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  • May 22, 2023
  • Other Article

How to Manage Workforce Risk Amid Old Challenges, New Disruptions

By: Joseph B. Fuller, Michael Griffiths, Reem Janho, Michael Stephan, Carey Oven and Keri Calagna
C-suites and boards have an opportunity to improve management and expand governance of their workforce to mitigate related risks more effectively. View Details
Keywords: Employees; Risk and Uncertainty
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  • 21 Apr 2022
  • News

The Amazonification of the American Workforce

  • March 2025
  • Article

Differentiating on Diversity: How Disclosing Workforce Diversity Influences Consumer Choice

By: Maya Balakrishnan, Jimin Nam and Ryan W. Buell
Companies are facing increased pressure to “walk the talk” on diversity, equity, and inclusion (DEI) in their operations. One specific call-to-action from stakeholders is the public disclosure of EEO-1s. Companies with 100+ employees are federally mandated to annually... View Details
Keywords: Consumer Behavior; Corporate Disclosure; Diversity; Employees; Perception
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  • 15 Sep 2021
  • News

Answer to U.S. Labor Shortage? ‘Hidden’ Workforce

  • April 2002
  • Case

Contingent Workforce Planning at Motorola, Inc.

Details the rationale for and design of a unique organizational response by Motorola to the challenges of contingent staffing at its semiconductor facility in Austin, Texas. The new outsourcing strategy is built on principles of supply chain management and business... View Details
Keywords: Selection and Staffing; Semiconductor Industry; Texas
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  • 26 May 2022
  • Podcast

Wholesale upskilling - Walmart’s workforce value proposition

Businesses are getting strategic about skills building, focusing on what they and their employees need to reach their respective goals. As the largest private employer in the U.S., Walmart is looking to influence the direction of education and training, from basic... View Details
  • May 2019
  • Teaching Note

Walmart's Workforce of the Future

By: William R. Kerr and Jordan Bach-Lombardo
Teaching Note for HBS No. 819-042. It provides a detailed lesson plan for the case study discussion, including assignment questions and sample board and slide plans. View Details
Keywords: Walmart; Omnichannel; Strategy; Transformation
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  • 10 May 2022
  • News

Remote Work Desire Changing Workforce

  • 25 Sep 2017
  • News

Solving Nigeria’s Skilled Workforce Challenge

Misan Rewane (MBA 2013) had an ambitious goal in cofounding WAVE Academy, an innovative vocational education program that connects its graduates with entry-level jobs within six to eight weeks of completing the program. “We are trying to rewire the entire education and... View Details
  • 13 Apr 2017
  • News

Solving Nigeria’s Skilled Workforce Challenge

Photos by Kunle Ogunfuyi Even a college degree couldn’t help Temi Abiola, who grew up in Nigeria, land a job. Though he speaks fluent English, he lacked the problem-solving and customer relations skills required for his dream job in the hospitality industry. Abiola’s... View Details
Keywords: Jill Radsken
  • November–December 2020
  • Article

Rethinking the On-Demand Workforce

By: Joseph B. Fuller, Manjari Raman, Allison Bailey and Nithya Vaduganathan
As companies struggle with chronic skills shortages and changing labor demographics, a new generation of talent platforms, offering on-demand access to highly trained workers, has begun to help. These platforms include marketplaces for premium expertise (such as Toptal... View Details
Keywords: Talent Acquisition; Platforms; Skilled Labor Recruitment; Gig Economy; Talent and Talent Management; Selection and Staffing; Internet and the Web; Strategy; Digital Platforms
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  • 03 Jun 2022
  • News

Managing a Polarized Workforce

  • 22 May 2025
  • News

Agentic AI Is Already Changing the Workforce

  • 10 May 2023
  • Video

Rebuilding Industry and Infrastructure: The Need for a New Climate Workforce

  • October 1996 (Revised January 1997)
  • Case

MacTemps: Building Commitment in the Interim Workforce

MacTemps is a provider of temporary workers skilled in computer graphics and database management. Unlike many temporary agencies that treat temps as a commodity, MacTemps has attempted to build relationships with temps through offering benefits and training. This case... View Details
Keywords: Selection and Staffing; Organizational Design; Personal Development and Career; Information Technology Industry; Employment Industry
Related
  • 27 Apr 2022
  • Podcast

Building back a better supported federal workforce

Government work has gotten a bad rap of late, even as it’s arguably more essential than ever. Can a labor-friendly administration jump-start the modernization and rejuvenation of the federal workforce? Kiran Ahuja, Director of the U.S. Office of Personnel Management,... View Details
  • 22 May 2020
  • Podcast

How Catalant helps align workforce and work

Large firms aiming to innovate or achieve a degree of agility increasingly look for outside help. Catalant has placed itself at the crux of this dynamic by offering a project management software platform and staffing marketplace for harnessing the skills of internal... View Details
  • 19 Jan 2022
  • News

Untethering the Remote Workforce with 5G

  • 28 Sep 2022
  • News

SAP's Sabine Bendiek on workforce strategy

  • 06 May 2015
  • News

A strategy for reentering the workforce

Carol Fishman Cohen (MBA 1985) is CEO of iRelaunch, a career reentry firm, and a coauthor of Back on the Career Track. (Published May 2015) View Details