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      • Article

      Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

      By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith
      Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details
      Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes
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      Chang, Edward H., Erika L. Kirgios, and Rosanna K. Smith. "Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team." Art. 104099. Journal of Experimental Social Psychology 94 (May 2021).
      • April 2021
      • Case

      Distinct Software

      By: Das Narayandas, Arijit Sengupta and Jonathan Wray
      Distinct Software (disguised name), a global enterprise software company, is at an important point in its growth trajectory where the luster of its mantra of “grow and win at any cost” has dimmed with increasing competition and margin pressures. To help navigate its... View Details
      Keywords: Artificial Intelligence; Marketing; Sales; Performance Productivity; Technological Innovation; AI and Machine Learning
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      Narayandas, Das, Arijit Sengupta, and Jonathan Wray. "Distinct Software." Harvard Business School Case 521-101, April 2021.
      • April 2021
      • Case

      Glass-Shattering Leaders: Ana Paula Pessoa

      By: Boris Groysberg and Colleen Ammerman
      Ana Paula Pessoa built a career at the largest media conglomerate in Latin America, combining a passion for digital transformation with a commitment to doing work that had a positive impact on society. Having grown up during a dictatorial military regime in Brazil, the... View Details
      Keywords: Glass Ceiling; Leadership; Gender; Power and Influence
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      Groysberg, Boris, and Colleen Ammerman. "Glass-Shattering Leaders: Ana Paula Pessoa." Harvard Business School Case 421-071, April 2021.
      • April 2021
      • Case

      Glass-Shattering Leaders: Barbara Hackman Franklin

      By: Boris Groysberg and Colleen Ammerman
      Barbara Hackman Franklin was one of the first women to earn an MBA from Harvard Business School. She went on to break barriers in the private and public sectors, rising to leadership positions in business and government. In the 1970s, she led a successful White House... View Details
      Keywords: Glass Ceiling; Leadership; Gender; Power and Influence
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      Groysberg, Boris, and Colleen Ammerman. "Glass-Shattering Leaders: Barbara Hackman Franklin." Harvard Business School Case 421-073, April 2021.
      • April 2021
      • Case

      Glass-Shattering Leaders: Ilene H. Lang

      By: Boris Groysberg and Colleen Ammerman
      Ilene Lang started her career in technology at a time when the tech sector was new and women had only recently entered the workplace in large numbers. Over the next thirty years, she built a career spanning large and small tech companies, leading global teams and... View Details
      Keywords: Glass Ceiling; Leadership; Gender; Power and Influence
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      Groysberg, Boris, and Colleen Ammerman. "Glass-Shattering Leaders: Ilene H. Lang." Harvard Business School Case 421-070, April 2021.
      • April 2021 (Revised February 2023)
      • Case

      Mahatma Gandhi: Changing the World

      By: Robert Simons and Max Saffer
      This case traces the rise of Mohandas Gandhi from his early days in British-controlled India to the inspirational martyr who, through personal deprivation and leadership, inspired millions and became the catalyst for India to break away from Britain. The case describes... View Details
      Keywords: Mission And Purpose; Values And Beliefs; Personal Characteristics; Power And Influence; Diversity; Leadership Development; Work-life Balance; History; Leadership Style; Leading Change; India
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      Simons, Robert, and Max Saffer. "Mahatma Gandhi: Changing the World." Harvard Business School Case 121-069, April 2021. (Revised February 2023.)
      • April 2021
      • Case

      The Clean Network and the Future of Global Technology Competition

      By: Meg Rithmire and Courtney Han
      In May 2019, amidst of an ever-worsening trade war between the U.S. and China, President Donald Trump added Chinese telecom giant Huawei to the Department of Commerce’s “entity list,” essentially forbidding American firms from doing business with the company. Huawei,... View Details
      Keywords: 5G; Telecommunications; Information Technology; Internet and the Web; Mobile and Wireless Technology; Trade; Competition; International Relations; Telecommunications Industry; China
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      Rithmire, Meg, and Courtney Han. "The Clean Network and the Future of Global Technology Competition." Harvard Business School Case 721-045, April 2021.
      • 2021
      • Article

      Everyday Illiberalism: How Hungarian Subnational Politics Propel Single-Party Dominance

