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- All HBS Web (156)
- Faculty Publications (13)
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- 27 Sep 2017
- Research & Ideas
What Happens When Ordinary People Get Creative?
over the next decade or so, where more and more things that are considered creative breakthroughs will be made by people whose names are never going to be known as famous individuals,” says Amabile, a Baker Foundation Professor and the... View Details
Keywords: by Carmen Nobel
- 31 Oct 2016
- Research & Ideas
Quantitative Easing Didn’t Ease the Housing Crisis for the Neediest
Another tool to stimulate a distressed economy has made its way into the playbooks of central banks across the world. With quantitative easing, known as QE for short, a central bank makes it easier to borrow money by buying long-term... View Details
Keywords: by Carmen Nobel
- 16 Aug 2017
- Research & Ideas
Researchers Use Google Street View to See the Future of Cities
extra boost in development. A new tool by Harvard and MIT researchers promises to do just that, with the help of machine learning and the biggest library of urban images on the Internet: Google Street View. View Details
- 06 Oct 2003
- Research & Ideas
The Growth of the Social Enterprise
same 501(c) (3) as the central organization. Branches are managed and controlled by the central organization, with local staff operating the branch but reporting directly to the central office. Local branches may have their own advisory... View Details
Keywords: by Carla Tishler
- 26 Jun 2000
- Research & Ideas
Three Countries, Three Choices in Post-Soviet Eurasia
theoretical frameworks of international political economy (IPE) to date have not adequately recognized nationalism's real sway. (See sidebar, "Dueling Theories of IPE.") By analyzing the effects of nationalism on the three... View Details
Keywords: by Martha Lagace
- 2017
- Working Paper
Discretionary Task Ordering: Queue Management in Radiological Services
By: Maria Ibanez, Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Work scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks... View Details
Keywords: Discretion; Scheduling; Queue; Healthcare; Learning; Experience; Decentralization; Delegation; Behavioral Operations; Operations; Service Operations; Service Delivery; Performance; Performance Effectiveness; Performance Efficiency; Performance Improvement; Performance Productivity; Decisions; Time Management; Cost vs Benefits; Health Industry
Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats. "Discretionary Task Ordering: Queue Management in Radiological Services." Harvard Business School Working Paper, No. 16-051, October 2015. (Revised March 2017.)
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
competitive by integrating activities and coordinating resources across national borders. At the same time, they also need to be sensitive and responsive to national differences in consumer tastes and government requirements, for example.... View Details
Keywords: by Cynthia Churchwell
- 25 Jan 2000
- Research & Ideas
Strategic Alliances
alliances is that "greater interaction will result in productive two-way learning: corporations can be enriched by finding out how nonprofits mobilize and motivate personnel, while nonprofits can learn more about marketing and financial... View Details
Keywords: by Nancy O. Perry
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
By the end of his early career, Williams had won additional supporters within the company, including Barrett's boss and several white peers who, when they were promoted to management before Williams, vouched for him with their colleagues... View Details
Keywords: by David A. Thomas
- 30 Jun 2021
- In Practice
The Harvard Business School Faculty Summer Reader 2021
a Terrorist, a deeply powerful memoir by Patrisse Cullors, the founder of the Black Lives Matter movement. Cullors shares her incredible journey from childhood to adulthood as a Black queer woman in LA. It is an emotional, yet insightful... View Details
Keywords: by Kathryn Haviland
- October 2006 (Revised August 2023)
- Background Note
Note on Student Outcomes in U.S. Public Education
By: Stacey M. Childress, Stig Leschly and John J-H Kim
Surveys educational outcomes among public school students in the United States. Educational outcomes are categorized as achievement outcomes (measured primarily by students' performance on standardized test results) and attainment outcomes (measured primarily by... View Details
Keywords: Demographics; Education; Outcome or Result; Public Administration Industry; Education Industry; United States
Childress, Stacey M., Stig Leschly, and John J-H Kim. "Note on Student Outcomes in U.S. Public Education." Harvard Business School Background Note 307-068, October 2006. (Revised August 2023.)
