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  • All HBS Web  (4,247)
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Show Results For

  • All HBS Web  (4,247)
    • People  (11)
    • News  (817)
    • Research  (2,786)
    • Events  (14)
    • Multimedia  (6)
  • Faculty Publications  (1,526)
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  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

academic research that started to take hold in the 1980s and '90s. The work brought much-needed economic thinking to strategy's underpinnings. It armed legions of MBAs and strategy consultants with frameworks and techniques to help View Details
Keywords: by Carmen Nobel
  • 02 Aug 2017
  • What Do You Think?

Summing Up: Why Can’t Organizations Engage Their Employees?

employee choice, they must in essence volunteer. Most managers or organizations do not see their employees as part of a volunteer workforce.” The idea that engagement is a personal, one-on-one, matter came through clearly in the comments.... View Details
Keywords: by James Heskett
  • February 2011
  • Article

Target Ratcheting and Effort Reduction

By: J. Bouwens and Peter Kroos
In this paper, we examine how retail store managers reduce their sales activity in response to target ratcheting. We find that managers with favorable sales performance in the first three quarters reduce their sales activity in the final quarter. We also document that... View Details
Keywords: Target-setting; Ratchet Effect; Manipulating Real Economic Activities; Goals and Objectives; Strategy; Performance Evaluation; Sales
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Bouwens, J., and Peter Kroos. "Target Ratcheting and Effort Reduction." Journal of Accounting & Economics 51, nos. 1-2 (February 2011): 171–185.
  • March 2005 (Revised January 2006)
  • Case

Foreign Exchange Hedging Strategies at General Motors: Transactional and Translational Exposures

By: Mihir A. Desai and Mark Veblen
How should a multinational firm manage foreign exchange exposures? Examines transactional and translational exposures and alternative responses to these exposures by analyzing two specific hedging decisions by General Motors. Describes General Motors' corporate hedging... View Details
Keywords: Multinational Firms and Management; Currency Exchange Rate; Expansion; Credit Derivatives and Swaps; Financial Management; Investment Funds; Risk and Uncertainty; International Finance; Auto Industry
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Desai, Mihir A., and Mark Veblen. "Foreign Exchange Hedging Strategies at General Motors: Transactional and Translational Exposures." Harvard Business School Case 205-095, March 2005. (Revised January 2006.)

    Sara McKinley Torti

    Sara Torti is a senior product and operating executive who has focused extensively on creating and scaling technology-based businesses that require a combination of detailed execution, business insight and technical acumen. She has grown products... View Details

    • 30 Jun 2019
    • Working Paper Summaries

    The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

    Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung G. Park
    • 16 Nov 1999
    • Lessons from the Classroom

    Leading Change and Organizational Renewal

    organizations, and what managers must do to effectively lead the change process. Tushman and O'Reilly are the coauthors of Winning Through Innovation: A Practical Guide to Leading Organizational Change and Renewal, Harvard Business School... View Details
    Keywords: by Staff
    • August 1988 (Revised January 1992)
    • Supplement

    Norton Group PLC: To Be or Not to Be in the Motorcycle Business (B)

    By: V. Kasturi Rangan and Jon Skofic
    Outlines the decisions taken by the company's management team in response to the challenges posed in Norton Group PLC (A). For each such decision, further data is provided for students to ponder the effectiveness of the action steps undertaken. View Details
    Keywords: Motorcycle Industry
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    Rangan, V. Kasturi, and Jon Skofic. "Norton Group PLC: To Be or Not to Be in the Motorcycle Business (B)." Harvard Business School Supplement 589-014, August 1988. (Revised January 1992.)

      Jorge Tamayo

      Jorge Tamayo is an assistant professor of business administration in the Strategy Unit. He teaches the Strategy course in the MBA required curriculum.

      Professor Tamayo is an applied microeconomist primarily interested in industrial organization and... View Details

      • 16 Dec 2002
      • Research & Ideas

      Mentoring—Using the Voice of Experience

      research, started in the year 2000, was aimed at understanding how an innovative team working together in a creative act managed the process of knowledge transfer between the more experienced and less experienced members of that team. The... View Details
      Keywords: by Sean Silverthorne
      • January 2015 (Revised November 2016)
      • Case

      Stella McCartney

      By: Anat Keinan and Sandrine Crener
      Stella McCartney launched her own fashion house under her name in a partnership with the luxury conglomerate Kering as a 50/50 joint venture in 2001. A lifelong vegetarian, Stella McCartney does not use any leather or fur in her collections, which include women's... View Details
      Keywords: Luxury; Luxury Brand; Luxury Fashion; Fashion; Sustainability; Social Corporate Responsibility; Marketing Partnerships; Entrepreneurship; Cause Marketing; Ethical Marketing; Charity Goods; Sustainable Fashion; Ethical Fashion; Designer Brand; Stella McCartney; Brand Positioning; Growth Strategy; Brand Extension; Brand Communication; Kering Group; H&M; Adidas; Product Positioning; Business Conglomerates; Competitive Advantage; Environmental Sustainability; Brands and Branding; Fashion Industry; Apparel and Accessories Industry
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      Keinan, Anat, and Sandrine Crener. "Stella McCartney." Harvard Business School Case 515-075, January 2015. (Revised November 2016.)
      • June 1989 (Revised July 1994)
      • Case