      By: Laura Jakli and Matthew Stenberg
      While numerous studies consider the roles that media consolidation, court-packing, and economic crises have played in Hungary's democratic decline since 2010, none have considered the subnational mechanisms driving illiberalism. This study examines the types of... View Details
      Keywords: Democracy; Government and Politics; Governing Rules, Regulations, and Reforms; Hungary
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      Jakli, Laura, and Matthew Stenberg. "Everyday Illiberalism: How Hungarian Subnational Politics Propel Single-Party Dominance." Governance 34, no. 2 (2021): 315–334.
      • 2021
      • Book

      Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work

      By: Colleen Ammerman and Boris Groysberg
      Why does the gender gap persist and how can we close it? For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on record.... View Details
      Keywords: Women; Career; Gender Gap; Glass Ceiling; Gender; Employment; Personal Development and Career; Equality and Inequality; Organizational Culture; Diversity; Management; Strategy
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      Ammerman, Colleen, and Boris Groysberg. Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. Boston: Harvard Business Review Press, 2021.
      • 2021
      • Book

      Global Goliaths: Multinational Corporations in the 21st Century Economy

      By: C. Fritz Foley, James R. Hines Jr. and David Wessel
      Globalization and multinational corporations have long seemed partners in the enterprise of economic growth: globalization-led prosperity was the goal, and giant corporations spanning the globe would help achieve it. In recent years, however, the notion that all... View Details
      Keywords: Multinational Firms and Management; Globalization; Economy; Economic Growth; Equality and Inequality; Employment; Policy
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      Foley, C. Fritz, James R. Hines Jr., and David Wessel, eds. Global Goliaths: Multinational Corporations in the 21st Century Economy. Brookings Institution Press, 2021.
      • Apr 2021
      • Conference Presentation

      Political Homophily and Acrophily

      By: Amit Goldenberg and J. J. Gross
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      "Political Homophily and Acrophily." Paper presented at the Society for Affective Science Annual Conference, Society for Affective Science, April 2021. (Online.)
      • April–May 2021
      • Article

      The Influence of Loan Officers on Loan Contract Design and Performance

      By: Robert Bushman, Janet Gao, Xiumin Martin and Joseph Pacelli
      We investigate the extent to which loan officers generate independent, individual effects on the design and performance of syndicated loans. We construct a large database containing the identities of loan officers involved in structuring syndicated loan deals, allowing... View Details
      Keywords: Loan Officers; Covenants; Interest Spreads; Syndicated Loans; Banks and Banking; Financing and Loans; Design; Performance
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      Bushman, Robert, Janet Gao, Xiumin Martin, and Joseph Pacelli. "The Influence of Loan Officers on Loan Contract Design and Performance." Journal of Accounting & Economics 71, nos. 2-3 (April–May 2021).
      • Spring 2021
      • Article

      Whose Job Is It Anyway? Co-Ethnic Hiring in New U.S. Ventures

      By: Sari Pekkala Kerr and William R. Kerr
      We explore co-ethnic hiring among new ventures using U.S. administrative data. Co-ethnic hiring is ubiquitous among immigrant groups, averaging about 22.5% and ranging from <2% to >40%. Co-ethnic hiring grows with the size of the local ethnic workforce, greater... View Details
      Keywords: Hiring; Job Creation; E-Verify; Immigration; Selection and Staffing; Ethnicity; Entrepreneurship
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      Kerr, Sari Pekkala, and William R. Kerr. "Whose Job Is It Anyway? Co-Ethnic Hiring in New U.S. Ventures." Journal of Human Capital 15, no. 1 (Spring 2021): 86–127.
      • March 2021
      • Supplement

      Artea (A), (B), (C), and (D): Designing Targeting Strategies

      By: Eva Ascarza and Ayelet Israeli
      Power Point Supplement to Teaching Note for HBS No. 521-021,521-022,521-037,521-043. This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on... View Details
      Keywords: Targeted Advertising; Targeting; Algorithmic Data; Bias; A/B Testing; Experiment; Advertising; Gender; Race; Diversity; Marketing; Customer Relationship Management; Prejudice and Bias; Analytics and Data Science; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; United States
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      Ascarza, Eva, and Ayelet Israeli. "Artea (A), (B), (C), and (D): Designing Targeting Strategies." Harvard Business School PowerPoint Supplement 521-719, March 2021.
      • March 29, 2021
      • Editorial

