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  • February 2014
  • Teaching Note

A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives

By: Boris Groysberg, Sarah L. Abbott and Robin Abrahams
This teaching note is an accompaniment to the case, A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives. The case reviews the talent management issues being discussed at Maersk Group, a global conglomerate with large shipping and oil & gas... View Details
Keywords: Retention; Human Capital; Human Resources; Organizational Change and Adaptation; Organizational Culture; Management Practices and Processes; Shipping Industry; Energy Industry; Denmark
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Groysberg, Boris, Sarah L. Abbott, and Robin Abrahams. "A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives." Harvard Business School Teaching Note 414-069, February 2014.
  • November 2008 (Revised March 2011)
  • Case

a-connect: In Search of Talent Partners (A)

By: Robert G. Eccles and Dilyana Karadzhova
a-connect was started in 2002 by three former McKinsey partners who wanted to develop an alternative business model consulting firm, which they have positioned as a high-end staffing company. The company has been very successful, growing to revenues of CHF 30 million... View Details
Keywords: Business Model; Decision Choices and Conditions; Initial Public Offering; Selection and Staffing; Growth and Development Strategy; Marketplace Matching; Expansion; Consulting Industry
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Eccles, Robert G., and Dilyana Karadzhova. "a-connect: In Search of Talent Partners (A)." Harvard Business School Case 409-036, November 2008. (Revised March 2011.)
  • June 2018
  • Case

Candor at Clever

By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and... View Details
Keywords: Performance Feedback; Talent Development And Retention; Talent Management; Feedback; Difficult Conversations; Radical Candor; Scaling Start-ups; Scaling And Growth; Developing Effective Managers; Effective Managers; First-time Managers; Kim Scott; Clever; Bay Area; Silicon Valley; Interpersonal Communication; Talent and Talent Management; Human Resources; Leadership Development; Management Practices and Processes; Management Skills; Management Style; Organizations; Organizational Culture; Performance Evaluation; Conflict and Resolution; Technology Industry; Education Industry; San Francisco; United States
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Bernstein, Ethan, and Om Lala. "Candor at Clever." Harvard Business School Case 418-087, June 2018.
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

business leaders need to step up their game to attract and retain the top talent they need to remain competitive, productive, and cohesive to get through this tumultuous... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • March 2011 (Revised March 2013)
  • Supplement

a-connect: In Search of Talent Partners (B)

By: Robert G. Eccles and Penelope Rossano
The a-connect: In Search of Talent Partners (B) case updates company changes since the (A) case. Key updates include leadership and management appointments and organizational changes. View Details
Keywords: Business Model; Selection and Staffing; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Consulting Industry
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Eccles, Robert G., and Penelope Rossano. "a-connect: In Search of Talent Partners (B)." Harvard Business School Supplement 411-085, March 2011. (Revised March 2013.)
  • June 30, 2021
  • Article

Rosabeth Moss Kanter: Let Employees Take the Lead on ESG

By: Rosabeth M. Kanter
Companies that don’t give rank-and-file workers a central role in their environmental, social and governance (ESG) work are making a mistake. They risk alienating values-oriented employees who question company practices, and they miss a big opportunity for employee... View Details
Keywords: ESG; ESG (Environmental, Social, Governance) Performance; Leaders; Talent Acquisition; Talent Retention; Engagement; Organizations; Environmental Sustainability; Social Issues; Employees; Leadership; Talent and Talent Management
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Kanter, Rosabeth M. "Rosabeth Moss Kanter: Let Employees Take the Lead on ESG." Wall Street Journal (online) (June 30, 2021).
  • Article

Tell Me Who You Want Me to Be: The Role of Collective Endorsements in Leader Identity Development

By: Christopher G. Myers
Research examining 'leader' as an individual role identity has gained prominence in recent years, yet our understanding of how individuals develop these leader identities in organizations is still relatively limited. Drawing on a qualitative interview study of leaders... View Details
Keywords: Identity Construction; Talent Management; Selection; Leadership Development; Talent and Talent Management; Organizations; Identity; Singapore
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Myers, Christopher G. "Tell Me Who You Want Me to Be: The Role of Collective Endorsements in Leader Identity Development." Art. 11128. Academy of Management Proceedings (2013): 313–318.
  • 30 Mar 2021
  • Research & Ideas

Commuting Hurts Productivity and Your Best Talent Suffers Most

School Assistant Professor of Business Administration Andy Wu to conduct a study that asked: Does the daily commute affect innovation and productivity for tens of millions of workers? And if so, what are the... View Details
Keywords: by Lane Lambert
  • January 2011 (Revised March 2011)
  • Case

