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  • December 2018
  • Case

Tiantong & Partners: Transforming Litigation Practice in China

By: Ashish Nanda and Lisa Rohrer
Jiang Yong founded Tiantong & Partners in 2002, seeking to radically improve the level of litigation-related services in China. By 2015, Tiantong was the premier Chinese litigation firm with the highest per lawyer revenues. The firm focused exclusively on high-stakes... View Details
Keywords: Law Firm; Law Firms; Growth; Legal Industry; Regulation; Professional Services; Law; Lawsuits and Litigation; Internet and the Web; Growth and Development; Strategy; Entrepreneurship; Decision Choices and Conditions; Legal Services Industry; China
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  • April 14, 2017
  • Article

Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

By: John A. Deighton
United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details
Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry
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  • 2011
  • Working Paper

What Do CEOs Do?

By: Oriana Bandiera, Luigi Guiso, Andrea Prat and Raffaella Sadun
We develop a methodology to collect and analyze data on CEOs' time use. The idea-sketched out in a simple theoretical set-up-is that CEO time is a scarce resource and its allocation can help us identify the firm's priorities as well as the presence of governance... View Details
Keywords: Corporate Governance; Employee Relationship Management; Managerial Roles; Time Management; Performance Productivity; Italy
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  • Research Summary

Overview

By: Mattias E. Fibiger
Professor Fibiger conducts research on twentieth-century international history, focusing primarily on political economy and international relations in Southeast Asia.

Professor Fibiger's first book is entitled Suharto's Cold War: Indonesia, Southeast... View Details
  • November 2020
  • Case

Truebird—An AlleyCorp Venture

By: Shikhar Ghosh and Shweta Bagai
In December 2018, Kevin Ryan and Wendy Tsu faced an important decision – to finalize the CEO candidate for Truebird, an innovative, automated coffee café concept. Like many of AlleyCorp and Ryan’s companies, Truebird started with the observation of an unmet need – an... View Details
Keywords: Startup; Hiring; Staffing; Recruiting; Business Startups; Finance; Leadership; Management Skills; Management Teams; Jobs and Positions; Job Interviews; Human Resources; Recruitment; Selection and Staffing; Technology Industry; Food and Beverage Industry; United States
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  • November–December 2014
  • Article

Accountable? The Problems and Solutions of Online Ad Optimization

By: Benjamin Edelman
Online advertising might seem to be the most measurable form of marketing ever invented. Comprehensive records can track who clicked what ad—and often who saw what ad—to compare those clicks with users' subsequent purchases. Ever-cheaper IT makes this tracking... View Details
Keywords: Online Advertising; Fraud; Optimization; Incentives; Digital Marketing; Contracts; Marketing Strategy; Organizational Design
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  • 2012
  • Working Paper

No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events

By: Jiao Luo, Stephan Meier and Felix Oberholzer-Gee
One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that they build up a reservoir of public good will, shielding companies in times of trouble. In this paper, we test the view that CSR provides protection from public ire by... View Details
Keywords: Corporate Social Responsibility and Impact; Crisis Management; Media; Newspapers; Business and Community Relations; Corporate Strategy
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    Managing Know-How

    For many firms, the ability to create, organize, and disseminate know-how is a key factor in their ability to succeed. But should all companies engage in formal knowledge management? If not, which companies derive most value from a formal knowledge system?... View Details

    • 27 Nov 2023
    • Research & Ideas

    Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

    participation, according to a study that looks at registration records from 2012 to 2021 of more than 15 million voters aged 18 to 24. “We show that, to some extent, our affiliation as a Democratic or Republican voter comes from... View Details
    Keywords: by Ben Rand
    • Web

    New Venture Competition - Alumni

    late March. HBS aNVC Past Winners Panel Virtual Event - View recording here KEY STEPS APPLY . Application opened October 1, 2024 and closes January 31, 2025. Submit early! You can update your submission up until the deadline. CONNECT .... View Details
    • 08 Feb 2007
    • Working Paper Summaries

    Managing Know-How

    Keywords: by Deishin Lee & Eric Van den Steen
    • 2020
    • Working Paper

    Socioeconomic Network Heterogeneity and Pandemic Policy Response

    By: Abhishek Nagaraj, Mohammad Akbarpour, Cody Cook, Aude Marzuoli, Simon Mongey, Matteo Saccarola, Pietro Tebaldi, Shoshana Vasserman and Hanbin Yang
    We develop and implement a heterogeneous-agents network-based empirical model to analyze alternative policies during a pandemic outbreak. We combine several data sources, including information on individuals’ mobility and encounters across metropolitan areas,... View Details
    Keywords: Health Pandemics; Policy; Outcome or Result; Analysis
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    • July 2008 (Revised June 2012)
    • Case

    Corruption in Germany

    By: Rawi E. Abdelal, Rafael Di Tella and Jonathan Schlefer
    Why do managers become corrupt? Does corruption ever pay? When do friendly relations cross into bribery? How can CEOs manage and prevent outbreaks of corruption? These and other questions are raised by three short case studies of corruption in Germany: at the global... View Details
    Keywords: Crime and Corruption; Law; Managerial Roles; Practice; Conflict of Interests; Germany
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    • 10 Oct 2023
    • Research & Ideas

    In Empowering Black Voters, Did a Landmark Law Stir White Angst?

    percent higher than before the introduction of the law by 1980. The authors interpret these patterns as “counter-mobilization” bolstered by local news accounts, which eroded the magnitude of Black voters’ gains. What’s more, when the newly compiled voting View Details
    Keywords: by Rachel Layne
    • Web

    Named Fellowship Funds - Alumni

    track record in German and US real estate assets. Over the past 20 years, Hermann has worked in all areas related to the company's portfolio. He has also initiated joint ventures in real estate private equity and has overseen investment... View Details
    • Web

    FAQs - Alumni

    contacts to help prevent any future communications from going to spam or junk. If you are subscribed to but not receiving emails about Reunions in your inbox or spam/junk folder, please contact Alumni Records for further assistance:... View Details
    • 02 Jan 2024
    • What Do You Think?

    Do Boomerang CEOs Get a Bad Rap?

    in which boomerang CEOs were thought to have underperformed. "One problem is that boomerang CEOs most often aren’t asked to come back to organizations with robust performance records to begin with." The question is: underperform in... View Details
    Keywords: by James Heskett
    • Web

    Introduction – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    exhaustive archival record of the experiments reveals the art and science of this seminal behavioral study—and the questions and theories it generated about the relationship of productivity to the needs and motivations of the industrial... View Details
    • 01 Sep 2023
    • News

    Money Does Grow on (Family) Trees

    FamilySearch, is the repository for more than 5 billion pages of freely available digitized genealogical records from some 100 countries—the cornerstone of nearly all American and European family research. Though it was originally... View Details
    Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
    • Web

    Podcast - Business & Environment

    second episode on the voluntary carbon market is a bonus episode of a panel discussion recorded at Harvard Climate Action Week in 2024. Harvard Kennedy School Professor Joe Aldy moderates this discussion with Nat Keohane from the Center... View Details