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  • All HBS Web  (7,034)
    • People  (15)
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  • July 2002 (Revised January 2003)
  • Case

Harrah's Entertainment, Inc: Rewarding Our People

By: Thomas J. DeLong and Vineeta Vijayaraghavan
Marilyn Winn, head of human resources at Harrah's Entertainment, must make a recommendation to the company's president and CEO about whether the existing bonus payout program is effective at motivating employees or whether it should be revised and/or replaced. A recent... View Details
Keywords: Customer Satisfaction; Economic Slowdown and Stagnation; Compensation and Benefits; Employees; Human Capital; Management Style; Motivation and Incentives; Alignment; Entertainment and Recreation Industry
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DeLong, Thomas J., and Vineeta Vijayaraghavan. "Harrah's Entertainment, Inc: Rewarding Our People." Harvard Business School Case 403-008, July 2002. (Revised January 2003.)
  • June 2024
  • Teaching Note

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, David Lane, Susan Pinckney and Alexis Lefort
Teaching Note for HBS Case No. 424-004. Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management... View Details
Keywords: Analysis; Business Growth and Maturation; Business Model; Business Startups; Business Plan; Disruption; Transformation; Talent and Talent Management; Decisions; Diversity; Ethnicity; Gender; Nationality; Race; Residency; Higher Education; Learning; Entrepreneurship; Fairness; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development; AI and Machine Learning; Digital Platforms; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Knowledge Acquisition; Knowledge Use and Leverage; Product; Mission and Purpose; Strategic Planning; Problems and Challenges; Corporate Strategy; Equality and Inequality; Valuation; Value Creation; Employment Industry; United Kingdom
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Groysberg, Boris, David Lane, Susan Pinckney, and Alexis Lefort. "Beamery: Using Skills and AI to Modernize HR." Harvard Business School Teaching Note 424-072, June 2024.
  • 01 Jun 2024
  • Video

Perspectives on Harvard Climate Leadership

  • 2024
  • Working Paper

Priceless: How to Create, Trade, and Protect What Matters Most

By: Debora L. Spar
This article explores the concept of the "sacred economy," a realm of human interactions and exchanges that transcends traditional market dynamics. It illustrates the emotional and relational aspects of human connections that cannot be quantified or traded like... View Details
Keywords: Valuation; Relationships; Human Needs; Goods and Commodities
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Spar, Debora L. "Priceless: How to Create, Trade, and Protect What Matters Most." Harvard Business School Working Paper, No. 25-028, November 2024.

    Julian J. Zlatev

    Julian Zlatev is an assistant professor of business administration in the Negotiation, Organizations & Markets Unit. He teaches the second-year Negotiation course.

    Professor Zlatev’s research interests include ethics and morality, trust, impression... View Details

    • October 2019
    • Article

    Making Sense of Recommendations

    By: Michael Yeomans, Anuj Shah, Sendhil Mullainathan and Jon Kleinberg
    Computer algorithms are increasingly being used to predict people's preferences and make recommendations. Although people frequently encounter these algorithms because they are cheap to scale, we do not know how they compare to human judgment. Here, we compare computer... View Details
    Keywords: Recommender Systems; Artificial Intelligence; Interpretability; Information Technology; Forecasting and Prediction; Decision Making; Attitudes
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    Yeomans, Michael, Anuj Shah, Sendhil Mullainathan, and Jon Kleinberg. "Making Sense of Recommendations." Journal of Behavioral Decision Making 32, no. 4 (October 2019): 403–414.
    • June 1991 (Revised March 1995)
    • Case

    Becton Dickinson (A): Corporate Strategy

    By: Michael Beer
    This case series introduces the strategic human resource management (SHRM) process. SHRM is an action research program designed to align the organization and management of human resources with strategy. This case describes the health care industry, Becton Dickinson's... View Details
    Keywords: Business or Company Management; Corporate Strategy; Alignment; Human Resources; Health Industry
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    Beer, Michael. "Becton Dickinson (A): Corporate Strategy." Harvard Business School Case 491-151, June 1991. (Revised March 1995.)
    • 05 Jan 2011
    • Op-Ed

