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Show Results For
- All HBS Web
(7,935)
- People (9)
- News (1,436)
- Research (5,749)
- Events (20)
- Multimedia (9)
- Faculty Publications (4,115)
- 04 Dec 2020
- News
Compassionate Leadership Is Necessary — but Not Sufficient
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
President & Chief Executive Officer Starbucks Coffee Company Return to Alumni Achievement Awards main page Earlier Education University of Washington, 1965 B.A., Finance, Economics, Accounting, and Statistics Other Jobs Touche Ross & Co., 1969-77, 1980-85 State of... View Details
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
customers reported their mileage more truthfully when customers signed their annual report form before filling it out, she said. Now the British government is considering the tactic for its tax forms. The... View Details
- 05 May 2009
- First Look
First Look: May 5, 2009
Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service technology (SST) usage on View Details
Keywords: Martha Lagace
- 25 Jun 2018
- News
Incubating Ideas for the ‘Water Economy’
Tamin Pechet (MBA 2007) founded and manages a platform of firms that support and invest in innovative water and infrastructure resources. He is CEO of Upwell, chairman of Imagine H2O, and founder of Banyan Water. In this interview, he... View Details
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
Consumers do not bounce from doctor to doctor nearly as often and therefore lack comparative expertise. In many cases, they develop relationships with their caregivers that render their reviews idiosyncratic. 6. Fear of Reprisal. Hotel... View Details
- October 2019
- Case
GRIT Fitness
By: Lynda M. Applegate and Olivia Hull
In December 2018, GRIT Fitness was a growing chain of boutique fitness studios offering a variety of workout classes, including weightlifting, high intensity interval training, and cardio dance. With 400 members and three Dallas studios, CEO Brittani Rettig believed... View Details
Keywords: Entrepreneurship; Business Startups; Mission and Purpose; Corporate Strategy; Customer Focus and Relationships; Forecasting and Prediction; Business Plan; Trends; Experience and Expertise; Talent and Talent Management; Training; Health; Selection and Staffing; Leadership Style; Leadership Development; Management Style; Management Teams; Brands and Branding; Organizational Culture; Organizational Structure; Motivation and Incentives; Sports; Competition; Diversification; Expansion; Value Creation; Health Industry; Sports Industry; Texas
Applegate, Lynda M., and Olivia Hull. "GRIT Fitness." Harvard Business School Case 820-016, October 2019.
- 01 Feb 2001
- News
Books
world: dot-coms, dot-com enablers (technology and service providers), and "wannadots" (established companies seeking to incorporate the Internet into their activities). These organizations must find ways to thrive in a digital age that Kanter believes is defined as... View Details
- 05 Nov 2024
- Research & Ideas
AI Can Help Leaders Communicate, But Can't Make Employees Listen
If a chatbot can Slack convincingly in the boss’s voice, will employees follow orders once they realize the CEO is actually a machine? A novel two-part study finds that an artificial intelligence (AI) chatbot trained to write like a technology company’s CEO responded... View Details
- March 2019 (Revised June 2019)
- Supplement
Gender and Free Speech at Google (C)
By: Nien-hê Hsieh and Sarah Mehta
This case reveals Google’s response to a list of employee demands aiming to combat sexual misconduct in the workplace. This case should accompany the (A) and (B) cases, “Gender and Free Speech at Google” (318-085) and (319-085). View Details
Keywords: Free Speech; Ethnicity; Gender; Race; Employees; Employee Relationship Management; Recruitment; Labor; Employment; Lawsuits and Litigation; Technology Industry; United States; California
Hsieh, Nien-hê, and Sarah Mehta. "Gender and Free Speech at Google (C)." Harvard Business School Supplement 319-097, March 2019. (Revised June 2019.)
