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11 Sep 2000
Research & Ideas

Riding the Internet Fast Track

warehouses. A November 1999 IPO valued Webvan at $8 billion. But while some companies tread cautiously, competitors in categories like furniture, pet supplies, and online trading are forcing their trains' throttles to the maximum. "We have multiple trains View Details

Keywords: by Peter Jacobs

June 2020 (Revised September 2020)
Case

Shellye Archambeau: Becoming a CEO (A)

By: Tsedal Neeley and John Masko

With the economy in a freefall, MetricStream is losing customers, hemorrhaging cash and struggling to make payroll. Several board members are threatening to quit. Others are pressing to sell the company even at dismally low valuations. It’s 2008 and lightning has... View Details

Keywords: Leadership; Race; Gender; Leadership Style; Risk and Uncertainty; Change; Prejudice and Bias; Decision Making; Personal Development and Career; Technology Industry; California

17 Apr 2012
First Look

First Look: April 17

be a race that could be won by the cautious. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/812133-PDF-ENG Ultimate Fighting Championship: License to Operate (B) George Serafeim and Kyle WelchHarvard Business School Supplement... View Details

Keywords: Carmen Nobel

03 Apr 2009
What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

us with management responsibilities who feel that we are losing the communications race and missing out on a growing part of the "action" in our organizations? In the past, given the snail's pace of tech change, we could wait... View Details

Keywords: by Jim Heskett; Publishing; Journalism & News

29 Oct 2013
First Look

First Look: October 29

race throughout France. He verbally thrashed, bullied, and threatened legal action against riders, journalists, race officials, and anyone else who had suggested he had cheated. This case explores... View Details

Keywords: Sean Silverthorne

05 Jun 2000
What Do You Think?

What’s Happening to Our Patience?

advertising as well as other opportunities for multi-tasking while we await responses to our last click. Original Article We are witnessing a race to reduce the time required to fill the tank of a car with gasoline. Why, when Mobil... View Details

Keywords: by James Heskett

September 2020 (Revised September 2021)
Supplement

Student Success at Georgia State University (B)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving... View Details

04 Oct 2004
What Do You Think?

Does Speed Trump Intellectual Property?

these responses, is the value of intellectual property in all but a few instances or industries vastly overrated? Is the appropriate response to this dilemma to rethink processes to achieve speed as both a defense and an offense against competitors in the View Details

Keywords: by James Heskett

28 Jul 2003
Research & Ideas

It’s India Above China in New World Order

government should speed up its reforms in the internal sector rather than scale back external sector reforms. Q: On the influence of émigrés, you write, "With the help of its diaspora, China has won the race to be the world's... View Details

Keywords: by Martha Lagace

March 2023 (Revised May 2023)
Case

OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (A)

By: Linda A. Hill and Lydia Begag

It was December 10, 2020, and Ed Bastian, the Chief Executive Officer (CEO) of Delta Air Lines (Delta), had just finished a meeting with Joanne Smith, Executive Vice President and Chief People Officer, and Keyra Lynn Johnson, the Chief Diversity and Inclusion Officer.... View Details

Keywords: Recruitment; Training; Race; Equality and Inequality; Corporate Social Responsibility and Impact; Job Design and Levels; Air Transportation Industry; United States

07 Feb 2012
First Look

First Look: February 7

opposite pattern for proposals with images of multiples races or of all White students. A laboratory experiment demonstrated that negative stereotypical beliefs about African Americans (e.g., that they are lazy) increased with age more... View Details

Keywords: Sean Silverthorne

March 2022 (Revised January 2023)
Case

Clara Wu Tsai and Brooklyn Loan Innovation

By: Archie L. Jones, Jeffrey J. Bussgang and Henry McGee

Philanthropist Clara Wu Tsai is committed to racial equity and investing in Brooklyn-based minority business owners. In the wake of the George Floyd murder, she decides to create a new initiative called the Social Justice Fund and commit an initial $50 million over 10... View Details

Keywords: Minority-owned Businesses; Racial Equity; Entrepreneurship; Race; Values and Beliefs; Small Business; Partners and Partnerships; Social Issues; Investment; Corporate Social Responsibility and Impact; Decision Making; Brooklyn

02 Mar 2017
What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

added: “China has surplus trade with the world and the US has a deficit trade balance As such, the US lost the race several years ago.” In the same tone, Salvatore posed a question for us: “Leadership in global trade is as fluid as... View Details

Keywords: by James Heskett

15 Aug 2016
Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

speculates about whether Microsoft or Adobe would be better positioned to establish the dominant ebook standard. The possibility that the world’s biggest bookstore might eventually win that race hadn’t dawned on me. Social networks. We’d... View Details

Keywords: by Thomas R. Eisenmann; Technology

27 Jan 2016
Research & Ideas

A Politician's Investment Portfolio Might Tip Off Corruption Potential

actually did a really good job in predicting their choice in the high-stakes setting,” Minor says. “It just convinced me more that yes, when you look at the portfolio and investment choices of people, you really are seeming to capture some stable, individual... View Details

Keywords: by Roberta Holland

06 Aug 2013
First Look

First Look: August 6

style game of asking yes-or-no questions about a group of faces pictured, half white and half African-American. The authors suggest that people's discomfort and avoidance of referring to race imposes costs in terms of information... View Details

Keywords: Anna Secino

October 2020
Case

HOPE and Transformational Lending: Netflix Invests in Black Led Banks

By: John D. Macomber and Janice Broome Brooks

Following the killing of George Floyd on Memorial Day in 2020, the large US corporation Netflix elected to make a "transformational deposit" of $10 million into Hope Credit Union (HCU), a small Black led community development finance institution (CDFI) based in... View Details

Keywords: Banking; Rural Entrepreneurship; Economic Development; Black Entrepreneurs; Economic Growth; Credit; Banks and Banking; Entrepreneurship; Rural Scope; Development Economics; Race; Investment; Decision Making; Banking Industry

April 2022
Case

Marsha Simms: Trailblazer in Corporate Law

By: Robin Ely, Boris Groysberg, Colleen Ammerman and Olivia Hull

Follows the journey of lawyer Marsha Simms from her childhood in racially-segregated St. Louis to the upper echelons of the New York legal community. Describes her education, career choices, accomplishments, and setbacks. Highlights significant moments such as her... View Details