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- All HBS Web (1,766)
- Faculty Publications (340)
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
that." In his book, he discusses various approaches that leaders should take in order to connect their behaviors with the messages they want to be sending. Are You Reaching Your Potential And Being True To Yourself? While much of... View Details
Keywords: by Carmen Nobel
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
headaches it causes. Rather, bribery's most significant impact is its negative effect on employee morale. Initiation, Detection, And Response Serafeim aimed to find out how bribery affected a firm's operations across four dimensions of... View Details
Keywords: by Carmen Nobel
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
standards. Some public intervention is necessary—and that public intervention manifests itself as institutions operate not through a competitive market process, but through a democratic political process. Therein lies the rub. Once the... View Details
Keywords: by Michael Blanding
- 07 Feb 2019
- Book
How Big Companies Can Outrun Disruption
culture. Second, startups typically operate under some pretty unique circumstances that are hard to replicate in a larger enterprise. The reality of startups, though, is that you don’t have a lot of money and so the pressure is enormous.... View Details
Keywords: by Martha Lagace
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
Mass.-based management consulting firm TruePoint Partners, which Beer co-founded and on which he now serves as a director. Most training programs focus on developing and changing behavior of individuals and teams. Beer and his colleagues... View Details
- Web
Frequently Asked Questions | HBS Online
business professionals with a comprehensive approach to building, leading, and operating ethical AI-powered organizations. Business Analytics How does the Business Analytics certificate program relate to the Credential of Readiness... View Details
- 10 Sep 2001
- Research & Ideas
Do You Have Change Fatigue?
its operating companies. Two weeks after the kickoff event—three fabulous days of inspirational talks by inventors, creators, and consultants—each attendee received a big box with the words "Tool Kit" on the front. It was filled... View Details
Keywords: by Nick Morgan
- October 2011 (Revised March 2012)
- Case
Cottle-Taylor: Expanding the Oral Care Group in India
By: John A. Quelch and Alisa Zalosh
Brinda Patel, director of oral care products for the India division of a consumer home-care product company, develops a data-driven marketing plan for toothbrushes. She believes her plan can support a 20% increase in unit sales based on rising demand for modern... View Details
Keywords: Forecasting; Budgeting; International Marketing; Product Planning ＆ Policy; Sales Promotions; Marketing Plans; Products; Marketing Strategy; Consumer Behavior; Emerging Markets; Forecasting and Prediction; Advertising; Product Launch; Budgets and Budgeting; Product Development; Consumer Products Industry; Health Industry; India
Quelch, John A., and Alisa Zalosh. "Cottle-Taylor: Expanding the Oral Care Group in India." Harvard Business School Brief Case 114-350, October 2011. (Revised March 2012.)
- Web
Entrepreneurial Management Awards & Honors - Faculty & Research
Cohen : Winner of the 2022 International Powerlifting Federation (IPF) Master's World Powerlifting Competition Championship (83kg). Lauren H. Cohen : Winner of the 2022 Best Paper Award on Finance in Management Science from the Finance Section of the Institute for... View Details
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- 01 Jun 2005
- News
Power Couple
Richard Sarnoff (MBA ’87), a group president at Random House, is one forward-looking media exec who has some impressive links to the industry’s past: His great-uncle, former RCA chairman David Sarnoff, was instrumental in developing the first commercial radio station... View Details
- 12 Nov 2021
- News
Alumni Business Leaders on Confronting the Climate Change Challenge
Infrastructure Is a Gateway to a ‘Resource Revolution’ BIO As business leaders, achieving stakeholder alignment is our license to operate and our best opportunity to halt the tragedy of the commons scenario playing out in climate change.... View Details
- 04 Oct 2011
- First Look
First Look: October 4
consumers to reduce their energy usage. OPOWER was co-founded in 2008 by two young Harvard graduates, Dan Yates and Alex Laskey, who were inspired by Robert Cialdini's behavioral science research showing that people's normative... View Details
Keywords: Sean Silverthorne
- August 2023
- Supplement
Reimagining Hindustan Unilever (B)
By: Sunil Gupta and Rachna Tahilyani
In April 2023, as the CEO and MD of Hindustan Unilever (HUL), India’s largest fast-moving consumer goods (FMCG) firm, prepared to hand over the firm’s reins to his successor, he proudly reflected on the last decade. His quest to digitally transform HUL into an... View Details
- 20 Jan 2023
- News
Free Spirits
attention-begging designs give away its second disruptive innovation, which is to fully embrace its NA-ness, according to Annie Wilson (PhDBA 2020). A behavioral scientist and lecturer of marketing at the Wharton School who wrote a case... View Details
- August 2019
- Article
When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation
By: Yicheng Song, Nachiketa Sahoo and Elie Ofek
Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details
Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods
Song, Yicheng, Nachiketa Sahoo, and Elie Ofek. "When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation." Management Science 65, no. 8 (August 2019): 3737–3757.
- 01 Feb 2002
- News
It's academic. (Not!)
business administration (DBA) in accounting and control, marketing, policy and management, or technology and operations management. Another option is a joint program with Harvard University's Graduate School of Arts and Sciences that... View Details
- 08 Nov 2011
- First Look
First Look: Nov. 8
PublicationsHow Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods Authors:Gad Allon, Awi Federgruen, and Margaret P. Pierson Publication:Manufacturing and Service View Details
Keywords: Sean Silverthorne
- Web
2024 Reunion Presentations - Alumni
behavior of others. In his book Complicit, Professor Max Bazerman offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses,... View Details
- 01 Jun 2018
- News
Research Brief: Lessons from Last Place
the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery... View Details
Keywords: Jennifer Myers