-CEO Disconnect

      In most companies, no one knows and understands your customers and their changing needs better than the marketing department. Certainly that knowledge should be routinely presented and understood by the chief executive and board of... View Details
      Keywords: by Sean Silverthorne
      • June 2021
      • Case

      uBiome

      By: Thomas R. Eisenmann and Olivia Graham
      uBiome provided clinical tests that sequenced the DNA of human microbiome samples, providing data on health conditions directly to consumers or to prescribing physicians. Founded in 2012, the San Francisco-based startup raised $105 million from top-tier venture capital... View Details
      Keywords: Business Startups; Crime and Corruption; Insolvency and Bankruptcy
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      Eisenmann, Thomas R., and Olivia Graham. "uBiome." Harvard Business School Case 821-076, June 2021.
      • 12 May 2009
      • News

      Schumer's Shareholder Bill Misses the Mark

      • June 2006 (Revised March 2007)
      • Case

      Jack Carlisle, CIO

      An experienced CIO hired to professionalize IT in a growing financial services firm struggles with the turmoil that follows sudden replacement of the company's CEO. Jack Carlisle must assess the changes, both actual and prospective, in an environment in which IT has... View Details
      Keywords: Change Management; Information Technology; Personal Development and Career; Management Teams; Financial Services Industry
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      Austin, Robert D. "Jack Carlisle, CIO." Harvard Business School Case 606-153, June 2006. (Revised March 2007.)
      • 25 Jun 2019
      • Research & Ideas

      The Powerful Strategic Tool Companies Should Not Try to Control

      mind that communities are governed very differently than companies. User communities operate outside the boundaries of the firm even in cases where the community organizes around a firm’s core products––and View Details
      Keywords: by Danielle Kost
      • 12 Apr 2004
      • Research & Ideas

      What Great American Leaders Teach Us

      difference in the world. To that end, we search for opportunities to contribute to the study of leadership and the development of content for the MBA Program and various executive education offerings.... View Details
      Keywords: by Sean Silverthorne
      • 17 Jan 2007
      • Op-Ed

      Learning from Private-Equity Boards

      today? The answer is yes and no. The no (or probably not) answer reflects the likelihood that executives of private-equity firms do not, on average, possess any more ethical discipline than leaders of public... View Details
      Keywords: by Malcolm Salter; Financial Services
      • January 2008
      • Article

      Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things

      By: Clayton M. Christensen, Stephen P. Kaufman and Willy C. Shih
      Most companies aren't half as innovative as their senior executives want them to be (or as their marketing claims suggest they are). What's stifling innovation? There are plenty of usual suspects, but the authors finger three financial tools as key accomplices.... View Details
      Keywords: Investment; Innovation and Management; Growth and Development Strategy; Business and Shareholder Relations; Prejudice and Bias; Value Creation
      Citation
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      Related
      Christensen, Clayton M., Stephen P. Kaufman, and Willy C. Shih. "Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things." Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008).

        Mihir A. Desai

        Mihir A. Desai is the Mizuho Financial Group Professor of Finance at Harvard Business School and a Professor of Law at Harvard Law School. He received his Ph.D. in political economy from Harvard... View Details

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