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
capitalists to fund big bets on technology, research universities that mint PhDs, and a clear legal framework that protects intellectual property. In stark contrast, companies in developing countries lack these advantages. But does this... View Details
- September 2018
- Article
Discretionary Task Ordering: Queue Management in Radiological Services
By: Maria Ibanez, Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
Work-scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks... View Details
Keywords: Discretion; Scheduling; Queue; Healthcare; Learning; Experience; Decentralization; Operations; Service Operations; Service Delivery; Performance; Performance Effectiveness; Performance Efficiency; Performance Improvement; Performance Productivity; Decisions; Time Management; Cost vs Benefits; Health Industry
Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats. "Discretionary Task Ordering: Queue Management in Radiological Services." Management Science 64, no. 9 (September 2018): 4389–4407. (Working paper available here. Winner of the 2017 Best Paper Competition of the POMS College of Healthcare Operations Management. Featured in Forbes, Quartz, and Inc.)
- 24 Nov 2014
- Research & Ideas
Corrupting Silence: Companies Must Speak Up Against Bribes
the cost of investment in developing countries by at least 20 percent. And yet, companies are mostly silent on the subject. "The thing that struck me is how little information there is on corruption because no one wants to talk about it,"... View Details
Keywords: by Michael Blanding
- 19 May 2021
- Op-Ed
Why America Needs a Better Bridge Between School and Career
change among training organizations, our research team at Harvard’s interdisciplinary Project on Workforce analyzed 316 applications to the Postsecondary Innovation for Equity initiative. The grant competition, launched by venture... View Details
Keywords: by Joseph B. Fuller and Rachel Lipson
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
When cybersecurity firm CrowdStrike distributed a faulty software update in July, it impacted a staggering 8.5 million devices. The crisis rippled through commercial airline operations, package delivery logistics, ecommerce, and health care, to name a few. This... View Details
Keywords: by Hise Gibson and Anita Lynch
- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
rate—a stark reminder of the perils of owning intellectual property in China at that time. Turning to the Internet itself, and particularly to content-sharing sites, the matter of ownership is challenged in a different way. Content... View Details
Keywords: by Jim Heskett
- May–June 2011
- Article
The Uninvited Brand
By: Susan Fournier and Jill Avery
Brands rushed into social media, viewing social networks, video sharing, online communities, and microblogging sites as the panacea to diminishing returns for traditional brand building routes. But, as more branding activity moves to the web, marketers are confronted... View Details
Keywords: Marketing; Brands; Brand Building; Brand Management; Digital Marketing; Advertising Campaigns; Brands and Branding; Marketing Communications; Marketing Strategy; Internet and the Web; Social Media; Advertising Industry; Consumer Products Industry
Fournier, Susan, and Jill Avery. "The Uninvited Brand." Business Horizons 54, no. 3 (May–June 2011): 193–207.
- 02 Jan 2001
- Research & Ideas
Can Japan Compete? [Part One]
considered exemplary policies and practices by government. By looking more closely, however, Porter, Takeuchi, and Sakakibara also began to discover what they call "another Japan." While the... View Details
Keywords: by Martha Lagace & Hilah Geer
- September 2024
- Article
Political Elite Cues and Attitude Formation in Post-Conflict Contexts
By: Natalia Garbiras-Díaz, Miguel Garcia-Sanchez and Aila M. Matanock
Civil conflicts typically end with negotiated settlements, but many settlements fail, often during the implementation stage when average citizens have increasing influence. Citizens sometimes evaluate peace agreements by voting on referendums or the negotiating... View Details
Keywords: Civil Unrest; Peace Process; Political Leadership; Peace; Politics; Policy Change; Policy; Government and Politics; Government Administration; Governance; Political Elections; Civil Society or Community; Negotiation; Negotiation Participants; Public Relations Industry; Colombia; Latin America; South America
Garbiras-Díaz, Natalia, Miguel Garcia-Sanchez, and Aila M. Matanock. "Political Elite Cues and Attitude Formation in Post-Conflict Contexts." Journal of Peace Research 61, no. 5 (September 2024): 874–890.