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  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

senior executives specializing in everything except sales. “The number of executives reporting to the CEO in the average S&P 500 company has doubled in the last 20 years,” says Frank V. Cespedes, a senior lecturer in the... View Details
Keywords: by Michael Blanding
  • 16 May 2016
  • HBS Case

Food Safety Economics: The Cost of a Sick Customer

Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe. Chipotle has seen its shares tumble and recently reported its... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

responsibility for a functional department within a business unit—for example, the director of marketing or a plant manager.) And Stage 3 covered upper middle management to the executive level. (A person in this stage became a corporate officer or a direct View Details
Keywords: by David A. Thomas
  • 02 Jul 2015
  • Op-Ed

The Future of the Greek Economy

recently on corporate responsibility, integrated reporting, and sustainable investing. His work also looks into equity valuation, corporate governance, and corporate reporting issues in enterprises around... View Details
Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking
  • 01 Mar 2014
  • News

Faculty and Alumni Books for March 2014

the customers who use them); adapts to new data as they become available; and has been applied to over 850 businesses acquired and integrated in one Fortune 150 company, ITW, which has consistently produced superior results. The book goes... View Details
  • 10 Dec 2013
  • First Look

First Look: December 10

feedback reports that help managers hone their essential skills. Because these tools were built from the ground up, using the staff's own input, they've been embraced by Google employees. Managers say that they've found their training to... View Details
Keywords: Sean Silverthorne
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

wings on them." Forty percent or more of the funds for DoD aircraft are spent on electronics equipment. It has not been uncommon for weapon programs to take ten or more years to design, develop, produce, and deploy initial operationally capable units. View Details
Keywords: by J. Ronald Fox; Service
  • 03 May 2011
  • First Look

First Look: May 3

but be ready to change it. Arrive early for a speaking engagement in order to grasp the mood of your audience and tailor your speech accordingly. Let others own their space. Instead of assigning detailed tasks, present general priorities and let your View Details
Keywords: Sean Silverthorne
  • 22 Jun 2010
  • First Look

First Look: June 22

integration and degree of structural differentiation together affect a firm's ability to explore and exploit. We suggest that the senior team's ability to attend to and deal with contradictory internal architectures is a crucial... View Details
Keywords: Martha Lagace
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

lauded by some for defending the integrity of its products and the security of the owners of its products. All of this makes for a classic Harvard Business School case problem. We should be well prepared to discuss it. And now the story... View Details
Keywords: by James Heskett; Computer
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

Preferences and Intrapersonal Conflict Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences between the preferences people anticipate they will have in the... View Details
Keywords: Martha Lagace
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

disaster, according to the Federal Emergency Management Agency (FEMA). Some research reports estimate that the cost of the CrowdStrike event could exceed $1 billion. Preparation for a crisis is just as crucial as the response. We... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 16 Feb 2016
  • First Look

February 16, 2016

advertising and marketing services is best served through the coordination and integration of resources from both inside and outside the company, rather than assuming that these options are mutually exclusive. A review of advertising... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

change and disruption that is going on in the business environment. Indeed, almost 50 percent of the CEOs surveyed in the IBM study said the source of innovation was from changes in the business environment. Less than 20 percent reported... View Details
Keywords: by Lynda M. Applegate
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

despite export options which appear to be more profitable. Thus many conjecture that one or several markets are missing. We report here on a randomized controlled trial conducted by DrumNet in Kenya that attempts to help farmers adopt and... View Details
Keywords: Martha Lagace
  • 01 Mar 2011
  • First Look

First Look: March 1

and 90%. Executives can dramatically increase their odds of success, the authors argue, if they understand how to select targets, how much to pay for them, and whether and how to integrate them. The most common reasons for making an... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

engaging in real earnings management and suggest the effects on subsequent reporting periods and competitor behavior are greater than previously documented. Download the paper: http://www.hbs.edu/research/pdf/08-073.pdf Negotiating the... View Details
Keywords: Martha Lagace
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

years. We argue that the current world economic conjuncture is the product of a large and unusual divergence or "wedge" between the returns on capital and the cost of capital. Globalization—in particular the integration of the... View Details
Keywords: Martha Lagace
  • 15 Dec 2015
  • First Look

December 15, 2015

Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50235 forthcoming Organization Science Scrutiny, Norms, and Selective Disclosure: A Global Study of Greenwashing By: Marquis, Christopher, Michael W. Toffel, and Yanhua Zhou Abstract—Under increased... View Details
Keywords: Carmen Nobel
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

leading players in these clusters are multi-location firms that organize and integrate knowledge across sites worldwide. Strong internal links across locations allow these firms to leverage knowledge for competitive advantage without... View Details
Keywords: Martha Lagace