Publications

05 Oct 2017
Blog Post

Working as a Software Engineer in Industrial Technology

with a PhD after completing my masters at the London School of Economics. From London, I moved to New York and worked in consulting at Deloitte, and then to San Francisco to join a mid-market private equity firm, Kingfish Group. I’ve... View Details

Keywords: Technology

03 Jan 2017
News

Using Technology to Tailor Learning to Each Child

Heather Staker (MBA 2001) is president of Ready to Blend, a firm that works with K-12 teachers to combine educational technology solutions with classroom instruction to accelerate children’s ability to learn and achieve. In this... View Details

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

The public release of Large Language Models (LLMs) has sparked tremendous interest in how humans will use Artificial Intelligence (AI) to accomplish a variety of tasks. In our study conducted with Boston Consulting Group, a global management consulting firm, we examine... View Details

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Using Personal Devices for HBS Business | Information Technology

requirements beyond what is listed here , including tools which are approved or required. Please consult with your manager. Suggested Resources for Encryption Leveraging tools built into your operating system may be the simplest path... View Details

March 2025
Article

Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures

By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani

The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details

Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning

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Technology & Operations Management Awards & Honors - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2024 Ryan W. Buell : Received the 2024 HBS Student Association Faculty Teaching Award for exceptional contributions to... View Details

07 May 2024
News

Digital Data Design Institute at Harvard Announces AI-Focused Partnerships With JP Morgan Chase, Microsoft, and Boston Consulting Group

01 Oct 2001
What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

inhabited by academics and consultants ...personal advancement may be better served by being provocative than by being right." Others question the importance of the linkage between information View Details

Keywords: by James Heskett

13 Nov 2018
Blog Post

Leadership Fellow Henry Tsai: Working with City Leadership to Leverage Technology

access to a variety of qualified candidates, among whom Henry stood out. “He was absolutely my number one choice: he combined an amazing tech background with public sector experience.” Leading the way to innovation and public access As a View Details

Keywords: Technology; Technology

November 2017
Case

The Digital Factory – Siemens: Electronic Works Amberg

By: Rajiv Lal and Scott F. Johnson

The Electronic Works Amberg (EWA) was Siemens' most advanced factory. The plant built industrial automation equipment using state-of-the-art manufacturing techniques. Siemens was considering creating a consulting business for its manufacturing clients. Given the EWA's... View Details

Keywords: Siemens; Internet Of Things; Industrie 4.0; Manufacturing; Consulting; Digital Factory; Ewa; Amberg; Electronic Works Amberg; Information Technology; Mobile and Wireless Technology; Applications and Software; Internet and the Web; Production; Technology Industry; Technology Industry; Technology Industry; Germany

05 Dec 2018
Blog Post

Leadership Fellow Henry Tsai: Working With City Leadership To Leverage Technology

attract top talent.” Leadership Fellows enabled access to a variety of qualified candidates, among whom Henry stood out. “He was absolutely my number one choice: he combined an amazing tech background with public sector experience.” Leading the way to innovation and... View Details

01 Sep 2013
News

Who Are We?

he continues. "But I'll never make equity doing this. That's not the purpose. The purpose is to prove it's possible to create an economically, socially, and environmentally sustainable operation. I truly believe the best way to make a big difference is on a small... View Details

Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation

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Working with City Leadership to Leverage Technology | Social Enterprise | Harvard Business School

Working with City Leadership to Leverage Technology “In tech,” Henry Tsai (MBA 2017) says, “it’s ingrained in you to ask, ‘Where can I be impactful?’” After a summer internship serving in the San Francisco Mayor’s Office, Henry’s target... View Details

01 Mar 2023
News

The Latest Model

Prysm Group Cofounders Hurder (left) and Barrera: bringing an industry-agnostic approach to helping business leverage emerging technologies Prysm Group cofounders Hurder (left) and Barrera: bringing an industry-agnostic approach to... View Details

Keywords: Alexander Gelfand; blockchain; cryptocurrency; economic models; innovation; consulting; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

November 2017 (Revised July 2018)
Case

Royal Philips: Designing Toward Profound Change

By: Srikant M. Datar, Rajiv Lal and Caitlin N. Bowler

This case explores Royal Philips CEO Frans van Houten's bold use of design research to inform a critical strategic decision: Should Philips leave its storied lighting business behind in favor of complete focus on health technology and consumer lifestyle products?... View Details

Keywords: Design Research; Health Technology; Innovation; Design; Research; Decision Choices and Conditions; Strategy; Organizational Change and Adaptation; Transformation

November 2011
Case

Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

By: Michael Beer and Ingrid Vargas

In 2011, Celeritas is a leading data communications company in the crowded, highly competitive, and ever-evolving enterprise-network optimization market. Having experienced rapid growth since its founding in 2003, Celeritas has recently seen sales decline and has begun... View Details

Keywords: Technology; Morale; Conflict; Organizational Change; Team Building; Organizational Change and Adaptation; Information Technology; Leadership; Communication; Groups and Teams; Attitudes; Conflict and Resolution; Information Technology Industry; Information Technology Industry

01 Dec 2014
News

In My Humble Opinion: Vittorio Colao (MBA 1990)

As CEO of the London-based telecom Vodafone Group, Vittorio Colao (MBA 1990) has led a series of headline-grabbing acquisitions and divestitures, from the company’s $1.7 billion purchase of British multinational telecom Cable & Wireless to its sale of a $130 billion... View Details

Keywords: Julia Hanna; technology; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

May 2011
Case

Baria Planning Solutions, Inc.: Fixing the Sales Process

By: Steven C. Wheelwright and William Schmidt

Baria Planning Solutions (BPS) is a consulting firm that specializes in using spend analysis to help companies identify savings through reduced procurement costs and improved supplier performance. Management is concerned about the disappointing performance of the sales... View Details

Keywords: Quantitative Analysis; Technology; Operations Management; Product Lines; Manufacturing; Capacity Planning; Production Planning; Production; Management Practices and Processes; Service Operations; Supply Chain Management; Salesforce Management; Planning; Consulting Industry; North and Central America