    Funding Unpredictability Around Stem-Cell Research Inflicts Heavy Cost on Scientific Progress

    In light of the latest developments of the on-again, off-again, on-again government funding of human embryonic stem-cell research, it is time to consider the devastating implications of this chaotic funding environment. And to do that,... View Details
    Keywords: by William Sahlman; Biotechnology; Health; Pharmaceutical
    • April 2004 (Revised May 2010)
    • Case

    Columbia's Final Mission

    By: Richard M.J. Bohmer, Amy C. Edmondson, Michael Roberto, Laura Feldman and Erika Ferlins
    Describes the 16-day final mission of the space shuttle Columbia in January 2003 in which seven astronauts died. Includes background on NASA and the creation of the human space flight program, including the 1970 Apollo 13 crisis and 1986 Challenger disaster. Examines... View Details
    Keywords: Leadership; Crisis Management; Management Skills; Organizational Culture; Groups and Teams; Behavior; Aerospace Industry
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    Bohmer, Richard M.J., Amy C. Edmondson, Michael Roberto, Laura Feldman, and Erika Ferlins. "Columbia's Final Mission." Harvard Business School Case 304-090, April 2004. (Revised May 2010.)
    • January 2022 (Revised February 2022)
    • Case

    Envision Group

    By: Gunnar Trumbull, Bonnie Yining Cao and Dawn H. Lau
    Based in China, Envision was one of the world’s leading Greentech companies. Chief Executive Officer Lei Zhang had set the goal of achieving carbon neutrality across the company’s global operations and supply chain by 2022 and 2028 respectively. As part of its... View Details
    Keywords: Green Technology; Climate Change; Emerging Markets; Information Technology; Strategy; Management; Renewable Energy; Energy Policy; Environmental Sustainability; Manufacturing Industry; Auto Industry; Green Technology Industry; Battery Industry; China; United States; Japan; United Kingdom; France
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    Trumbull, Gunnar, Bonnie Yining Cao, and Dawn H. Lau. "Envision Group." Harvard Business School Case 722-045, January 2022. (Revised February 2022.)
    • March 1995 (Revised July 1995)
    • Case

    Apple Computer (B)(Abridged) : Building a Worldwide Strategy

    By: Michael Beer and Gregory C. Rogers
    Describes the building of Apple's new strategy. Explores how the human resource function at Apple Computer can best support that strategy. View Details
    Keywords: Human Resources; Adaptation; Corporate Strategy; Computer Industry
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    Beer, Michael, and Gregory C. Rogers. "Apple Computer (B)(Abridged) : Building a Worldwide Strategy." Harvard Business School Case 495-045, March 1995. (Revised July 1995.)
    • Sep 08 2017
    • Testimonial

    Taking Leadership Personally

    • April 2014
    • Article

    Botsourcing and Outsourcing: Robot, British, Chinese, and German Workers Are for Thinking—Not Feeling—Jobs

    By: Adam Waytz and Michael I. Norton
    Technological innovations have produced robots capable of jobs that, until recently, only humans could perform. The present research explores the psychology of "botsourcing"—the replacement of human jobs by robots—while examining how understanding botsourcing can... View Details
    Keywords: Information Technology; Job Cuts and Outsourcing; Emotions; Cognition and Thinking
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    Waytz, Adam, and Michael I. Norton. "Botsourcing and Outsourcing: Robot, British, Chinese, and German Workers Are for Thinking—Not Feeling—Jobs." Emotion 14, no. 2 (April 2014): 434–444.
    • April 1993
    • Background Note

