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  • November 2008 (Revised September 2014)
  • Background Note

Differences at Work: The Leadership Challenge

By: Sandra J. Sucher
This note reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm performance, and management... View Details
Keywords: Prejudice and Bias; Leadership; Behavior; Ethics; Organizational Culture; Diversity
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Sucher, Sandra J. "Differences at Work: The Leadership Challenge." Harvard Business School Background Note 609-056, November 2008. (Revised September 2014.)
  • November 2007
  • Case

Differences at Work: Sam (A)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Sam (A) HBS Case No. 9-408-021 Sam is one of the few minorities working at his company at the analyst level. He refuses a request from Human Resources to fill the “Asian spot” in his firm's diversity video. View Details
Keywords: Ethnicity; Employees; Diversity
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sam (A)." Harvard Business School Case 408-021, November 2007.
  • Article

Neurodiversity as a Competitive Advantage

By: Robert D. Austin and Gary P. Pisano
Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including those in pattern recognition, memory, and mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of... View Details
Keywords: Competitive Advantage; Diversity; Competency and Skills
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Austin, Robert D., and Gary P. Pisano. "Neurodiversity as a Competitive Advantage." Harvard Business Review 95, no. 3 (May–June 2017): 96–103.
  • July 1995
  • Background Note

Managerial Effectiveness and Diversity: Individual Choices

Provides an introduction to the key concepts and questions individuals encounter in a diverse workplace. These concepts and questions are organized around three critical interactions and experiences in any individual's career: entry into an organization or work group;... View Details
Keywords: Management; Diversity
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Gentile, Mary C. "Managerial Effectiveness and Diversity: Individual Choices." Harvard Business School Background Note 396-003, July 1995.
  • 28 Mar 2017
  • Video

Learning from Classmates at HBS

    Ranjan Kapur

    Keywords: Advertising
    • 03 Apr 2017
    • Blog Post

    The International Experience at HBS

    The reasons for coming to HBS are as diverse as the student body itself. In my case, after having spent five years in finance, I felt that I needed a break from the usual day-to-day in order to reassess if I saw myself in this field long... View Details

      Rodolfo Viegener

      Keywords: Faucets and plumbing products
      • 07 Jul 2020
      • Working Paper Summaries

      COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

      Keywords: by Ashley Whillans and 28 coauthors; Health; Retail
      • 06 Sep 2017
      • News

      Class Matters: The Role of Social Class in High-Achieving Women's Career Narratives

      • 06 Aug 2007
      • Research & Ideas

      High Hills, Deep Poverty: Explaining Civil War in Nepal

      diversity were important? A: These factors have been hypothesized in the prior literature to affect the probability of civil war. Some findings in the cross-country literature are quite robust, such as the fact that poor countries tend to... View Details
      Keywords: by Martha Lagace
      • 28 Mar 2021
      • Video

      Pronouncing Unique Names Correctly

      • 16 Feb 2015
      • News

      Hillary Clinton's talent problem

      • 2007
      • Book

      Management Control Systems

      By: Robert N. Anthony and Vijay Govindarajan
      Management Control Systems, now in its 13th edition, builds on strengths from prior editions by offering a rich diversity of cases balanced with current material. The primary market for Management Control Systems is an MBA level elective in control systems. The... View Details
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      Anthony, Robert N., and Vijay Govindarajan. Management Control Systems. 12th ed. Boston: McGraw-Hill/Irwin, 2007.
      • 26 Mar 2020
      • Video

      College Programs Series: SVMP

      • November 1999 (Revised June 2000)
      • Case

      AGENCY.COM (B): Managing Rapid Growth

      By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
      AGENCY.COM continues on its path of rapid growth, emerging as a leading interactive consulting firm. Its growth leads to new challenges related to the integration of diverse operations and the financing of future growth. View Details
      Keywords: Growth Management; Problems and Challenges; Entrepreneurship; Internet; Consulting Industry
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      DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "AGENCY.COM (B): Managing Rapid Growth." Harvard Business School Case 800-062, November 1999. (Revised June 2000.)
      • February 2022
      • Case

      Cleveland Clinic Abu Dhabi

      By: Linda A. Hill and Emily Tedards
      In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates. In 2015, after nearly a decade of planning and construction, Cleveland Clinic Abu Dhabi opened its doors. By... View Details
      Keywords: Organizational Behavior; Culture; Alignment; Organizational Effectiveness; Purpose; Impact; Leadership Development; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teams; Team Dynamics; Teamwork; Team Effectiveness; Trust; Talent; Talent Development And Retention; Psychological Safety; Organizational Evolution; Coaching; Board; Analytics; Innovation; Data; Data Visualization; Digital Technology; Digital; Customer Experience; Experimentation; Change Management; Data-driven Decision-making; Debates; Ecosystem; Partnership; Telemedicine; Sustainability; Global Organizations; Local; Hospital; Healthcare; United Arab Emirates; Health Care and Treatment; Partners and Partnerships; Globalization; Quality; Organizational Culture; Mission and Purpose; Innovation and Management; Information Technology; Joint Ventures; Leadership; Performance Effectiveness; Abu Dhabi; United Arab Emirates
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      Hill, Linda A., and Emily Tedards. "Cleveland Clinic Abu Dhabi." Harvard Business School Case 422-058, February 2022.
      • June 2011 (Revised May 2012)
      • Case

      L'Oréal: Global Brand, Local Knowledge

      By: Rebecca M. Henderson and Ryan Johnson
      Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic... View Details
      Keywords: Globalization; Brands and Branding; Marketing Communications; Change Management; Sales; Emerging Markets; Segmentation; Innovation and Invention; Beauty and Cosmetics Industry; France; United States
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      Henderson, Rebecca M., and Ryan Johnson. "L'Oréal: Global Brand, Local Knowledge." Harvard Business School Case 311-118, June 2011. (Revised May 2012.)
      • 31 Oct 2019
      • Video

      María Emilia Correa

      María Emilia Correa, co-founder of Sistema B, a Latin American organization promoting B Corporations and sustainability, discusses the importance of gender diversity on corporate boards and... View Details

      • 21 Oct 2011
      • News

      TN economy needs 'serious action,' researcher says

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