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Show Results For
- All HBS Web
(1,065)
- People (2)
- News (290)
- Research (622)
- Events (2)
- Multimedia (32)
- Faculty Publications (535)
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- 13 Dec 2011
- First Look
First Look: Dec. 13
case:http://cb.hbsp.harvard.edu/cb/product/412052-PDF-ENG Liberté, Égalité, Sororité: How Should France Achieve Boardroom Parité? Boris Groysberg and Hilary Fischer-GrobanHarvard Business School Case 412-061 The French government is... View Details
Keywords: Sean Silverthorne
- 16 Feb 2004
- Research & Ideas
HBS Center Focuses on Europe
We also regularly send samples of cases and research work to faculty at European academic institutions. Dessain: All in all, we are off to a good start. In 2003, we were even named the year's most innovative intellectual R&D investment by the Paris-Ile de View Details
Keywords: by Cynthia Churchwell
- Research Summary
Workforce Change
By: Sandra J. Sucher
This research encompasses layoffs, furloughs and restructuring, global practices that affect millions of employees and thousands of companies every year. In this work I aim to replace bad practice that damages trust with good (or at least better) practice through... View Details
- 11 May 2010
- First Look
First Look: May 11
Invention of Data Privacy in the United States and France Author:J. Gunnar Trumbull Publication:In The Voice of the Citizen Consumer, edited by K. Bruckweh. Cambridge: Cambridge University Press, 2010 An abstract is unavailable at this... View Details
Keywords: Martha Lagace
- 24 Nov 2009
- First Look
First Look: Nov. 24
and Frances X. Frei Publication:Chap. 8 in Operational Control in Asset Management: Processes and Costs. 1st ed., edited by Michael Pinedo, 154-168. Denmark: SimCorp StrategyLab, 2010 Abstract This chapter examines patterns in the cost... View Details
Keywords: Martha Lagace
- 08 Dec 2015
- First Look
December 8, 2015
agencies to promote psychological science in the spirit of President Obama's order. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50170 How Do Customers Respond to Increased Service Quality Competition? By: Buell, Ryan W., Dennis Campbell, and View Details
Keywords: Sean Silverthorne
- 08 Jul 2014
- First Look
First Look: July 8
Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235... View Details
Keywords: Carmen Nobel
- 11 Jan 2011
- First Look
First Look: Jan. 11
Frances X. Frei Publication:Harvard Business Review 89 Abstract After working with hundreds of leaders in a wide variety of organizations and in countries all over the globe, the authors found one very clear pattern: when it comes to... View Details
Keywords: Sean Silverthorne
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
have been affected. Just a handful of these children were born in the U.S., where safety concerns were raised by Dr. Frances Oldham Kelsey, the medical officer handling the thalidomide application at the U.S. Food and Drug Administration.... View Details
Keywords: Dina Gerdeman
- 05 May 2009
- First Look
First Look: May 5, 2009
Authors:Ryan W. Buell, Dennis Campbell, and Frances X. Frei Publication:Production and Operations Management (forthcoming) Abstract This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and... View Details
Keywords: Martha Lagace
- 21 Dec 2010
- First Look
First Look: December 21
insight of that paper, which is that a demand for fairness could lead to different economic systems such as those observed in France versus the U.S. (multiple equilibria). Download the paper: http://www.hbs.edu/research/pdf/11-059.pdf A... View Details
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
Further, non-U.S. companies such as Bouygues Telecom in France and Westpac, the Australian bank I mentioned earlier, have utilized them as cornerstones of their successful operating strategies. So the ideas travel quite well, with some... View Details
Keywords: by Sean Silverthorne
- 16 Feb 2004
- Research & Ideas
Marketing Wine to the World
even centuries. In contrast, the New World has a number of large, publicly held corporations that are beginning to play a substantial role in the marketplace. To put this in perspective, consider the fact that France has over 230,000... View Details
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
requiring that much software be rewritten. Over the next twenty years, Murthy spent little time at home. In 1990, he lived in France for three months, closing just one deal. His efforts paid off. Today Infosys is a serious contender in... View Details
Keywords: by Walter Kuemmerle
- 17 Sep 2024
- Cold Call Podcast
Fawn Weaver’s Entrepreneurial Journey as an Outsider in the Spirits Industry
- 13 Jan 2009
- First Look
First Look: January 13, 2009
his identity? Three experts comment on this fictional case study in R0901A and R0901Z. Katherine Tsang, the CEO of Standard Chartered Bank in Shanghai, explains the cultural differences between China and France and recommends that Jianguo... View Details
Keywords: Martha Lagace
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
coastline, continues to tarnish Total's image in its home market today. An explosion at 1 of their plants in the south of France in 2001, addressed immediately—with Total's chairman going to the site to show support and take... View Details
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
Aknin, Colin Ross, Lihan Chen, and Frances Chen Abstract— Who benefits most from helping others? Previous research suggests that common polymorphisms of the oxytocin receptor gene (OXTR) predict whether people behave generously and... View Details
Keywords: Dina Gerdeman
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
transition back to practice in 2005, the new Prime Minister of France calls to offer her a ministerial position in the new Cabinet. She has to decide whether she wants to take on a role in the public sector. For coverage of her career... View Details
Keywords: Dina Gerdeman
- 24 Oct 2017
- First Look
First Look at New Research and Ideas, October 24, 2017
Five-Minute Discussion Change Your Mind? A Countrywide Experiment on Voter Choice in France By: Pons, Vincent Abstract—This paper provides the first estimate of the effect of door-to-door canvassing on actual electoral outcomes, via a... View Details
Keywords: Sean Silverthorne