    Note on High-Commitment Work Systems

    By: David A. Garvin and Norman Klein
    Describes the history, theory, and practice of high-commitment work systems. The history reviews classical approaches (i.e. Frederick Taylor), the human relations movement, the human resources approach, quality of work life, and empowerment. The theory examines the... View Details
    Keywords: Design; Human Resources; Innovation and Invention; Managerial Roles; Work-Life Balance; Problems and Challenges; Strategy
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    Garvin, David A., and Norman Klein. "Note on High-Commitment Work Systems." Harvard Business School Background Note 693-080, April 1993.
    • October 2019 (Revised August 2020)
    • Case

    The Predictive Index

    By: Lynda M. Applegate and James Weber
    Mike Zani and Daniel Muzquiz needed to decide next steps to create a new category in the human resources consulting industry and scale their company.
    Zani and Muzquiz, serial entrepreneurs, acquired Predictive Index in 2014. Previously, as clients of the... View Details
    Keywords: Human Resources; Selection and Staffing; Talent and Talent Management; Recruitment; Corporate Entrepreneurship; Venture Capital; Change Management; Disruptive Innovation; Digital Platforms; Growth and Development Strategy; Consulting Industry; Service Industry; United States
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    Applegate, Lynda M., and James Weber. "The Predictive Index." Harvard Business School Case 820-034, October 2019. (Revised August 2020.)
    • Article

    Give What You Get: Capuchin Monkeys (Cebus Apella) and 4-Year-Old Children Pay Forward Positive and Negative Outcomes to Conspecifics.

    By: Kristin L. Leimgruber, Adrian F. Ward, Jane Widness, Michael I. Norton, Kristina R. Olson, Kurt Gray and Laurie R. Santos
    The breadth of human generosity is unparalleled in the natural world, and much research has explored the mechanisms underlying and motivating human prosocial behavior. Recent work has focused on the spread of prosocial behavior within groups through paying-it-forward,... View Details
    Keywords: Prosociality; Reciprocity; Cooperation; Gratitude; Affect; Behavior
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    Leimgruber, Kristin L., Adrian F. Ward, Jane Widness, Michael I. Norton, Kristina R. Olson, Kurt Gray, and Laurie R. Santos. "Give What You Get: Capuchin Monkeys (Cebus Apella) and 4-Year-Old Children Pay Forward Positive and Negative Outcomes to Conspecifics." PLoS ONE 9, no. 1 (January 2014).
    • 06 Sep 2017
    • News

    Financial Wisdom

    • Research Summary

    Cognitive Biases in Hiring Discrimination, with Christopher Winship and Andras, 2008-Present

    • Research on stereotyping and employment discrimination
    • Field study with Human Resources professionals
     View Details
    • 2019
    • Chapter

    A Claim to Own Productive Property

    By: Nien-hê Hsieh
    BOOK ABSTRACT: The status of economic liberties remains a serious lacuna in the theory and practice of human rights. Should a minimally just society protect the freedoms to sell, save, profit, and invest? Is being prohibited to run a business a human rights violation?... View Details
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    Hsieh, Nien-hê. "A Claim to Own Productive Property." Chap. 10 in Economic Liberties and Human Rights. 1st ed., edited by Jahel Queralt and Bas van der Vossen, 200–218. Political Philosophy for the Real World. New York: Routledge, 2019.
    • March 2011
    • Case

    Seven-Eleven Japan: The Tanpin Kanri Retail Practice

    By: Hirotaka Takeuchi and Carin-Isabel Knoop
    This case focuses on Tanpin Kanri, which uses both store-level human knowledge and product information sharing. View Details
    Keywords: Knowledge Sharing; Employees; Practice; Knowledge Use and Leverage; Competitive Strategy; Retail Industry; Japan
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    Takeuchi, Hirotaka, and Carin-Isabel Knoop. "Seven-Eleven Japan: The Tanpin Kanri Retail Practice." Harvard Business School Case 711-501, March 2011.
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