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Publications

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  • All HBS Web  (881)
    • People  (1)
    • News  (104)
    • Research  (698)
  • Faculty Publications  (503)

Show Results For

  • All HBS Web  (881)
    • People  (1)
    • News  (104)
    • Research  (698)
  • Faculty Publications  (503)
← Page 30 of 881 Results →
  • 05 Sep 2012
  • First Look

First Look: September 5

governments rely on honest reporting. Proof of honest intent is typically provided through signature at the end of the document, e.g., tax returns or insurance policy forms. Still, people sometimes cheat to advance their financial... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2014
  • News

Clubs Hopping: A Healthy Dialogue

This past November, the HBS Healthcare Alumni Association held its 14th annual conference at the Charles Hotel in Boston, with more than 300 alumni coming to connect and hear from industry leaders. We asked HBSHAA president Tom Robinson... View Details
Keywords: Morrell, Daniel; healthcare; HBSAAA
  • 01 Sep 2004
  • News

A Market-Based Prescription

physicians’ services? Health-care providers are as constrained by managed care as consumers. Other industries enjoy much greater freedom. Grocery retailers, for example, serve a variety of customers in outlets ranging from discount clubs... View Details
Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the Health Care Initiative at Harvard Business School how... View Details
Keywords: by Danielle Kost
  • August 2020
  • Supplement

Souqalmal: The Choice Is Yours (B)

By: V.G. Narayanan and Alpana Thapar
Keywords: Accounting; Insurance Industry; Middle East
Citation
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Narayanan, V.G., and Alpana Thapar. "Souqalmal: The Choice Is Yours (B)." Harvard Business School Supplement 121-023, August 2020.
  • July 2007 (Revised April 2008)
  • Teaching Note

Innovation at Progressive (TN) (A) & (B)

By: Frances X. Frei
Keywords: Innovation and Invention; Insurance Industry
Citation
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Frei, Frances X. "Innovation at Progressive (TN) (A) & (B)." Harvard Business School Teaching Note 608-044, July 2007. (Revised April 2008.)
  • August 1993
  • Case

USAA: Business Process Review for the Great Lakes Region

By: James L. Heskett and Roger H. Hallowell
USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims. View Details
Keywords: Business Processes; Insurance Industry; United States
Citation
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Related
Heskett, James L., and Roger H. Hallowell. "USAA: Business Process Review for the Great Lakes Region." Harvard Business School Case 694-024, August 1993.
  • September 1992 (Revised May 1995)
  • Case

Progressive Corporation Transportation Group (A)

By: James L. Heskett
Keywords: Insurance Industry
Citation
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Heskett, James L. "Progressive Corporation Transportation Group (A)." Harvard Business School Case 693-033, September 1992. (Revised May 1995.)
  • 24 Jan 2005
  • Research & Ideas

Entrepreneurial Hospital Pioneers New Model

established an insurance plan that insures many rural poor in two large, populous states in India for the equivalent of ten cents a day: "The numbers of people are so large, that for ten cents a day the... View Details
Keywords: by Martha Lagace; Health
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

of the recommended measures and sent the bill to the Governor for his signature. The life insurance industry objected, however, claiming that some of the new rules would reduce consumer choice and... View Details
Keywords: Martha Lagace
  • 29 Aug 2024
  • News

A Kick Start for Latin American Startups

transformative mission. Alice, for example, is a Brazilian startup upending the health care industry, offering insurance coverage combined with proprietary primary care, delivered digitally and in person, as Latin America works to catch... View Details
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

A mid-November conference on consumer-driven health care attracted nearly two hundred providers of health-care services, technology, and information; government professionals; and insurance executives to the HBS campus for a two-day... View Details
Keywords: by Staff; Health
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

copyrighted content over peer-to-peer (p2p) file sharing networks and its impact on the music industry and to assess the viable business models for the industry in the future. Competitiveness: Business Model... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2007
  • News

Where Are the Innovators in Health Care?

brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts in rural areas, kick-started... View Details
Keywords: Regina E. Herzlinger; Health, Social Assistance; Management
  • 04 Jun 2007
  • Research & Ideas

Is Health Care Making You Better—or Dead?

uninsured and the middle class. For $70 dollars a month, you get 24/7 access to a doctor. And the reason I told you about who they are is this is not naïve or idealistic—this is a team that can execute. They're bankable. But the insurance... View Details
Keywords: by Sean Silverthorne; Health
  • 22 Mar 2016
  • News

Bill (MBA 1966) and Penny George

answering President Kennedy’s call to give back. He then transitioned to the private sector. “I’ve always been interested in how leadership leads to service,” says George, who served in senior executive positions at Honeywell and Litton View Details
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

KFC pulled the sandwich off the menu across most of Canada. This move may seem strange in an industry where a pivotal goal—in the words of Coca-Cola's long-standing mantra—is to be "within an arm's reach of desire." According to... View Details
Keywords: Re: Michael I. Norton
  • May 1996
  • Teaching Note

First Capital Holdings Corp. (TN)

By: Stuart C. Gilson
Teaching Note for (9-296-032). View Details
Keywords: Insurance Industry; California
Citation
Related
Gilson, Stuart C. "First Capital Holdings Corp. (TN)." Harvard Business School Teaching Note 296-095, May 1996.
  • February 2013
  • Teaching Note

Transforming AMFAM (TN)

By: Rakesh Khurana and Rajiv Lal
Keywords: Customer Focus; General Management; Managing Growth; Customer Focus and Relationships; Insurance Industry; United States
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Khurana, Rakesh, and Rajiv Lal. "Transforming AMFAM (TN)." Harvard Business School Teaching Note 513-079, February 2013.
  • December 2, 2009
  • Article

An Over-generous Deal for AIG Clients

By: Robert C. Pozen
Keywords: Customers; Insurance Industry
Citation
Read Now
Related
Pozen, Robert C. "An Over-generous Deal for AIG Clients." FT.com (December 2, 2009).
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