Human Capital - Publications - Faculty & Research

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

large crowds. Have the changes in the underlying behaviors affecting many industries become so ingrained in employees, consumers, and everyday life that they will not revert to what they were before? The evidence is mixed. One can argue that the basics of View Details

Keywords: by James Heskett

01 Sep 2023
News

Alumni and Faculty Books

Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details

Web

Industry Information - Alumni

Updated annually. Crunchbase News An online publication funded and supported by Crunchbase, a public database of private companies with funding information. Topics covered focus primarily on Venture Capital and private company funding... View Details

08 Feb 2010
HBS Case

Looking Behind Google’s Stand in China

have the market capitalization to back it up. Among multinationals doing business in China, many others have endured cyber attacks on their private networks, although it is unlikely those attacks had the same View Details

Keywords: by Sean Silverthorne; Technology

12 Jan 2023
News

‘Debiasing’ Debt with Data

Seke Ballard (MBA 2010) says he owes the inspiration for BetaBank, his small business-focused digital-banking venture, to his father—and not just as a person, but also as an archetype for every minority entrepreneur who has struggled to find View Details

Keywords: Ralph Ranalli

30 Jun 2003
Research & Ideas

Are You Supporting Your B Players?

said, can do their training out of public view. But managers almost always train on the job. Managers can take three steps to enhance their company's human capital especially vis-à-vis B players, DeLong... View Details

Keywords: by Martha Lagace

22 May 2017
Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

former MTV VJ) Sian-Pierre Regis, founder of the online publication Swagger and a frequent pop culture contributor to CNN Headline News and Men’s Journal; Michelle Goldman, a partner at the venture capital firm Ignition Partners, who sits... View Details

Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism

Web

Launching Tech Ventures | HBS Online

chances of raising capital Get an insider view into the venture capital (VC) process Develop an awareness of the systemic biases and ethical considerations in the startup ecosystem Who Will Benefit Founder... View Details

13 Mar 2005
Research & Ideas

The Tricky Business of Nonprofit Brands

the case of the Red Cross, the negative impact extended to other Red Cross organizations located in Europe that registered a decline in donations even though they had been in no way implicated. Q: You cite a study by Interbrand that found that Habitat for View Details

Keywords: by Manda Salls

Web

Strategy Awards & Honors - Faculty & Research

Management (RRBM) for Reimagining Capitalism in a World on Fire (PublicAffairs, 2020). Frank Nagle : Strategy Research Forum Member, 2021. Maria P. Roche : Winner of the 2021 Best Dissertation Award from the Technology and Innovation... View Details

July 2005 (Revised September 2016)
Case

24 Hour Fitness (A): The Rise, 1983–2004

By: John R. Wells, Elizabeth A. Raabe and Gabriel Ellsworth

In October 2004, Mark S. Mastrov, CEO of 24 Hour Fitness, reflected on how far his company had come in just over 20 years. From humble beginnings in 1983 in San Leandro, California, 24 Hour Fitness had grown to become the largest privately-owned health-club chain in... View Details

Keywords: 24 Hour Fitness; Mark Mastrov; Health Clubs; Fitness; Gyms; Chain; Weight Loss; Exercise; Personal Training; Retention; Sales Force Compensation; Incentive Systems; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Private Equity; Revenue; Geographic Scope; Multinational Firms and Management; Nutrition; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Marketing; Operations; Service Operations; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Sports; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Technology Platform; Web; Web Sites; Capital Structure; Performance; Organizational Structure; Organizational Culture; Health Industry; United States; California; San Francisco

Citation

Educators

Purchase

01 Aug 1998
News

High Honors

Baker Scholar. After spending a year at HBS as assistant to the legendary Professor Georges F. Doriot, Barford moved on to work as a financial analyst at Doriot's American Research & Development Corporation, one of the first U.S. venture View Details

29 Oct 2013
First Look

First Look: October 29

among adults around the world, and the warm glow of giving can be detected even in toddlers. These benefits are most likely to emerge when giving satisfies one or more core human needs (relatedness, competence, and autonomy). The rewards... View Details

Keywords: Sean Silverthorne

Person Page

Course Development

By: Debora L. Spar

Managing International Trade and Investment

Despite the ease with which it is often conducted, doing business across borders is not the same as doing it at home. Rather, it entails a whole new set of managerial challenges: re-assessing competitive... View Details

Web

General Management Awards & Honors - Faculty & Research

Winner of the 2021 Responsible Research in Management Award from the Fellows Group of the Academy of Management and the Community for Responsible Research in Business and Management (RRBM) for Reimagining Capitalism in a World on Fire... View Details

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

performance, I mean return on investment; by superior I mean more value than your competitors. If you create more value than your competitors over time, then you will attract more investment in a virtuous circle that makes you more sustainable in the long term. Unlike... View Details

Keywords: by Michael Blanding

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

View Video Andrew Baxter “YOU BUILD UP PERSONAL CAPITAL BY SHARING COMMON EXPERIENCES.” HOME REGION St. Andrews, UK UNDERGRAD EDUCATION Imperial College London, Chemical Engineering, 2011 PREVIOUS EXPERIENCE Shell, Schlumberger HBS... View Details

Web

The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School

introducing the work of leading photographers into its feature articles. Fortune “used the intersections of fine art and mass culture . . . to position the engines of capitalism as critical to the functioning of a healthy economy but also... View Details

March 2024 (Revised August 2024)
Case

Darktrace: Scaling Cybersecurity and AI (A)

By: Jeffrey F. Rayport and Alexis Lefort

In 2023, Darktrace CEO Poppy Gustafsson was contemplating her growth strategy at a leading U.K.-based cybersecurity venture, launched in 2013 by a group of anti-terror cyber specialists, University of Cambridge mathematicians, and artificial intelligence (AI) experts.... View Details

Keywords: Technology; Talent; Scaling; Entrepreneurship; Cybersecurity; Leadership; Business Growth and Maturation; Recruitment; Resignation and Termination; AI and Machine Learning; Growth and Development Strategy; Organizational Culture; Going Public; Technology Industry; United Kingdom; Europe; United States