insurance industry - Publications - Faculty & Research

05 Sep 2012
First Look

First Look: September 5

governments rely on honest reporting. Proof of honest intent is typically provided through signature at the end of the document, e.g., tax returns or insurance policy forms. Still, people sometimes cheat to advance their financial... View Details

Keywords: Sean Silverthorne

01 Mar 2014
News

Clubs Hopping: A Healthy Dialogue

This past November, the HBS Healthcare Alumni Association held its 14th annual conference at the Charles Hotel in Boston, with more than 300 alumni coming to connect and hear from industry leaders. We asked HBSHAA president Tom Robinson... View Details

Keywords: Morrell, Daniel; healthcare; HBSAAA

01 Sep 2004
News

A Market-Based Prescription

physicians’ services? Health-care providers are as constrained by managed care as consumers. Other industries enjoy much greater freedom. Grocery retailers, for example, serve a variety of customers in outlets ranging from discount clubs... View Details

Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

22 May 2020
In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the Health Care Initiative at Harvard Business School how... View Details

Keywords: by Danielle Kost

August 2020
Supplement

Souqalmal: The Choice Is Yours (B)

By: V.G. Narayanan and Alpana Thapar

Keywords: Accounting; Insurance Industry; Middle East

Citation

Purchase

July 2007 (Revised April 2008)
Teaching Note

Innovation at Progressive (TN) (A) & (B)

By: Frances X. Frei

Keywords: Innovation and Invention; Insurance Industry

Citation

Purchase

August 1993
Case

USAA: Business Process Review for the Great Lakes Region

By: James L. Heskett and Roger H. Hallowell

USAA proposes to develop a new set of processes for its property and casualty division. The case focuses on processes used in automobile claims. View Details

Keywords: Business Processes; Insurance Industry; United States

Citation

Find at Harvard

September 1992 (Revised May 1995)
Case

Progressive Corporation Transportation Group (A)

By: James L. Heskett

Keywords: Insurance Industry

Citation

Find at Harvard

24 Jan 2005
Research & Ideas

Entrepreneurial Hospital Pioneers New Model

established an insurance plan that insures many rural poor in two large, populous states in India for the equivalent of ten cents a day: "The numbers of people are so large, that for ten cents a day the... View Details

Keywords: by Martha Lagace; Health

03 Mar 2008
First Look

First Look: March 4, 2008

of the recommended measures and sent the bill to the Governor for his signature. The life insurance industry objected, however, claiming that some of the new rules would reduce consumer choice and... View Details

Keywords: Martha Lagace

29 Aug 2024
News

A Kick Start for Latin American Startups

transformative mission. Alice, for example, is a Brazilian startup upending the health care industry, offering insurance coverage combined with proprietary primary care, delivered digitally and in person, as Latin America works to catch... View Details

07 Mar 2000
Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

A mid-November conference on consumer-driven health care attracted nearly two hundred providers of health-care services, technology, and information; government professionals; and insurance executives to the HBS campus for a two-day... View Details

Keywords: by Staff; Health

07 Dec 2010
First Look

First Look: Dec. 7

copyrighted content over peer-to-peer (p2p) file sharing networks and its impact on the music industry and to assess the viable business models for the industry in the future. Competitiveness: Business Model... View Details

Keywords: Sean Silverthorne

01 Dec 2007
News

Where Are the Innovators in Health Care?

brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts in rural areas, kick-started... View Details

Keywords: Regina E. Herzlinger; Health, Social Assistance; Management

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

uninsured and the middle class. For $70 dollars a month, you get 24/7 access to a doctor. And the reason I told you about who they are is this is not naïve or idealistic—this is a team that can execute. They're bankable. But the insurance... View Details

Keywords: by Sean Silverthorne; Health

22 Mar 2016
News

Bill (MBA 1966) and Penny George

answering President Kennedy’s call to give back. He then transitioned to the private sector. “I’ve always been interested in how leadership leads to service,” says George, who served in senior executive positions at Honeywell and Litton View Details

15 May 2013
Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

KFC pulled the sandwich off the menu across most of Canada. This move may seem strange in an industry where a pivotal goal—in the words of Coca-Cola's long-standing mantra—is to be "within an arm's reach of desire." According to... View Details

Keywords: Re: Michael I. Norton