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Publications

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  • All HBS Web  (544)
    • News  (78)
    • Research  (386)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (62)

Show Results For

  • All HBS Web  (544)
    • News  (78)
    • Research  (386)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (62)
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  • 24 May 2017
  • News

Angie Hicks, MBA 2000

relocating to Columbus, Ohio, where he had recently moved. Inspired by the difficulty he was having finding workers to renovate his house, he had a business idea that he wanted her to pursue. It was a referral agency for homeowners... View Details
Keywords: Susan Young
  • 01 Feb 2000
  • News

Jerry Shafir: A Simmering Success Story

the six-foot six-inch former Yale basketball player is conducting a whirlwind tour of the facility that houses Kettle Cuisine, Inc., the soup-making company Shafir has painstakingly nurtured since cofounding it in the mid-1980s. With View Details
Keywords: Deborah Blagg
  • 14 Dec 2015
  • News

A Leader’s Call to Action

management role at the Wisconsin Public Service Corporation that included a team of 42 union and administrative workers spanning four counties. At 34, she was assigned line responsibility for electric line crews and gas technicians. “I... View Details
Keywords: Margie Kelley
  • 16 Nov 2011
  • News

Are Humans Cost-Effective?

what used to be called “automation,” the concept and term made famous by the visionary John Diebold (MBA ’51) when computers were virtually unknown. Today, in an increasingly knowledge-driven economy, the ability of the Watsons of the world to render View Details
Keywords: Garry Emmons
  • 22 Feb 2022
  • News

Vision: Learning Curve

math. They also had parents with the resources and knowledge to keep them academically engaged. Now the brother-and-sister team is trying to extend those same advantages to all Indian children through Rocket Learning, the edtech nonprofit... View Details
Keywords: Alexander Gelfand; education; entrepreneurship; startup; India; Educational Services
  • 01 Jun 2024
  • News

The Exchange: Chance Encounters

to the office, when, and why. Based on my own research, especially in knowledge work, I’m not surprised that organizations are realizing they need workers to be physically present, in person, at least... View Details
Keywords: Jen McFarland Flint
  • 30 Jun 2019
  • News

Alumni in France honor self-made entrepreneurs; Shih talks trade in Buffalo

enthusiastically showed him the parts and assemblies they are building for various aircraft and space vehicles, as well as industrial process controls. His interest and knowledge impressed everyone,” Sherrill adds. Shih says he jumped at... View Details
Keywords: Margie Kelley
  • 26 Nov 2019
  • News

Fintech, Small Business & the American Dream

of 2009 alone, Mills points out that 1.8 million small business jobs were lost. Heavily dependent on credit, small businesses were unable to access capital markets as banks reeled from the crisis and lending froze. With half of the View Details
Keywords: fintech; Artificial intelligence; Small business
  • 01 Jun 2002
  • News

Up to the Challenge: Lori Schock - Listen and Learn

manufacturing workers on a computer system used for data reconciliation. The assignment proved challenging. “I was a total outsider running a class designed to change the work patterns of an experienced manufacturing team,” she grimaces.... View Details
Keywords: Kathleen Brill
  • 01 Jun 2003
  • News

Books

turn, moving ideas on new paths to market and perhaps even publishing research to enhance industry knowledge will provide new and important ways for companies to realize the value of their discoveries. — Laura Singleton (MBA ’88) Artful... View Details
Keywords: Deborah Blagg; Laura Singleton; Donald; Sull; Henry; Chesbrough; Rob; Austin; Leslie; Perlow; Publishing Industries (except Internet); Information
  • 01 Jun 2022
  • News

Blissful Thinking

feeling, so therefore it’s worthy of study. The second thing is figuring out that, when you study it, you get better at it. This is not of theoretical interest; the more you know, the happier you can get. When it turns out there is View Details
Keywords: Dan Morrell; illustration by Dan Winters
  • 25 Aug 2022
  • News

Harnessing the Tools of the Digital Age

Design Institute address these trends? KL: Our aspiration is to help invent the future of capitalism. Let’s figure out how companies can operate ethically with digital technologies and how we can get all of our workers trained up... View Details
Keywords: April White
  • 01 Jun 2006
  • News

India Arrives

In addition to its growth in manufacturing, India began grabbing headlines in the United States a few years ago for its sudden surge as a center of offshore IT work and business process outsourcing (BPO), industries unto themselves that have reshaped companies and... View Details
Keywords: Julia Hanna
  • 01 Sep 2012
  • News

What’s the Big Idea?

are derived from a study of 238 knowledge workers in seven companies across three industries. For an average of about four months, participants were asked to complete a confidential daily diary form asking... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Corporate Services; Colleges, Universities, and Professional Schools; Educational Services; Management
  • 15 Dec 2015
  • News

The Year in Ideas 2015

everything from cleaning to prescription pickup. But one of the biggest innovations was behind the scenes: Beck and Sapone eschewed the independent contract workers driving the on-demand economy in favor of hiring employees—full-time... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 01 Mar 2011
  • News

Making Their Way

explains. “Rather than abandon U.S. manufacturing, my thinking was that once we had established a capability in China, we could then reinvest back in the United States and reinvent ourselves as a global player.” Working with a Chinese OPM classmate whose expertise and... View Details
Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 01 Dec 2020
  • News

New Releases: Alumni and Faculty Books

opportunity. A Blessing also includes the results of Bonita C. Stewart’s and Jacqueline Adams’ proprietary Women of Color in Business: Cross Generational Survey, which examines the views of 4,005 female knowledge View Details
Keywords: Margie Kelley
  • 01 Dec 2010
  • News

How to Survive Past Start-up

to me in our first meeting. “There are skills, attitudes, and a fundamental base of knowledge that education and experience can provide,” he said. “You won’t turn me into a world-class athlete by sending me out to practice with a coach,... View Details
Keywords: Bill Murphy Jr.; News, Library, Internet, and Other Services; Information; Health and Personal Care Stores; Retail Trade
  • 01 Dec 2008
  • News

Alumni Books

Fortune magazine estimates that 75 percent of all strategies and projects fail; this book offers a proven system to ensure being among the 25 percent that succeed. It provides interactive analytical tools and a step-by-step process to help View Details
Keywords: Securities, Commodities, and Other Financial Investments; Finance; Food Services and Drinking Places; Hospitality; Transportation Equipment Manufacturing; Manufacturing
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

Reports" section of HBS Working Knowledge at www.workingknowledge.hbs.edu. Technology and Tradition at Cyberposium If attendance at the 2002 Cyberposium is any indication, student interest in the high-tech sector remains intense despite... View Details
Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services
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