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  • All HBS Web  (2,290)
    • People  (4)
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    • Multimedia  (16)
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    regulating — and competing with — decentralized software platforms

    New platforms reinvent traditional markets as varied as transport, short-term accomodations, and media.  (Consider Uber, Airbnb, and YouTube.)  With new business models come new questions of regulation which Edelman and coauthor Damien Geradin assess in View Details
    • June 2004 (Revised September 2006)
    • Case

    Business Intelligence Software at SYSCO

    The large food service company SYSCO has decided to purchase business intelligence (BI) software, a technology intended to provide superior monitoring and analysis capabilities. Twila Day, assistant vice president of technology and applications, is in charge of the BI... View Details
    Keywords: Change Management; Information Technology; Applications and Software; Decision Making; Management Systems; Distribution Industry; Food and Beverage Industry
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    McAfee, Andrew P., and Alison Berkley Wagonfeld. "Business Intelligence Software at SYSCO." Harvard Business School Case 604-080, June 2004. (Revised September 2006.)
    • June 2024
    • Case

    Arete Research on Unity Software

    By: Joseph Pacelli and Tonia Labruyere
    Richard Kramer had founded Arete Research, an independent financial research provider, in 2000 after a successful career as a sell-side analyst at Goldman Sachs. He reflects on his team's coverage of Unity Software, a U.S.-based mobile games software company, that... View Details
    Keywords: Analysis; Initial Public Offering; Analytics and Data Science; Applications and Software; Mobile and Wireless Technology; Valuation; Value Creation; Mergers and Acquisitions; Business Model; Reports; Financial Services Industry; Video Game Industry; United Kingdom; United States
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    Pacelli, Joseph, and Tonia Labruyere. "Arete Research on Unity Software." Harvard Business School Case 124-086, June 2024.
    • May 2007
    • Teaching Note

    Software Associates (TN)

    By: Robert S. Kaplan
    Keywords: Applications and Software; Information Technology
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    Kaplan, Robert S. "Software Associates (TN)." Harvard Business School Teaching Note 107-088, May 2007.
    • May 2021
    • Supplement

    Distinct Software Dataset

    By: Das Narayandas
    Keywords: Artificial Intelligence; Marketing; AI and Machine Learning
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    Narayandas, Das. "Distinct Software Dataset." Harvard Business School Spreadsheet Supplement 521-722, May 2021.
    • April 2021
    • Case

    Transforming BlackBerry: From Smartphones to Software

    By: Ranjay Gulati and Nicole Tempest Keller
    On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the smartphone market, BlackBerry was best known for its tactile QWERTY keyboard, strong security, and a focus on business... View Details
    Keywords: Pivot; Managing Change; Turnaround; Smartphone; Change Management; Leading Change; Transformation; Organizational Change and Adaptation; Digital Platforms; Change; Information Infrastructure; Applications and Software; Competitive Strategy; Cybersecurity; Technology Industry; Transportation Industry; Canada
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    Gulati, Ranjay, and Nicole Tempest Keller. "Transforming BlackBerry: From Smartphones to Software." Harvard Business School Case 421-052, April 2021.
    • May 2007
    • Supplement

    Software Associates Courseware

    By: Robert S. Kaplan
    Keywords: Education; Applications and Software; Information Technology
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    Kaplan, Robert S. "Software Associates Courseware." Harvard Business School Spreadsheet Supplement 107-710, May 2007.
    • January 2010 (Revised May 2012)
    • Case

    TopCoder (A): Developing Software through Crowdsourcing

    By: Karim R. Lakhani, David A. Garvin and Eric Lonstein
    TopCoder's crowdsourcing-based business model, in which software is developed through online tournaments, is presented. The case highlights how TopCoder has created a unique two-sided innovation platform consisting of a global community of over 225,000 developers who... View Details
    Keywords: Business Model; Innovation and Invention; Two-Sided Platforms; Motivation and Incentives; Social and Collaborative Networks; Competition; Software; Technology Industry
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    Lakhani, Karim R., David A. Garvin, and Eric Lonstein. "TopCoder (A): Developing Software through Crowdsourcing." Harvard Business School Case 610-032, January 2010. (Revised May 2012.)
    • 11 Jan 2010
    • Research & Ideas

    Mixing Open Source and Proprietary Software Strategies

    Adopting a new business model can be a strategic, game-changing play in any industry. But knowing when and how to try something new can be tricky, particularly in the constantly evolving software industry. The open source (OS) movement is... View Details
    Keywords: by Julia Hanna; Web Services
    • 2024
    • Working Paper

