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  • All HBS Web  (5,616)
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  • December 2016 (Revised May 2018)
  • Module Note

Strategy Execution Module 15: Using the Levers of Control to Implement Strategy

By: Robert Simons
This module reading pulls together key concepts and techniques from the Strategy Execution series into an integrated model—the levers of control. The four levers are: (1) belief systems, (2) boundary systems, (3) diagnostic control systems, and (4) interactive control... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Levers Of Control; Balancing Innovation And Control; Managing Growing Businesses; Turn Around Management; Human Behavior; Organizational Life Cycle; Strategy; Management Systems; Performance; Measurement and Metrics; Management Analysis, Tools, and Techniques; Behavior
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Simons, Robert. "Strategy Execution Module 15: Using the Levers of Control to Implement Strategy." Harvard Business School Module Note 117-115, December 2016. (Revised May 2018.)
  • 12 May 2010
  • News

Understanding Women's Values Around Money

Keywords: Finance
  • 25 Feb 2020
  • News

Turning Point: Network Effects

together people from the private, nonprofit, and public sectors to open up the dialogue around mental illness and help build awareness of the five indicators of emotional suffering: change in personality, agitation, withdrawal, decline in... View Details
Keywords: Bruce Shuttleworth (MBA 1997)
  • 01 Dec 2019
  • News

Turning Point: Living History

focus on building a better future in a newly independent country. There was also a great deal of trauma around the violence that people had witnessed and didn’t want to revisit. My father didn’t even know what his mother and her sister... View Details
Keywords: museums; India; nonprofits; career paths; leadership; Museums, Historical Sites, and Similar Institutions; Arts, Entertainment
  • 2025
  • Working Paper

Managing Remote Work Quality: Evidence from Auditing Management Systems Standards

By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
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Palmarozzo, Ashley, Michael W. Toffel, and Melissa Ouellet. "Managing Remote Work Quality: Evidence from Auditing Management Systems Standards." Harvard Business School Working Paper, No. 24-002, July 2023. (Revised February 2025.)
  • Article

Turning Waste into By-Product

By: Deishin Lee
This paper studies how a firm can create and capture value by converting a waste stream into a useful and saleable by-product (i.e., implementing by-product synergy [BPS]). We show that BPS creates an operational synergy between two products that are jointly produced.... View Details
Keywords: Value Creation; Innovation and Invention; Cost Management; Opportunities; Market Participation; Framework; Profit; Competition; Wastes and Waste Processing; Product; Business Processes
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Lee, Deishin. "Turning Waste into By-Product." Manufacturing & Service Operations Management 13, no. 1 (Winter 2011).
  • March 1992 (Revised March 1996)
  • Background Note

Turning Data into Dollars: Information Technology Puts Power in Your Order Management Cycle

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Sviokla, John J. "Turning Data into Dollars: Information Technology Puts Power in Your Order Management Cycle." Harvard Business School Background Note 192-110, March 1992. (Revised March 1996.)
  • December 1998
  • Case

Pioneer Hi-Bred: Turning Seeds Into Factories

By: F. Warren McFarlan and Melissa Dailey
The agricultural sector is among the preeminent information technology users in our economy," exclaimed an August 1998 Forbes ASAP survey of the U.S. economy's best and worst users of information technology (IT). The survey designated Pioneer Hi-Bred International,... View Details
Keywords: Agribusiness; Multinational Firms and Management; Information Management; Infrastructure; Business Strategy; Information Technology; Agriculture and Agribusiness Industry; Iowa
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McFarlan, F. Warren, and Melissa Dailey. "Pioneer Hi-Bred: Turning Seeds Into Factories." Harvard Business School Case 399-095, December 1998.
  • Teaching Interest

The Entrepreneurial Manager

By: Martin A. Sinozich

This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

The course teaches... View Details

Keywords: Entrepreneur; Entrepreneurial Management; Entrepreneurial Financing; Entrepreneurship; Entrepreneurial Mindset; Entrepreneurial Journey
  • July 2013
  • Teaching Note

Google's Project Oxygen: Do Managers Matter?