- November 2017 (Revised September 2020)
- Supplement
Miami's Tech Future (C): Reaching Another Miami
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details
Keywords: Technology; Change; Transformation; Progress; Scaling; Startup; Community Engagement; Community Impact; Community Relations; Future; Income Inequality; Business; Change Management; Business Startups; Information Technology; Diversity; Race; Equality and Inequality; Social Issues; Business and Community Relations; Miami; Florida
Kanter, Rosabeth Moss. "Miami's Tech Future (C): Reaching Another Miami." Harvard Business School Supplement 318-035, November 2017. (Revised September 2020.)
- 2009
- Article
Acting Globally but Thinking Locally? The Enduring Influence of Local Communities on Organizations
By: Christopher Marquis and Julie Battilana
We develop an institutionally oriented theory of how and why local communities continue to matter for organizations in a global age. Since globalization has taken center stage in both practitioner and academic circles, research has shifted away from understanding... View Details
Keywords: Globalized Firms and Management; Business and Community Relations; Local Range; Civil Society or Community; Power and Influence
Marquis, Christopher, and Julie Battilana. "Acting Globally but Thinking Locally? The Enduring Influence of Local Communities on Organizations." Research in Organizational Behavior 29 (2009): 283–302.
- 2004
- Article
Executive Compensation In Entrepreneurial Teams: The Founder Gap, Board Membership, & Pay For Milestones
By: Noam Wasserman
Wasserman, Noam. "Executive Compensation In Entrepreneurial Teams: The Founder Gap, Board Membership, & Pay For Milestones." Academy of Management Conference Proceedings (2004).
- Blog
How the Pandemic Changed Case Development in Latin America
City, the HBS Latin America Research Center (LARC) has enabled the School to expand the volume of in-depth research and course materials that focus on Latin American companies and has helped to strengthen the School’s relationships with... View Details
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
evolving relationship with growing business ecosystems. Excerpt from Chapter 9: Principles for Growing Ecosystems Traditional businesses, often accustomed to a more self-contained and linear approach, might find it challenging to adjust... View Details
- Web
2018 Symposium - Race, Gender & Equity
in Industrial Engineering, all from Stanford University. Belle Rose Ragins Belle Rose Ragins is a Professor of Management at the University of Wisconsin-Milwaukee. Her research interests focus on mentoring, diversity and positive View Details
- 01 Dec 1999
- News
African-American Alumni Conference Considers Success and the Bottom Line
Jackson, Sr.; John H. Johnson of Johnson Publishing; Robert Johnson, CEO of Black Entertainment Television; and Stuart Alden Taylor (MBA '87), senior managing director at Bear Stearns. Interactive sessions explored private equity deal... View Details
Keywords: Mary Ellen Gardner
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
than a yes or no response, particularly in view of his emphasis on organizational culture. For example, Kisiah commented, “Microsoft should not get involved in politics. It does have employees and customers with all types of political... View Details
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
Customers value some of the most powerful brands in the world primarily for their "cultural value": They provide imaginative resources that people use to build their identities. These are what Harvard Business School professor... View Details
Keywords: by Martha Lagace
- April 2009 (Revised August 2009)
- Case
Petrobras in Ecuador (A)
By: Aldo Musacchio, Lena G. Goldberg and Ricardo Reisen de Pinho
On October 18, 2007, Ecuador's President Rafael Correa announced his intention to migrate Petrobras' existing participation contracts to exploit oil reserves in Ecuador's Blocks 18 and 31 to servicing agreements under which Petrobras would be paid a production fee and... View Details
Keywords: Metals and Minerals; Globalized Firms and Management; Corporate Governance; Government Administration; Taxation; Contracts; Negotiation Process; Negotiation Tactics; Public Ownership; Business and Government Relations; Business and Shareholder Relations; Brazil; Ecuador
Musacchio, Aldo, Lena G. Goldberg, and Ricardo Reisen de Pinho. "Petrobras in Ecuador (A)." Harvard Business School Case 309-107, April 2009. (Revised August 2009.)