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  • January – February 2012
  • Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber
Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology
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  • 07 Jul 2003
  • What Do You Think?

Can We Have Too Much Productivity Improvement?

productivity is the need [for] ever-increasing consumption. Unfortunately unemployed workers don't consume much of anything." Garry Emmons reminded me that "We examined this issue with HBS profs in a February 1999 HBS Bulletin... View Details
Keywords: by James Heskett
  • 30 Jun 2003
  • Research & Ideas

Are You Supporting Your B Players?

to for lifestyle reasons. There are others who aren't ever going to be stars, "which is fine," said DeLong. Unlike A players, B players are often more secure in their objectives and know where they want to go. They need less... View Details
Keywords: by Martha Lagace
  • 22 Nov 2011
  • First Look

First Look: November 22

psychology that accounts for behaviors inconsistent with ethical beliefs and describe how people reconcile their immoral actions with their ethical goals through the process of moral disengagement. We then examine how the mind selectively... View Details
Keywords: Sean Silverthorne
  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

identity out there, it appears to activate different things psychologically in people’s minds than when people infer your identity from your name.” "They're thinking ... 'If I care about not being prejudiced, I should maybe take a little... View Details
Keywords: by Pamela Reynolds
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

need to get out there and create data." Collectively, these five discovery skills constitute what we call the innovator's DNA, the code for creating innovative business ideas. By mastering these discovery skills, you can learn to act... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • March 2006
  • Module Note

Managing Innovation in an Uncertain World

By: Alan D. MacCormack
Describes the second module of the 30-session Harvard Business School elective course Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome these challenges. The course... View Details
Keywords: Innovation and Management; Problems and Challenges; Business Processes; Perspective; Opportunities; Risk and Uncertainty; Managerial Roles; Product Design; Business Startups; Organizational Design
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  • 2023
  • Article

Green Bargains: Leveraging Public Investment to Advance Climate Regulation

By: Jonas Meckling and Jesse Strecker
Climate policy has entered a new era as public investment is increasingly moving to center stage, including recovery spending and long-term climate investment plans. While essential for decarbonization, public investment is not enough – the carrots of investment need... View Details
Keywords: Government and Politics; Environmental Regulation; Climate Change; Policy; Motivation and Incentives
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  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

life and health that one is dealing with. And the prospect of entrusting health care to a developing country had a pedagogical "shock value," too. “A lot of entrusting medical care to different locations is about a psychological... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 02 Mar 2021
  • HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

white people looted their homes and businesses. “The case brings to life the enormous success of the Greenwood district, or ‘Black Wall Street,’ the economic and psychological damage that its destruction wrought, and the question of what... View Details
Keywords: by Michael Blanding
  • August 2021
  • Case

Mylestone: Can Multiple Pivots Preserve the Life of a Death Tech Startup?

By: Shikhar Ghosh and Marilyn Morgan Westner
Dave Balter and Jim Myers co-founded Mylestone, a death tech startup that applied technology to transform how grieving people memorialize the dead. The startup addressed a cultural problem and promised to solve a pressing need in the antiquated, multi-billion dollar... View Details
Keywords: Pivot; Startup; Business Model; Cryptocurrency; Ethical Decision Making; Emotions; Growth and Development Strategy; Ethics; Market Entry and Exit; Customer Relationship Management; Loss; Change Management; Relationships
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  • October 2008
  • Article

It's Time to Make Management a True Profession

By: Nitin Nohria and Rakesh Khurana
In the face of the recent institutional breakdown of trust in business, managers are losing legitimacy. To regain public trust, management needs to become a true profession in much the way medicine and law have, argue Khurana and Nohria of Harvard Business School. True... View Details
Keywords: Competency and Skills; Education; Ethics; Corporate Accountability; Management; Trust; Value Creation
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  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

It hardly needs to be said that organizations cannot learn from failures if people do not discuss and analyze them. Yet this remains an important insight. The learning that is potentially available may not be realized unless thoughtful... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 27 Jun 2019
  • Research & Ideas

Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too

You don't have to do something major or spend money on a dinner out to have a ritual that's psychologically powerful for your relationship." Thoughtful gesture: Another 11 percent of respondents made a point of doing something thoughtful... View Details
Keywords: by Dina Gerdeman
  • 2019
  • Working Paper

The Wisdom of Crowds in Operations: Forecasting Using Prediction Markets

By: Achal Bassamboo, Ruomeng Cui and Antonio Moreno
Prediction is an important activity in various business processes, but it becomes difficult when historical information is not available, such as forecasting demand of a new product. One approach that can be applied in such situations is to crowdsource opinions from... View Details
Keywords: Wisdom Of Crowds; Demand Forecasting; Price Forecasting; Forecasting and Prediction; Social and Collaborative Networks; Size; Performance
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  • 26 May 2003
  • Research & Ideas

When Silence Spells Trouble at Work

need for quiet submission is exaggerated by today's difficult economy, where millions of people have lost their jobs and many more worry that they might. A Dilbert cartoon poignantly expresses how pointless—and perilous—many people feel... View Details
Keywords: by Leslie A. Perlow
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

in how their jobs affect the customer in how their jobs can be improved in getting work done more effectively is most definitely welcome." Birgi Martin said, "I think self-management is needed at all levels of staff."... View Details
Keywords: by James Heskett
  • 31 May 2016
  • First Look

May 31, 2016

Experimental Social Psychology Visual Attention to Powerful Postures: People Reflexively Avert Their Gaze from Nonverbal Dominance Displays By: Holland, Elise, Elizabeth Baily Wolf, Christine Looser, and Amy Cuddy Abstract—This paper... View Details
Keywords: Sean Silverthorne
  • 2017
  • Working Paper

Business and Sustainability: New Business History Perspectives

By: Ann-Kristin Bergquist
This working paper provides a long-term business history perspective on environmental sustainability. For a long time, the central issues addressed in the discipline of business history concerned how business enterprises innovated and created wealth, as well as... View Details
Keywords: Environmental Sustainability; Business History; Perspective
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  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

in case of a contagion, and also increased the reliance on individual team members for psychological concerns regarding safety, pre-existing conditions, and family needs related to children. Management... View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

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