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Show Results For
- All HBS Web
(2,263)
- People (4)
- News (445)
- Research (1,503)
- Events (10)
- Multimedia (15)
- Faculty Publications (1,050)
- June 2004 (Revised September 2006)
- Case
Business Intelligence Software at SYSCO
The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI... View Details
Keywords: Change Management; Information Technology; Applications and Software; Decision Making; Management Systems; Distribution Industry; Food and Beverage Industry
McAfee, Andrew P., and Alison Berkley Wagonfeld. "Business Intelligence Software at SYSCO." Harvard Business School Case 604-080, June 2004. (Revised September 2006.)
- July 1999 (Revised January 2003)
- Case
Harley-Davidson Motor Company: Enterprise Software Selection
Describes Harley-Davidson's decision process for defining and selecting an enterprise-wide procurement software package and the institutional changes introduced as part of this process. Tells the story of Harley-Davidson's approach in developing integrated business... View Details
Keywords: Organizational Change and Adaptation; Information Technology; Groups and Teams; Software; Motorcycle Industry
Austin, Robert D., Deborah Soule, and Mark J. Cotteleer. "Harley-Davidson Motor Company: Enterprise Software Selection." Harvard Business School Case 600-006, July 1999. (Revised January 2003.)
- October 1988
- Case
Agrico, Inc.: A Software Dilemma
An information systems vice president has one hour to make an ethical decision: should a software program, left inadvertently on the company's computer, be copied and stored? Copying the program would protect clients' assets, but it seems to violate the vendor... View Details
Keywords: Decision Choices and Conditions; Ethics; Contracts; Business and Stakeholder Relations; Business and Shareholder Relations; Information Technology Industry
McFarlan, F. Warren. "Agrico, Inc.: A Software Dilemma." Harvard Business School Case 189-085, October 1988.
- April 2021
- Case
Transforming BlackBerry: From Smartphones to Software
By: Ranjay Gulati and Nicole Tempest Keller
On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the smartphone market, BlackBerry was best known for its tactile QWERTY keyboard, strong security, and a focus on business... View Details
Keywords: Pivot; Managing Change; Turnaround; Smartphone; Change Management; Leading Change; Transformation; Organizational Change and Adaptation; Digital Platforms; Change; Information Infrastructure; Applications and Software; Competitive Strategy; Cybersecurity; Technology Industry; Transportation Industry; Canada
Gulati, Ranjay, and Nicole Tempest Keller. "Transforming BlackBerry: From Smartphones to Software." Harvard Business School Case 421-052, April 2021.
- January 2010 (Revised May 2012)
- Case
TopCoder (A): Developing Software through Crowdsourcing
By: Karim R. Lakhani, David A. Garvin and Eric Lonstein
TopCoder's crowdsourcing-based business model, in which software is developed through online tournaments, is presented. The case highlights how TopCoder has created a unique two-sided innovation platform consisting of a global community of over 225,000 developers who... View Details
Keywords: Business Model; Innovation and Invention; Two-Sided Platforms; Motivation and Incentives; Social and Collaborative Networks; Competition; Software; Technology Industry
Lakhani, Karim R., David A. Garvin, and Eric Lonstein. "TopCoder (A): Developing Software through Crowdsourcing." Harvard Business School Case 610-032, January 2010. (Revised May 2012.)
regulating — and competing with — decentralized software platforms
New platforms reinvent traditional markets as varied as transport, short-term accomodations, and media. (Consider Uber, Airbnb, and YouTube.) With new business models come new questions of regulation which Edelman and coauthor Damien Geradin assess in View Details
- 11 Jan 2010
- Research & Ideas
Mixing Open Source and Proprietary Software Strategies
Adopting a new business model can be a strategic, game-changing play in any industry. But knowing when and how to try something new can be tricky, particularly in the constantly evolving software industry. The open source (OS) movement is... View Details
- 2024
- Working Paper
The Value of Open Source Software
By: Manuel Hoffmann, Frank Nagle and Yanuo Zhou
The value of a non-pecuniary (free) product is inherently difficult to assess. A pervasive
example is open source software (OSS), a global public good that plays a vital role in the economy
and is foundational for most technology we use today. However, it is... View Details
Hoffmann, Manuel, Frank Nagle, and Yanuo Zhou. "The Value of Open Source Software." Harvard Business School Working Paper, No. 24-038, January 2024.
- September 1991 (Revised May 1994)
- Background Note
Note on the PC Network Software Industry--1990
By: David B. Yoffie
Examines the economics, technology, customer segments, and competitors of the PC networking software industry. View Details
Keywords: Customers; Economics; Competition; Applications and Software; Technology Adoption; Information Infrastructure
Yoffie, David B. "Note on the PC Network Software Industry--1990." Harvard Business School Background Note 792-022, September 1991. (Revised May 1994.)
- September 1999 (Revised November 2002)
- Background Note
Indian Software Industry in 2002, The
The Indian software industry, growing at more than 50% per annum and largely dependent on exports of services and products, is one of the few industries in that country considered to be globally competitive. This note allows a discussion of the uses and limits of... View Details
Keywords: Geographic Location; Competition; Applications and Software; Globalization; Information Technology Industry; India
Ghemawat, Pankaj. "Indian Software Industry in 2002, The." Harvard Business School Background Note 700-036, September 1999. (Revised November 2002.)
- September 2023
- Technical Note
Free and Open Source Software and Hardware
By: Frank Nagle
This technical note surveys the concepts of free and open source software and hardware. It introduces the concepts in general, providing a brief history of their development and numerous examples of how companies employ them in practice. Further, it identifies various... View Details
Keywords: Corporate Strategy; Collaborative Innovation and Invention; Technological Innovation; Nonprofit Organizations; Competitive Strategy; Patents; Information Technology; Business Model; Open Source Distribution; Applications and Software; Information Technology Industry; Technology Industry
Nagle, Frank. "Free and Open Source Software and Hardware." Harvard Business School Technical Note 724-380, September 2023.
- May 1986
- Case
Harrington Corp., Software Case
Mullins, David W., Jr. "Harrington Corp., Software Case." Harvard Business School Case 286-097, May 1986.
- May 1986
- Case
Example Industries, Software Case
Gammill, James F., Jr. "Example Industries, Software Case." Harvard Business School Case 286-086, May 1986.
- November 1999 (Revised December 1999)
- Case
Massachusetts Software Council, The
By: Rosabeth M. Kanter and Stephanie M. Lowell
Kanter, Rosabeth M., and Stephanie M. Lowell. "Massachusetts Software Council, The." Harvard Business School Case 300-021, November 1999. (Revised December 1999.)
- March 2007
- Supplement
Ricardo Software - Video
McAfee, Andrew P. "Ricardo Software - Video." Harvard Business School Video Supplement 607-710, March 2007.
- April 2001 (Revised July 2001)
- Case
Verge Software (B) XMarkstheSpot
By: Dorothy A. Leonard and Elizabeth Kind
Keywords: Software
Leonard, Dorothy A., and Elizabeth Kind. "Verge Software (B) XMarkstheSpot." Harvard Business School Case 601-066, April 2001. (Revised July 2001.)
- November 1984 (Revised May 1986)
- Case
Schneider Corp., Software Case
Merchant, Kenneth A. "Schneider Corp., Software Case." Harvard Business School Case 185-028, November 1984. (Revised May 1986.)
- October 1991 (Revised August 1992)
- Case
Software Business Practices Council
By: Lynn S. Paine
Keywords: Software
Paine, Lynn S. "Software Business Practices Council." Harvard Business School Case 392-027, October 1991. (Revised August 1992.)