      Ito Yokado

      By: Walter J. Salmon
      Describes the means by which management has empowered the sales clerks and part time employees of this chain of 131 department stores. They are responsible for all sales and inventory management. This empowerment has led to fewer stockouts, higher sales, lower... View Details
      Keywords: Innovation and Management; Management; Distribution; Supply Chain Management; Sales; Japan
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      Salmon, Walter J. "Ito Yokado." Harvard Business School Case 589-116, June 1989. (Revised July 1994.)
      • December 1974
      • Case

      Southwest Airlines (B)

      Describes Southwest's response to a competitive fare cut and the results, bringing the action up to late March 1973, when management must make additional decisions on marketing strategy with both short- and long-range implications. Southwest Airlines (C) should not be... View Details
      Keywords: Competition; Marketing Strategy; Air Transportation Industry
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      Lovelock, Christopher H. "Southwest Airlines (B)." Harvard Business School Case 575-061, December 1974.

        Seth Neel

        Seth Neel is an Assistant Professor housed in the Department of Technology and Operations Management (TOM) at HBS, and a Faculty Affiliate in Computer Science at SEAS. He is Principal Investigator of the Trustworthy AI Lab in Harvard's new View Details
        • April 2007
        • Case

        ABN AMRO Bank N.V.: Global Change Agents

        By: Rosabeth M. Kanter, Lance P. Pierce and Ryan Leo Raffaelli
        ABN AMRO Global Banking Group developed its risk management function in response to expansion, and increasingly focused on environmental and social risks. The head of the function needed to influence policies and business decisions in a highly decentralized context in... View Details
        Keywords: Risk Management; Banks and Banking; Expansion; Change; Governing and Advisory Boards; Social Enterprise; Leadership Development; History; Banking Industry; Service Industry; Brazil; India; United States
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        Kanter, Rosabeth M., Lance P. Pierce, and Ryan Leo Raffaelli. "ABN AMRO Bank N.V.: Global Change Agents." Harvard Business School Case 307-050, April 2007.
        • November 1983 (Revised October 1989)
        • Case

        Procter & Gamble Europe: Vizir Launch

        By: Christopher A. Bartlett
        Describes P&G's expansion in Europe, including the development of a strong country subsidiary management, responsive to local market differences. The launch of a new product presents strategic and organizational challenges as P&G considers making this their first... View Details
        Keywords: Business Subsidiaries; Trade; Business or Company Management; Growth and Development Strategy; Product Launch; Emerging Markets; Organizational Design; Problems and Challenges; Expansion; Europe
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        Bartlett, Christopher A. "Procter & Gamble Europe: Vizir Launch." Harvard Business School Case 384-139, November 1983. (Revised October 1989.)
        • May 2020
        • Article

        Sales Leadership During and After the Crisis

        By: Frank V. Cespedes
        Because customer acquisition and retention are the lifeblood of a for-profit enterprise, sales activities establish foundational conditions for a business. In turn, sales managers’ responsibilities in a crisis extend beyond keeping the lights on. Their leadership makes... View Details
        Keywords: Sales; Leadership; Health Pandemics; Crisis Management
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        Cespedes, Frank V. "Sales Leadership During and After the Crisis." Top Sales Magazine (May 2020), 28–29.
        • May 1992 (Revised June 1993)
        • Case

        Jan Carlzon: CEO at SAS (A)

        By: Christopher A. Bartlett
        Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details
        Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry
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        Bartlett, Christopher A. "Jan Carlzon: CEO at SAS (A)." Harvard Business School Case 392-149, May 1992. (Revised June 1993.)
        • April 1996
        • Case

        Deloitte & Touche Consulting Group

        Examines two dilemmas often faced by an operations consultant. First, the dual responsibility to both client and consulting firm. Second, the management of the often competing pressure to deliver immediate results, at the same time laying the foundation for long-term... View Details
        Keywords: Operations; Problems and Challenges; Consulting Industry
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        Upton, David M., and Christine Steinman. "Deloitte & Touche Consulting Group." Harvard Business School Case 696-096, April 1996.
        • October 2017 (Revised April 2019)
        • Case

        Data Breach at Equifax

        By: Suraj Srinivasan, Quinn Pitcher and Jonah S. Goldberg
        The case discusses the events leading up to the massive data breach at Equifax, one of the three U.S. credit reporting companies, the organizational and governance issues that contributed to the breach, and the consequences of the breach. The case supplement provides... View Details
        Keywords: Safety; Information Management; Cybersecurity; Technology Industry; United States
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        Srinivasan, Suraj, Quinn Pitcher, and Jonah S. Goldberg. "Data Breach at Equifax." Harvard Business School Case 118-031, October 2017. (Revised April 2019.)
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