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  • All HBS Web  (1,148)
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  • All HBS Web  (1,148)
    • News  (195)
    • Research  (741)
    • Events  (8)
    • Multimedia  (18)
  • Faculty Publications  (496)
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  • May 2021
  • Teaching Note

Megan Ming Francis: Leadership and Racial Injustice

By: Francesca Gino, Frances X. Frei and Youngme Moon
Teaching Note for Multimedia Case No. 921-701. View Details
Keywords: Racial Injustice; Race; Prejudice and Bias; Organizational Change and Adaptation; Leadership
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Gino, Francesca, Frances X. Frei, and Youngme Moon. "Megan Ming Francis: Leadership and Racial Injustice." Harvard Business School Teaching Note 921-025, May 2021.
  • May 2021
  • Case

Megan Ming Francis: Leadership and Racial Injustice

By: Francesca Gino and Frances X. Frei
In this multimedia case, Megan Ming Francis, a professor in the Department of Political Science at the University of Washington (UW) and a visiting professor at the Harvard Kennedy School, discusses the roots of racial injustice and the need for change. Through... View Details
Keywords: Racial Injustice; Race; Prejudice and Bias; Organizational Change and Adaptation; Leadership
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Gino, Francesca, and Frances X. Frei. "Megan Ming Francis: Leadership and Racial Injustice." Harvard Business School Multimedia/Video Case 921-701, May 2021.
  • July–August 2013
  • Article

The Costs of Racial 'Color Blindness'

By: Michael I. Norton and Evan P. Apfelbaum
The article looks at research on people's attitudes and behaviors with respect to noticing and referring to a person's race. It explains the 2013 study, in which participants played a "Guess Who?" style game of asking yes-or-no questions about a group of faces... View Details
Keywords: Prejudice and Bias; Behavior; Race; Attitudes
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Norton, Michael I., and Evan P. Apfelbaum. "The Costs of Racial 'Color Blindness'." Harvard Business Review 91, nos. 7/8 (July–August 2013): 22.
  • March 2007
  • Article

Gender Effects and Stock Market Reactions to the Announcement of Top Executive Appointments

This study uses Kanter's token status theory to link announcements of top executives to shareholder reactions, highlighting possible gender effects. Using a sample of top executive announcements from 1990 to 2000, our results show that investor reactions to the... View Details
Keywords: Prejudice and Bias; Management Succession; Gender; Management Teams
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Lee, P., and E. H. James. "Gender Effects and Stock Market Reactions to the Announcement of Top Executive Appointments." Strategic Management Journal 28, no. 3 (March 2007): 227–241. (Paper ranked in Social Science Research Network.)
  • November 2007 (Revised July 2009)
  • Case

Differences at Work: Martin (A)

By: Sandra J. Sucher and Rachel Gordon
Martin, a gay man who was not out at his Italian firm, witnesses his division manager deliver a homophobic comment to his boss. He wonders what he should do. View Details
Keywords: Prejudice and Bias; Behavior; Managerial Roles; Ethics; Gender; Diversity; Power and Influence
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Martin (A)." Harvard Business School Case 408-019, November 2007. (Revised July 2009.)
  • January 1983 (Revised July 2007)
  • Case

Neill Hance

Neill Hance takes advantage of all available information and resources to insure a smooth entry into a culture--an entry that would have normally been rather difficult to deal with because of stereotyping and perceived threat. View Details
Keywords: Knowledge Acquisition; Knowledge Use and Leverage; Organizational Culture; Personal Development and Career; Planning; Prejudice and Bias
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Sathe, Vijay V., and Mark Rhodes. "Neill Hance." Harvard Business School Case 483-086, January 1983. (Revised July 2007.)
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

important to be left to engineers, and too important to be left to graphic designers," Edelman says. As they continue this line of research, Edelman and Luca are studying some of the online ride-sharing services of the sharing economy. Such services are especially... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 21 Mar 2016
  • HBS Case

Can Customer Reviews Be 'Managed?'

people with young kids all have very different expectations. Q: So what started as an aggregation of consumer reviews is now blossoming into much more of a full-service type environment. Is there the potential there for some kind of bias... View Details
Keywords: by Brian Kenny; Advertising; Travel
  • 09 Dec 2014
  • First Look

First Look: December 9

yet another bias for women to contend with. Publisher's link: https://hbr.org/2014/12/rethink-what-you-know-about-high-achieving-women December 2014 MIT Sloan Management Review The Upside to Large Competitors By: Paharia, Neeru, Anat... View Details
Keywords: Sean Silverthorne
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

evidence that boards appoint overly optimistic analysts who exhibit little skill in evaluating the firm itself, other firms within the firm's industry, or even other firms in general. The magnitude of the optimistic bias is large: 82.0%... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2011
  • Research & Ideas

