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  • 26 Sep 2006
  • First Look

First Look: September 26, 2006

  Working PapersScale Without Mass: Business Process Replication and Industry Dynamics Authors:Erik Brynjolfsson, Andrew McAfee, Michael Sorell, and Feng Zhu Abstract Since the mid-1990s, productivity growth has accelerated in the U.S. economy. In this paper, we... View Details
Keywords: Sean Silverthorne
  • February 2022
  • Case

Cleveland Clinic Abu Dhabi (Abridged)

By: Linda A. Hill and Emily Tedards
In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates. In 2015, after nearly a decade of planning and construction, Cleveland Clinic Abu Dhabi opened its doors. By... View Details
Keywords: Organization Behavior; Culture; Alignment; Organizational Effectiveness; Purpose; Impact; Leadership Development; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teams; Team Dynamics; Teamwork; Team Effectiveness; Trust; Talent; Talent Development And Retention; Psychological Safety; Organizational Evolution; Coaching; Board; Analytics; Innovation; Data; Data Visualization; Digital Technology; Digital; Customer Experience; Experimentation; Change Management; Data-driven Decision-making; Debates; Ecosystem; Partnership; Telemedicine; Sustainability; Global Organizations; Local; Hospital; Healthcare; United Arab Emirates; Health Care and Treatment; Partners and Partnerships; Globalization; Quality; Organizational Culture; Mission and Purpose; Innovation and Management; Information Technology; Joint Ventures; Leadership; Performance Effectiveness; Abu Dhabi; United Arab Emirates
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Hill, Linda A., and Emily Tedards. "Cleveland Clinic Abu Dhabi (Abridged)." Harvard Business School Case 422-056, February 2022.
  • 23 Apr 2007
  • Research & Ideas

Are Great Teams Less Productive?

between learning and performance. My first research project in graduate school explored the relationship between teamwork and errors (in hospitals), because errors are a critical input to organizational learning, especially in that... View Details
Keywords: by Sarah Jane Gilbert
  • 2023
  • Working Paper

Culture as a Signal: Evidence from a Natural Field Experiment

By: Wei Cai, Dennis Campbell and Jiehang Yu
The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
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Cai, Wei, Dennis Campbell, and Jiehang Yu. "Culture as a Signal: Evidence from a Natural Field Experiment." SSRN Working Paper Series, No. 4447603, May 2023.
  • Article

Lessons from England's Health Care Workforce Redesign: No Quick Fixes

By: Richard Bohmer and Candace Imison
In 2000 the English National Health Service (NHS) began a series of workforce redesign initiatives that increased the number of doctors and nurses serving patients, expanded existing staff roles and developed new ones, redistributed health care work, and invested in... View Details
Keywords: Health Care; Work Force Management; United Kingdom
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Bohmer, Richard, and Candace Imison. "Lessons from England's Health Care Workforce Redesign: No Quick Fixes." Health Affairs 32, no. 11 (November 2013): 2025–2031.
  • September 2021
  • Article

Joint Problem-solving Orientation in Fluid Cross-boundary Teams

By: Michaela J. Kerrissey, Anna T. Mayo and Amy C. Edmondson
Using interviews, a national field survey, and an online laboratory study, we have examined teamwork in fluid cross-boundary teams. Across three studies, we qualitatively discovered and quantitatively explored "joint problem-solving orientation" as a new team factor.... View Details
Keywords: Problem Solving; Cross-boundary Teams; Groups and Teams; Problems and Challenges; Performance
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Kerrissey, Michaela J., Anna T. Mayo, and Amy C. Edmondson. "Joint Problem-solving Orientation in Fluid Cross-boundary Teams." Academy of Management Discoveries 7, no. 3 (September 2021): 381–405.
  • 2008
  • Working Paper

Product Development and Learning in Project Teams: The Challenges are the Benefits

By: Amy C. Edmondson and Ingrid M. Nembhard
The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work and industry trends necessitate that professionals from different functions work together on development projects to create the highest quality product in... View Details
Keywords: Competency and Skills; Learning; Management Skills; Product Development; Projects; Groups and Teams; Conflict Management; Social and Collaborative Networks
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Edmondson, Amy C., and Ingrid M. Nembhard. "Product Development and Learning in Project Teams: The Challenges are the Benefits." Harvard Business School Working Paper, No. 08-046, January 2008.
  • October 2001 (Revised March 2002)
  • Case