      Research: A Little Recognition Can Provide a Big Morale Boost

      By: Shibeal O'Flaherty, Michael Sanders and A.V. Whillans
      As organizations large and small face the twin challenges of increasingly strained budgets and burned out workforces, what can managers do to keep employees engaged—without breaking the bank? In this piece, the authors share new research on the power of symbolic awards... View Details
      Keywords: Motivation; Psychology; Work; Employees; Motivation and Incentives; Social Psychology
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      O'Flaherty, Shibeal, Michael Sanders, and A.V. Whillans. "Research: A Little Recognition Can Provide a Big Morale Boost." Harvard Business Review (website) (March 29, 2021).
      • 2021
      • Working Paper

      The Emergence of Mafia-like Business Systems in China

      By: Meg Rithmire and Hao Chen
      A large literature on state-business relations in China has examined the political role of capitalists and collusion between the state and the private sector. This paper contributes to that literature, and our understanding of the internal differentiation among China’s... View Details
      Keywords: China's Political Economy; State-business Relations; Business Groups; Financial Systems; Economy; Government and Politics; Business and Government Relations; Finance; System; China
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      Rithmire, Meg, and Hao Chen. "The Emergence of Mafia-like Business Systems in China." Harvard Business School Working Paper, No. 21-098, March 2021.
      • March 2021 (Revised August 2023)
      • Case

      Helen Keller: Changing the World

      By: Robert Simons and Shirley Sun
      This case describes the rise of Helen Keller who at 19 months became deaf and blind. Refusing to be sidelined from life, Keller showed great determination in learning how to communicate with others, employing tutors and travelling to Boston to enroll in the Perkins... View Details
      Keywords: Mission And Purpose; Values And Beliefs; Success; Diversity; Leading Change; Personal Development and Career; Personal Characteristics; Power and Influence
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      Simons, Robert, and Shirley Sun. "Helen Keller: Changing the World." Harvard Business School Case 121-071, March 2021. (Revised August 2023.)
      • March 2021 (Revised April 2021)
      • Case

      Making Impact Investing Markets: IFC (A)

      By: Shawn A. Cole, John Masko and T. Robert Zochowski
      In 2017, the International Finance Corporation (IFC) faced the first big investment decision in its new Scaling Solar project. Founded in 1956, IFC was an international investment body with national governments as shareholders, whose mission was to promote economic... View Details
      Keywords: Impact Investing; Development Economics; Developing Countries and Economies; Renewable Energy; Climate Change; Environmental Sustainability; Borrowing and Debt; Credit; Equity; Bonds; Financing and Loans; Growth and Development; Emerging Markets; Non-Governmental Organizations; Corporate Social Responsibility and Impact; Investment; Decision Making; Financial Services Industry; Energy Industry; Zambia
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      Cole, Shawn A., John Masko, and T. Robert Zochowski. "Making Impact Investing Markets: IFC (A)." Harvard Business School Case 221-061, March 2021. (Revised April 2021.)
      • March 2021 (Revised August 2021)
      • Case

      DigiPlex: Ante-Up or Cash Out

      By: Josh Lerner and James Mason
      In November 2020, the co-founders of DigiPlex study the future growth trajectory of their Nordic data center venture. A critical question was on the agenda: was now finally the right time to sell DigiPlex? Originally a $2.75 million investment in one small data center... View Details
      Keywords: Entrepreneurship; Growth and Development; Decision Making
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      Lerner, Josh, and James Mason. "DigiPlex: Ante-Up or Cash Out." Harvard Business School Case 821-080, March 2021. (Revised August 2021.)
      • March 2021
      • Supplement

      Facebook's Libra (B): The Privatization of Money?

      By: Marco Di Maggio, Ethan Rouen, George Serafeim and Amy Klopfenstein
      This case addresses the events that took place following the conclusion of the case “Facebook’s Libra (A): The Privatization of Money?” In October 2019, several months after the conclusion of the A case, multiple members of the Libra Association announced that they... View Details
      Keywords: Blockchain; Cryptocurrency; Accounting; Economics; Money; Governance; Governing and Advisory Boards; Policy; Governance Controls; Innovation and Invention; Innovation Strategy; Technological Innovation; Disruptive Innovation; Information Technology; Digital Platforms; Information Infrastructure; Technology Industry; Europe; Switzerland; United States; California
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      Di Maggio, Marco, Ethan Rouen, George Serafeim, and Amy Klopfenstein. "Facebook's Libra (B): The Privatization of Money?" Harvard Business School Supplement 121-055, March 2021.
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