Taking the Fear out of Diversity Policies

differences here.' They just don't mention it because there's all this research about bias and negative speech and hostile work environments. A lot of the research focusing on negative dynamics wouldn't suggest that you create more open... View Details
Keywords: by Carmen Nobel
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

gain more experience with online DVD rentals, the extent to which they hold should films longer than want films decreases. Our results suggest that present bias has a meaningful impact on choice in the field and that people may learn... View Details
Keywords: Martha Lagace
  • July 2022 (Revised February 2025)
  • Case

A Soul and a Service: North Carolina Mutual Life Insurance

By: Tom Nicholas and John Masko
The North Carolina Mutual and Provident Association (the Mutual) was founded in 1898 as a for-profit entity selling life insurance catering to the Black community. The Mutual was entering a field crowded with established White-owned competitors that largely refused to... View Details
Keywords: Black Entrepreneurs; Insurance; History; Race; Prejudice and Bias; Entrepreneurship; Decision Choices and Conditions; Growth and Development Strategy; Insurance Industry; United States
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Nicholas, Tom, and John Masko. "A Soul and a Service: North Carolina Mutual Life Insurance." Harvard Business School Case 823-032, July 2022. (Revised February 2025.)
  • December 2020
  • Supplement

Video Interview with Maxeme Tuchman

By: Rosabeth M. Kanter and Joyce J. Kim
Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details
Keywords: Entrepreneurial Ecosystems; Female Entrepreneur; Racism; Sexism; Entrepreneurship; Business Startups; Diversity; Gender; Race; Prejudice and Bias; City; Culture; Miami
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Kanter, Rosabeth M., and Joyce J. Kim. "Video Interview with Maxeme Tuchman." Harvard Business School Multimedia/Video Supplement 321-702, December 2020.
  • March 2011 (Revised April 2011)
  • Exercise

The Future of BioPasteur

By: Giovanni Gavetti and Francesca Gino
The purpose of this exercise is to let students experience a few biases that can be deleterious to strategic decision-making. In particular, students are induced to fall into a confirmatory trap, and to experience other biases such as anchoring and sampling bias.... View Details
Keywords: Interpersonal Communication; Decision Choices and Conditions; Outcome or Result; Groups and Teams; Prejudice and Bias; Strategy
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Gavetti, Giovanni, and Francesca Gino. "The Future of BioPasteur." Harvard Business School Exercise 711-508, March 2011. (Revised April 2011.)
  • June 2023
  • Article

Amplification of Emotion on Social Media

By: Amit Goldenberg and Robb Willer
Why do expressions of emotion seem so heightened on social media? Brady et al. argue that extreme moral outrage on social media is not only driven by the producers and sharers of emotional expressions, but also by systematic biases in the way people that perceive moral... View Details
Keywords: Emotion; Perception; Prejudice and Bias; Emotions; Social Media
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Goldenberg, Amit, and Robb Willer. "Amplification of Emotion on Social Media." Nature Human Behaviour 7, no. 6 (June 2023): 845–846.
  • 15 Nov 2011
  • First Look

First Look: November 15

duopoly rather than to remain a monopolist. Bias in Search Results?: Diagnosis and Response Author:Benjamin Edelman Publication:The Indian Journal of Law and Technology 7 (2011) Abstract I explore allegations of search engine bias,... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

that it takes six to twelve weeks to move from an initial sales call to a legally binding agreement. Yet, when a new prospect comes along, she may nonetheless believe that she can close the deal within three weeks. Furthermore, the overconfidence View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • Forthcoming
  • Article

Black Empowerment and White Mobilization: The Effects of the Voting Rights Act

By: Andrea Bernini, Giovanni Facchini, Marco Tabellini and Cecilia Testa
How did southern whites respond to the 1965 Voting Rights Act (VRA)? Leveraging newly digitized data on county-level voter registration by race between 1956 and 1980, and exploiting pre-determined variation in exposure to the federal intervention, we document that... View Details
Keywords: Government Legislation; Race; Behavior; Voting; Prejudice and Bias
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Bernini, Andrea, Giovanni Facchini, Marco Tabellini, and Cecilia Testa. "Black Empowerment and White Mobilization: The Effects of the Voting Rights Act." Journal of Political Economy (forthcoming). (Also available on Vox EU and VoxDev. Featured on HBS Working Knowledge.)
  • 2006
  • Chapter

How Institutional Norms and Individual Preferences Legitimate Organizational Names

By: Mary Ann Glynn and Christopher Marquis
Keywords: Organizational Culture; Personal Characteristics; Perspective; Attitudes; Prejudice and Bias
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Glynn, Mary Ann, and Christopher Marquis. "How Institutional Norms and Individual Preferences Legitimate Organizational Names." In Artifacts and Organizations, edited by Anat Rafaeli and Michael Pratt, 223–239. Mahwah, NJ: Lawrence Erlbaum Associates, 2006.
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