Perlegen Sciences

By: Linda A. Hill and Nicole Tempest
As a biotech start-up company involved in studying human genomes, Perlegen needed to develop an organization that fostered innovation and teamwork among a group of highly trained professionals from both the science and technology fields. Perlegen's CEO, Brad Margus,... View Details
Keywords: Innovation Leadership; Groups and Teams; Management Teams; Problems and Challenges; Business Startups; Genetics; Talent and Talent Management; Innovation Strategy; Biotechnology Industry
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Hill, Linda A., and Nicole Tempest. "Perlegen Sciences." Harvard Business School Case 402-026, October 2001. (Revised March 2002.)
  • 05 May 2009
  • First Look

First Look: May 5, 2009

  Working PapersRegional Trade Integration and Multinational Firm Strategies Authors:Pol Antrás and C. Fritz Foley Abstract This paper analyzes the effects of the formation of a regional trade agreement on the level and nature of multinational firm activity. We examine... View Details
Keywords: Martha Lagace
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

says Hall, paraphrasing Albert Einstein. It’s hard to do, but Hall advises building into any incentive plan values like teamwork or culture or customer relations that are difficult to measure. This can be accomplished by making subjective... View Details
Keywords: by Avery Forman
  • 01 Aug 2023
  • What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

markets—reward short-term performance while ignoring long-term performance. “We hope for collaboration and teamwork for the benefit of the organization but provide incentives for individual performance. ” As leaders, we make these... View Details
Keywords: by James Heskett
  • 17 Dec 2012
  • Research & Ideas

Teaming in the Twenty-First Century

shift in how we think about and use teamwork. Edmondson has been studying teamwork for two decades. In that time, "we've seen fewer stable, well-designed, well-composed teams, simply because of the nature of the work, which is more... View Details
Keywords: by Maggie Starvish
  • 25 Apr 2012
  • Research & Ideas

The Importance of Teaming

effective teams. Teaming is teamwork on the fly. It involves coordinating and collaborating without the benefit of stable team structures, because many operations like hospitals, power plants, and military installations require a level of... View Details
Keywords: Re: Amy C. Edmondson
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

very much in charge. This style is very common in Asia. Participative leadership, which involves close teamwork with others, is more common in Europe, where it is sometimes required by law (as in northern Europe, especially Germany) than... View Details
Keywords: by D. Quinn Mills
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

Why did a group of Harvard Business School professors become interested in an innovative new heart surgery technique? It turns out that a hospital's operating room provides an excellent controlled arena from which to explore the role that View Details
Keywords: by Hilah Geer
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

service. Other families feel at least a modest compensation is warranted and earned. Families in business need to nurture members' feelings of trust and pride concerning the family and business as well as build a sense of teamwork to keep... View Details
  • 25 Jun 2018
  • Research & Ideas

In America, Immigrants Really Do Get the Job Done

principally relies on employers to select skilled immigrants through programs like the H-1B visa. “There are many pros and cons for each route, with the employer-based approach allowing firms to find candidates they really want and also screen on softer information... View Details
Keywords: by Michael Blanding; Agriculture & Agribusiness; Technology; Service
  • 27 Nov 2006
  • What Do You Think?

What’s to Be Done About Performance Reviews?

helps avert surprises, or worse, lawsuits, when poorly-performing employees are fired. Opponents claim that it hurts such things as teamwork and innovation. What little research there is on forced ranking systems suggests that they... View Details
Keywords: by Jim Heskett
  • 27 May 2015
  • Research & Ideas

Build 'Scaffolds' to Improve Performance of Temporary Teams

you have effective teamwork when you can't have the traditional structural features of effective teams, [and so] I shifted my emphasis from teams to 'teaming,'" Edmondson says. Valentine shared that interest in "messy"... View Details
Keywords: by Roberta Holland; Health
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

should create an atmosphere of trust and confidence. 2. See leadership as teamwork and shared responsibility Flick is not a loud speaker and does not place himself in the foreground. Instead he believes that “professional soccer is not a... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
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