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  • July 1995
  • Background Note

Managerial Effectiveness and Diversity: Individual Choices

Provides an introduction to the key concepts and questions individuals encounter in a diverse workplace. These concepts and questions are organized around three critical interactions and experiences in any individual's career: entry into an organization or work group;... View Details
Keywords: Management; Diversity
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Gentile, Mary C. "Managerial Effectiveness and Diversity: Individual Choices." Harvard Business School Background Note 396-003, July 1995.

    Summer R. Jackson

    Summer Jackson is an Assistant Professor of Management in the Organizational Behavior unit at Harvard Business School. She teaches LEAD in the MBA required curriculum.

    Professor Jackson is an organizational ethnographer and field researcher... View Details

    • 28 Mar 2017
    • Video

    Learning from Classmates at HBS

      Ranjan Kapur

      Keywords: Advertising
      • Article

      Neurodiversity as a Competitive Advantage

      By: Robert D. Austin and Gary P. Pisano
      Many people with neurological conditions such as autism spectrum disorder and dyslexia have extraordinary skills, including those in pattern recognition, memory, and mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of... View Details
      Keywords: Competitive Advantage; Diversity; Competency and Skills
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      Austin, Robert D., and Gary P. Pisano. "Neurodiversity as a Competitive Advantage." Harvard Business Review 95, no. 3 (May–June 2017): 96–103.
      • 03 Apr 2017
      • Blog Post

      The International Experience at HBS

      The reasons for coming to HBS are as diverse as the student body itself. In my case, after having spent five years in finance, I felt that I needed a break from the usual day-to-day in order to reassess if I saw myself in this field long... View Details
      • February 2022
      • Case

      Cleveland Clinic Abu Dhabi

      By: Linda A. Hill and Emily Tedards
      In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates. In 2015, after nearly a decade of planning and construction, Cleveland Clinic Abu Dhabi opened its doors. By... View Details
      Keywords: Organizational Behavior; Culture; Alignment; Organizational Effectiveness; Purpose; Impact; Leadership Development; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teams; Team Dynamics; Teamwork; Team Effectiveness; Trust; Talent; Talent Development And Retention; Psychological Safety; Organizational Evolution; Coaching; Board; Analytics; Innovation; Data; Data Visualization; Digital Technology; Digital; Customer Experience; Experimentation; Change Management; Data-driven Decision-making; Debates; Ecosystem; Partnership; Telemedicine; Sustainability; Global Organizations; Local; Hospital; Healthcare; United Arab Emirates; Health Care and Treatment; Partners and Partnerships; Globalization; Quality; Organizational Culture; Mission and Purpose; Innovation and Management; Information Technology; Joint Ventures; Leadership; Performance Effectiveness; Abu Dhabi; United Arab Emirates
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      Hill, Linda A., and Emily Tedards. "Cleveland Clinic Abu Dhabi." Harvard Business School Case 422-058, February 2022.
      • 28 Mar 2021
      • Video

      Pronouncing Unique Names Correctly

      • 07 Jul 2020
      • Working Paper Summaries

      COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action

      Keywords: by Ashley Whillans and 28 coauthors; Health; Retail
      • 06 Aug 2007
      • Research & Ideas

      High Hills, Deep Poverty: Explaining Civil War in Nepal

      diversity were important? A: These factors have been hypothesized in the prior literature to affect the probability of civil war. Some findings in the cross-country literature are quite robust, such as the fact that poor countries tend to... View Details
      Keywords: by Martha Lagace
      • 2007
      • Book

      Management Control Systems

      By: Robert N. Anthony and Vijay Govindarajan
      Management Control Systems, now in its 13th edition, builds on strengths from prior editions by offering a rich diversity of cases balanced with current material. The primary market for Management Control Systems is an MBA level elective in control systems. The... View Details
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      Anthony, Robert N., and Vijay Govindarajan. Management Control Systems. 12th ed. Boston: McGraw-Hill/Irwin, 2007.
      • 06 Sep 2017
      • News

      Class Matters: The Role of Social Class in High-Achieving Women's Career Narratives

        Rodolfo Viegener

        Keywords: Faucets and plumbing products
        • 31 Oct 2019
        • Video

        María Emilia Correa

        María Emilia Correa, co-founder of Sistema B, a Latin American organization promoting B Corporations and sustainability, discusses the importance of gender diversity on corporate boards and... View Details

        • November 1999 (Revised June 2000)
        • Case

        AGENCY.COM (B): Managing Rapid Growth

        By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
        AGENCY.COM continues on its path of rapid growth, emerging as a leading interactive consulting firm. Its growth leads to new challenges related to the integration of diverse operations and the financing of future growth. View Details
        Keywords: Growth Management; Problems and Challenges; Entrepreneurship; Internet; Consulting Industry
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        DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "AGENCY.COM (B): Managing Rapid Growth." Harvard Business School Case 800-062, November 1999. (Revised June 2000.)
        • 16 Feb 2015
        • News

        Hillary Clinton's talent problem

          Lumumba B. Seegars

          Lumumba Seegars is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. He teaches the Leadership and Organizational Behavior course (LEAD) in the MBA Required Curriculum.

          Professor Seegars... View Details

          • 23 Feb 2024
          • Video

          Rethinking Diversity, Equity, and Inclusion: Moving Beyond the Business Case Approach

          • 26 Mar 2020
          • Video

          College Programs Series: SVMP

          • June 2011 (Revised May 2012)
          • Case

          L'Oréal: Global Brand, Local Knowledge

          By: Rebecca M. Henderson and Ryan Johnson
          Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic... View Details
          Keywords: Globalization; Brands and Branding; Marketing Communications; Change Management; Sales; Emerging Markets; Segmentation; Innovation and Invention; Beauty and Cosmetics Industry; France; United States
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          Henderson, Rebecca M., and Ryan Johnson. "L'Oréal: Global Brand, Local Knowledge." Harvard Business School Case 311-118, June 2011. (Revised May 2012.)
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