By: David A. Garvin
Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year research project that ultimately led to a comprehensive program, built around eight key management attributes,... View Details
Keywords: Organizational Behavior; Business Policy; General Management; Human Resource Management; Management; Leadership; Human Resources
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Garvin, David A. "Google's Project Oxygen: Do Managers Matter?" Harvard Business School Teaching Note 314-016, July 2013.
  • 13 Feb 2006
  • Research & Ideas

Turning High Potential into Real Reward

Lassiter: The answer is usually by recruiting the right people and partners around the core idea. Turning high-potential ventures into high-performance ventures is always an elegant combination of know what,... View Details
Keywords: Re: Joseph B. Lassiter; Consumer Products
  • 01 Jun 2024
  • News

Turning Point: On the Line

the larger entertainment landscape remains unsettled. The next contract negotiation comes in 2026, and nobody wants another strike. I’ve been blessed to live the creative life I’d dreamt about and make a career out of it. So if necessary—and if parking View Details
Keywords: labor strike; television; media; unions
  • September 2016 (Revised February 2017)
  • Case

Angie's List: Ratings Pioneer Turns 20

By: Robert J. Dolan and Ayelet Israeli
In 1995, before people “googled” or “yelped,” Angela Hicks (HBS, 2000) was establishing her Angie’s List as a pioneer in the accumulation and dissemination of consumer rating information. Hicks focused on the home repair and maintenance market and, as she put it,... View Details
Keywords: Pricing; Pricing Strategy; Services; Product Line Management; Growth; Conjoint Analysis; Market Research; Freemium; Growth Strategy; Two Sided Markets; Ecommerce; Platform; Platform Business; Platform Businesses; Platform Strategy; Platforms; Platforms And Ecosystems; Business Model; Internet and the Web; Business Growth and Maturation; Growth and Development Strategy; Price; Strategy; Digital Platforms; E-commerce; Service Industry; United States
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Dolan, Robert J., and Ayelet Israeli. "Angie's List: Ratings Pioneer Turns 20." Harvard Business School Case 517-016, September 2016. (Revised February 2017.)
  • 23 Jul 2013
  • News

Building Great Schools around Great Teachers

Tony Klemmer Photo courtesy of NAATE Plans for a second career took an abrupt turn in just one day for Tony Klemmer (MBA 1983) when, after a quarter century of successful startup launches, he left the business world to pursue personal... View Details
Keywords: Linda Kush; Elementary and Secondary Schools; Educational Services
  • January 8, 2025
  • Article

Why Retailers Are Turning to Third-Party Marketplaces

By: Antonio Moreno
Some traditional retailers—including Walmart, Target, and Best Buy—are adopting third-party marketplaces, which connect customers with external sellers and thereby offer customers a much broader selection. Many other traditional retailers are considering whether to... View Details
Keywords: Marketplace Matching; Distribution Channels; Customer Focus and Relationships; Cost vs Benefits; Retail Industry
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Moreno, Antonio. "Why Retailers Are Turning to Third-Party Marketplaces." Harvard Business Review Digital Articles (January 8, 2025).
  • 22 Sep 2015
  • News

Turning Troubled Schools into High-Achievers

Through UP Education Network, founder Scott Given (MBA 2010) is helping to turn around chronically underperforming Massachusetts schools by making and managing significant... View Details
  • 30 Jun 2008
  • News

Ever wonder why managers don't think deeply? It turns out, it's not their fault

  • 26 Sep 2014
  • News

Has Capitalism Reached A Turning Point?

  • 19 Jun 2014
  • News

Turning "Black Gold" to Green

two oil fields, have contracts to manage as much CO2 as is produced by a small city, and we have the financial backing to finish the job," Dawe says. "That's about as tangible as it gets." Dawe is the president and cofounder of Berkeley,... View Details
Keywords: Ralph Ranalli; Oil and Gas Extraction; Mining
  • 18 Jul 2023
  • News

Tension Is Rising Around Remote Work

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