Publications

04 May 2017
HBS Seminar

Nicholas G. Hall, The Ohio State University

September 2024
Case

Open Door Legal: Universal Legal Access

By: Brian Trelstad, Taylor Greenthal and Sarah Mehta

This case is about Open Door Legal (ODL), a San Francisco-based civil legal aid nonprofit. CEO Adrian Tirtanadi founded the organization in 2012 with a mission to achieve universal access to legal representation for all city residents. By 2024, ODL had opened four... View Details

Keywords: Social Entrepreneurship; Law; Growth Management; Nonprofit Organizations; Civil Society or Community; Business Model; Expansion; Legal Services Industry; United States; California; Los Angeles; San Francisco

2008
Simulation

Pricing Simulation: Universal Car Rental

By: John T. Gourville

This web-based simulation presents an engaging context in which students develop their knowledge of pricing by managing a rental car operation (Universal) in Florida and improve regional performance by developing a pricing strategy. The simulation involves three... View Details

Keywords: Competition; Consumer Behavior; Price; Profit; Renting or Rental; Service Industry; Service Industry; Miami; Orlando; Tampa

26 Jan 2023
HBS Seminar

Song-Hee Kim, Seoul National University

17 Sep 2008
Working Paper Summaries

Secrets of the Academy: The Drivers of University Endowment Success

Keywords: by Josh Lerner, Antoinette Schoar & Jialan Wang; Education

December 2023 (Revised February 2024)
Case

Transforming Healthcare Delivery at Karolinska University Hospital

By: Susanna Gallani, Mary Witkowski, Elena Corsi and Nikolina Jonsson

The case study examines the journey toward value-based healthcare at Karolinska University Hospital. The hospital's ambitious shift to a patient-centered care delivery model, accompanied by the construction of a new facility, encountered challenges such as high costs,... View Details

Keywords: Change Management; Transformation; Transition; Business Organization; Communication Strategy; Information Infrastructure; Service Delivery; Organizational Change and Adaptation; Organizational Structure; Health Industry; Sweden; Europe

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

elective that looks at changes in the ways products and services -- both new and traditional -- will be bought and sold in the emerging universe of electronic commerce. Associate Professor Gary W. Loveman... View Details

Keywords: Susan Young

Web

Data Tips & Toolkits - Research Computing Services

Package Wordcloud R Package Web Scraping Please remember that before embarking on a web scraping project, you should check the university guidance on web scraping and the site’s robots.txt file and Terms of View Details

01 Jun 2004
News

Stevenson Accepts Key University Position

President Lawrence H. Summers, Provost Steven E. Hyman, and Vice President for Alumni Affairs and Development Donella M. Rapier (MBA ’92) on strategic planning for University fundraising, as well as its implementation. “Howard has played... View Details

Keywords: Educational Services; Educational Services

01 Apr 1999
News

Time to Vote in University Elections

Eversley, Jr., EdD '76, CAS '73; MA '70, University of Colorado; BS '68, University of Minnesota. Executive Officer/District Superintendent of Eastern Suffolk Board of Cooperative Educational View Details

August 2001
Teaching Note

University Technology Ventures: October 2000 TN

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

Teaching Note for (9-201-043). View Details

Keywords: Financial Services Industry

Web

Wall of Recognition of Service to Country | About

more broadly, the role of service to country in our lives. The timeless quote from former US president John Adams (Harvard University AB 1755, AM 1758) reads, “Our obligations to our country never cease but... View Details

April 2005
Case

The University of Chicago Investment Office: Investing in Timber

In 2005, the University of Chicago Investment office was deciding how much capital to allocate toward timber investing. Explores the challenges associated with optimal portfolio construction when one of the invested assets is illiquid with limited historical price... View Details

Keywords: Investment Portfolio; Decision Choices and Conditions; Financial Services Industry; Financial Services Industry