    The Value of Open Source Software

    By: Manuel Hoffmann, Frank Nagle and Yanuo Zhou
    The value of a non-pecuniary (free) product is inherently difficult to assess. A pervasive example is open source software (OSS), a global public good that plays a vital role in the economy and is foundational for most technology we use today. However, it is... View Details
    Keywords: Valuation; Open Source Distribution; Applications and Software
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    Hoffmann, Manuel, Frank Nagle, and Yanuo Zhou. "The Value of Open Source Software." Harvard Business School Working Paper, No. 24-038, January 2024.
    • September 2023
    • Technical Note

    Free and Open Source Software and Hardware

    By: Frank Nagle
    This technical note surveys the concepts of free and open source software and hardware. It introduces the concepts in general, providing a brief history of their development and numerous examples of how companies employ them in practice. Further, it identifies various... View Details
    Keywords: Corporate Strategy; Collaborative Innovation and Invention; Technological Innovation; Nonprofit Organizations; Competitive Strategy; Patents; Information Technology; Business Model; Open Source Distribution; Applications and Software; Information Technology Industry; Technology Industry
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    Nagle, Frank. "Free and Open Source Software and Hardware." Harvard Business School Technical Note 724-380, September 2023.
    • September 1991 (Revised May 1994)
    • Background Note

    Note on the PC Network Software Industry--1990

    By: David B. Yoffie
    Examines the economics, technology, customer segments, and competitors of the PC networking software industry. View Details
    Keywords: Customers; Economics; Competition; Applications and Software; Technology Adoption; Information Infrastructure
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    Yoffie, David B. "Note on the PC Network Software Industry--1990." Harvard Business School Background Note 792-022, September 1991. (Revised May 1994.)
    • September 1999 (Revised November 2002)
    • Background Note

    Indian Software Industry in 2002, The

    The Indian software industry, growing at more than 50% per annum and largely dependent on exports of services and products, is one of the few industries in that country considered to be globally competitive. This note allows a discussion of the uses and limits of... View Details
    Keywords: Geographic Location; Competition; Applications and Software; Globalization; Information Technology Industry; India
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    Ghemawat, Pankaj. "Indian Software Industry in 2002, The." Harvard Business School Background Note 700-036, September 1999. (Revised November 2002.)
    • November – December 2011
    • Article

    Competitive Strategy for Open Source Software

    By: Vineet Kumar, Brett Gordon and Kannan Srinivasan
    Commercial open source software (COSS) products-privately developed software based on publicly available source code-represent a rapidly growing, multibillion-dollar market. A unique aspect of competition in the COSS market is that many open source licenses require... View Details
    Keywords: Applications and Software; Competitive Strategy; Product Development; Growth and Development; Markets; Motivation and Incentives; Quality; Policy; Perspective; Profit; Open Source Distribution; Emerging Markets
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    Kumar, Vineet, Brett Gordon, and Kannan Srinivasan. "Competitive Strategy for Open Source Software." Marketing Science 30, no. 6 (November–December 2011): 1066–1078.
    • March 2007
    • Supplement

    Ricardo Software - Video

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    McAfee, Andrew P. "Ricardo Software - Video." Harvard Business School Video Supplement 607-710, March 2007.
    • April 2001 (Revised July 2001)
    • Case

    Verge Software (B) XMarkstheSpot

    By: Dorothy A. Leonard and Elizabeth Kind
    Keywords: Software
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    Leonard, Dorothy A., and Elizabeth Kind. "Verge Software (B) XMarkstheSpot." Harvard Business School Case 601-066, April 2001. (Revised July 2001.)
    • November 1984 (Revised May 1986)
    • Case

    Schneider Corp., Software Case

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    Merchant, Kenneth A. "Schneider Corp., Software Case." Harvard Business School Case 185-028, November 1984. (Revised May 1986.)
    • October 1991 (Revised August 1992)
    • Case

    Software Business Practices Council

    By: Lynn S. Paine
    Keywords: Software
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    Paine, Lynn S. "Software Business Practices Council." Harvard Business School Case 392-027, October 1991. (Revised August 1992.)
    • May 1986
    • Case

    Harrington Corp., Software Case

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    Mullins, David W., Jr. "Harrington Corp., Software Case." Harvard Business School Case 286-097, May 1986.
    • May 1986
    • Case

    Example Industries, Software Case

    Citation
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    Gammill, James F., Jr. "Example Industries, Software Case." Harvard Business School Case 286-086, May 1986.
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