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  • 2021
  • Book

Global Goliaths: Multinational Corporations in the 21st Century Economy

By: C. Fritz Foley, James R. Hines Jr. and David Wessel
Globalization and multinational corporations have long seemed partners in the enterprise of economic growth: globalization-led prosperity was the goal, and giant corporations spanning the globe would help achieve it. In recent years, however, the notion that all... View Details
Keywords: Multinational Firms and Management; Globalization; Economy; Economic Growth; Equality and Inequality; Employment; Policy
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  • September 2016 (Revised March 2020)
  • Teaching Note

Fasten: Challenging Uber and Lyft with a New Business Model

By: Feng Zhu
Fasten, a new ridesharing start-up in Boston, entered the scene in September 2015 hoping its unique vision of transparency for both driver and passenger and strategy to keep riders' fares low and charge drivers a flat $0.99 fee per ride, as opposed to the 20%–30%... View Details
Keywords: Information Technology; Transportation; Business Startups; Business Model; Transportation Industry; Boston
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    How Google Sold Its Engineers on Management

    High-performing knowledge workers often question whether managers actually contribute much, especially in a technical environment. Until recently, that was the case at Google, a company filled with self-starters who viewed management as more destructive than beneficial... View Details
    • Web

    Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

    Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Measure Outcomes & Cost ... Measure Outcomes & Cost for Every Patient Measurement of outcomes and cost for every patient are View Details
    • 31 May 2007
    • Working Paper Summaries

    Extremeness Seeking: When and Why Consumers Prefer the Extremes

    Keywords: by John T. Gourville & Dilip Soman
    • Web

    Frequently Asked Questions - Doctoral

    other programs may have a preference between the GRE and the GMAT, so be sure to investigate this. We accept both valid GMAT 10th Edition scores and scores from the new GMAT Focus exams. As writing is an essential component of the PhD... View Details
    • 09 Dec 2008
    • First Look

    First Look: December 9, 2008

      Working PapersAn Optimal Lower Bound for Anonymous Scheduling Mechanisms Authors:Itai Ashlagi, Shahar Dobzinski, and Ron Lavi Abstract We consider the problem of designing truthful mechanisms to minimize the makespan on m unrelated machines. In their seminal paper,... View Details
    Keywords: Martha Lagace
    • 08 Dec 2006
    • Working Paper Summaries

    When Learning and Performance are at Odds: Confronting the Tension

    Keywords: by Sara J. Singer & Amy C. Edmondson
    • 2025
    • Book

    Negotiation: The Game Has Changed

    By: Max Bazerman
    The world has changed dramatically in just the past few years—and so has the game of negotiation. COVID-19, Zoom, political polarization, the online economy, increasing economic globalization, and greater workplace diversity—all have transformed the who, what, where,... View Details
    Keywords: Negotiation; Change
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    • 2010
    • Working Paper

    A New Paradigm of Individual, Group and Organizational Performance

    By: Werner Erhard, Michael C. Jensen and The Barbados Group
    "The committee is therefore unable to draw conclusions, based on scientific evidence, on what does or does not work to enhance organizational performance" —Committee on Techniques for the Enhancement of Human Performance of the U.S. National Research Council Commission... View Details
    Keywords: Organizations; Performance Improvement; Research; Opportunities
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    • October 2009
    • Article

    Making Time Off Predictable—and Required

    By: Leslie Perlow and Jessica L. Porter
    People in professional services believe a 24/7 work ethic is essential for getting ahead—and so they work 60-plus hours a week and stay tethered to their BlackBerrys. This perpetuates a vicious cycle: Responsiveness breeds the need for more responsiveness. When people... View Details
    Keywords: Management Practices and Processes; Performance Expectations; Performance Productivity; Work-Life Balance; Service Industry
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    • 13 Apr 2012
    • HBS Seminar

    Drazen Prelec, Professor of Management Science and Economics at MIT Sloan School of Management

    • Program

    Driving Nonprofit Performance and Innovation—Virtual

    Summary Performance measurement is essential for organizational innovation, learning, and success. Nonprofits, however, must evaluate social or environmental outcomes as well as financial performance, and the ideal metrics are not always... View Details
    • Blog

    Take Control of Your Personal Brand

    others have perceived you in the past, how they perceive you in the present, and how they envision the person you will be in the future. So, if the idea of "developing your personal brand" seems too self-important, try thinking of it as "managing your reputation"—... View Details
    • Web

    Online Business Courses & Certifications | HBS Online

    a diverse global network. 1 year, 5-9 hrs/week Apply by March 12th $15,000 (four installments of $3,750) Credential Business Essentials Interpret data to inform business decisions, explore the economic foundations of strategy, and... View Details
    • Web

    Technology

    Technology Support Services Technology Support Services (TSS) provides world-class technical support and services to the HBS community. We support the HBS mission by offering high-quality services that improve learning and productivity while minimizing downtime. Read... View Details
    • Article

    Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA

    By: Ying-Chen Hsu, Cheng-Chi Chung, Hsuan-Shih Lee and H. David Sherman
    The shipping industry is essential for the economic development of nations like Taiwan as a means delivering and receiving cargo. Shipping has been depressed since 2008 as a result of the financial crisis increasing pressure for the shipping lines to operate more... View Details
    Keywords: Network Data Envelopment Analysis; Shipping Line; Centralized Approach; Cross-efficiency; Balanced Scorecard; Performance Evaluation
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    • Article

    Management Practices, Relational Contracts and the Decline of General Motors

    By: Susan Helper and Rebecca Henderson
    General Motors was once regarded as one of the best managed and most successful firms in the world, but between 1980 and 2009 its share of the U.S. market fell from 62.6% to 19.8%, and in 2009 the firm went bankrupt. In this paper we argue that the conventional... View Details
    Keywords: Organizational Design; Management Practices and Processes; Insolvency and Bankruptcy; Manufacturing Industry; Auto Industry; United States
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    • 14 Nov 2023
    • What Do You Think?

    Do We Underestimate the Importance of Generosity in Leadership?

    (AdobeStock/Kostiantyn) There are numerous studies of character traits in leaders. Human resource experts have advised us on what to look for in those who would be potential leaders. Management development focuses on behaviors that build the trust in others that is... View Details
    Keywords: by James Heskett
    • Web

    FAQs - Alumni

    annually, including during reunion years, to the HBS Fund , which plays an essential role in sustaining the School 's core activities and fueling new ideas and initiatives. If you would like to make a special commitment to HBS in honor of... View Details