Training - Publications - Faculty & Research

03 Apr 2019
Working Paper Summaries

Learning or Playing? The Effect of Gamified Training on Performance

Keywords: by Ryan W. Buell, Wei Cai, and Tatiana Sandino

14 Aug 2018
News

Mindless Tasks Can Train Your Mind

23 Oct 2019
News

Training Principals to Build Great Schools

Picture two schools with the same demographics—rural middle schools, for example, that serve equally high-need populations. Both use the same state-mandated curriculum taught by certified teachers. Why is one school thriving while the other is struggling? “The... View Details

Keywords: University Collaborations

24 Apr 2014
News

Training managers in the developing world

Through the Southern African Development Community Business School Network he established with the University of Botswana and the University of Pretoria, Richard America (MBA 1965) is on a mission to help train first-rate managers in the... View Details

18 Aug 2020
Podcast

Google expands college-alternative tech skills training

The coronavirus pandemic has highlighted the shortage of workers with up-to-date digital skills. Tech titans like Amazon, Google, and Microsoft have responded with training and certification programs of their own. In July, Google added certificates in data analytics,... View Details

Article

Your Sales Training Is Probably Lackluster. Here's How to Fix It

By: Frank V. Cespedes and Yuchun Lee

U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales... View Details

Keywords: Salesforce Management; Training

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February 1993 (Revised June 1993)
Case

Bidwell Training Center, Inc. and Manchester Craftsmen's Guild: Preparation in Pittsburgh

By: James L. Heskett and Roger H. Hallowell

Bill Strickland, executive director of both Bidwell Training Center and Manchester Craftsmen's Guild, has built a highly successful training organization to enable underprivileged minorities in Pittsburgh to escape the cycle of poverty. His success has led to questions... View Details

Keywords: Training; Non-Governmental Organizations; Leadership; Society; Competency and Skills; Pittsburgh

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October 2004
Case

Sales Force Training at Arrow Electronics (B)

By: Jason R. Barro, Brian J. Hall and Aaron Zimmerman

Supplements the (A) case. A rewritten version of an earlier supplement. View Details

Keywords: Human Resources; Compensation and Benefits; Recruitment; Retention; Selection and Staffing; Salesforce Management; Competition

Citation

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08 Sep 2016
News

Train your successor before you need one

17 Sep 2020
News

How Innovation Training Can Transform Your Organization

Web

Corporate Training Programs | HBS Online

Testimonials Why us Company Request Info Client Testimonials Intuit Play Intuit testimonial video Employees from Intuit share their experiences in taking an HBS Online course and the impact the course had on their strategic thinking throughout the organization. Athena... View Details

Article

Why Leadership Training Fails—and What to Do about It

By: Michael Beer, Magnus Finnström and Derek Schrader

U.S. corporations spend enormous amounts of money—some $456 billion globally in 2015 alone—on employee training and education, but they aren't getting a good return on their investment. People soon revert to old ways of doing things, and company performance doesn't... View Details

Keywords: Organizational Change and Adaptation; Leadership Development; Organizational Design; Employees; Business Processes; United States

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01 Mar 2019
News

Tools and Training for a “Wicked Problem”

with me are things that could happen to many people in Albuquerque, whether it was a medical emergency or a lost paycheck,” he said. “That’s why we’re stepping up to create a safety net that works. Thanks to the Harvard Bloomberg program, we have the tools and View Details

Keywords: homelessness

November 1982
Case

Conversion Training at New England Telephone (A)

By: D. Quinn Mills and E. Mary Lou Balbaky

Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England

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24 Apr 2014
News

Training great principals to lead great schools

At New Leaders, Benjamin Fenton (AB 1996, MBA 2000) directs strategy for the only national organization focused on developing exceptional school leaders for high-need district and charter schools. Between 2000 and 2013, the organization View Details