Development and Promotion at North Atlantic Hospital

By: Boris Groysberg, Lisa Leffert, Kerry Herman and Libby Williams
Dr. Elizabeth Harris, Chair of the Department of Anesthesiology (DA) at North Atlantic Hospital (NAH), faces several significant challenges. Staff satisfaction surveys confirmed her assessment that department faculty morale was low, the tenure and promotion system was... View Details
Keywords: Training; Employees; Retention; Performance Evaluation; Personal Development and Career; Motivation and Incentives; Health Industry
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Groysberg, Boris, Lisa Leffert, Kerry Herman, and Libby Williams. "Development and Promotion at North Atlantic Hospital." Harvard Business School Case 411-018, January 2011. (Revised March 2011.)
  • November 2003 (Revised March 2004)
  • Supplement

GE's Talent Machine: The Making of a CEO

By: Christopher A. Bartlett
CEO Jeff Immelt, ex-CEO Jack Welch, and HR Chief Bill Conaty discuss how GE has made talent development a source of sustainable competitive advantage. Immelt describes GE's deeply embedded philosophy around its people and how it has allowed the company to add value... View Details
Keywords: Business Conglomerates; Talent and Talent Management; Human Resources; Business or Company Management; Performance Capacity; Performance Effectiveness; Competitive Advantage; System; Value
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Bartlett, Christopher A. "GE's Talent Machine: The Making of a CEO." Harvard Business School Video Supplement 304-804, November 2003. (Revised March 2004.)
  • November 1981
  • Case

Assessing Managerial Talent at AT&T (A)

By: Michael Beer
Provides background on the assessment center used by AT&T to assess managerial potential for upper middle management. Contains assessment reports for two candidates. Raises questions about manpower training and development. Students may be asked which of the candidates... View Details
Keywords: Managerial Roles; Performance Evaluation; Management Teams; Executive Education; Management Skills
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Beer, Michael. "Assessing Managerial Talent at AT&T (A)." Harvard Business School Case 482-035, November 1981.
  • July 2020 (Revised April 2022)
  • Case

Paris Saint-Germain: Building One of the World's Top Sports Brands

By: Anita Elberse and David Moreno Vicente
In March 2020, Nasser Al-Khelaifi, the president of French soccer club Paris Saint-Germain (‘PSG’) sees his team clinch a spot among the last eight clubs to compete in the UEFA Champions League. Established in 1970 and initially a club with only moderate success, PSG’s... View Details
Keywords: Soccer; Football; Superstars; Talent; Talent Development; General Management; Sports; Entertainment; Media; Talent and Talent Management; Globalization; Brands and Branding; Marketing; Strategy; Sports Industry; Europe
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Elberse, Anita, and David Moreno Vicente. "Paris Saint-Germain: Building One of the World's Top Sports Brands." Harvard Business School Case 521-006, July 2020. (Revised April 2022.)
  • July 2000 (Revised February 2001)
  • Case

alphaWorks: IBM's Technology Talent Agents

AlphaWorks has catalyzed IBM researchers and offered them a new path to take technology to market. With success, though, comes new organizational challenges. Should John Wolpert extend alphaWorks to all IBM labs, refocus, or shut down its operations? View Details
Keywords: Technology; Organizational Change and Adaptation; Research and Development
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Chesbrough, Henry W., and Jason D Loia. "alphaWorks: IBM's Technology Talent Agents." Harvard Business School Case 601-001, July 2000. (Revised February 2001.)
  • March 2023 (Revised May 2023)
  • Case

Akamai Technologies: Expanding the Talent Pipeline

By: Christopher Stanton, Lynda M. Applegate, Allison Ciechanover, Emily Grandjean and Sophie Beck
In 2022, senior executives of Cambridge, MA-based Akamai Technologies met to consider whether and how to scale a successful technical training program. The program, Akamai Technical Academy (ATA), was launched in 2016 to address a key challenge at Akamai and in the... View Details
Keywords: Leading Change; Growth and Development Strategy; Diversity; Talent and Talent Management; Technology Industry; United States; Boston
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Stanton, Christopher, Lynda M. Applegate, Allison Ciechanover, Emily Grandjean, and Sophie Beck. "Akamai Technologies: Expanding the Talent Pipeline." Harvard Business School Case 823-101, March 2023. (Revised May 2023.)
  • March 2024 (Revised August 2024)
  • Case

Darktrace: Scaling Cybersecurity and AI (A)

By: Jeffrey F. Rayport and Alexis Lefort
In 2023, Darktrace CEO Poppy Gustafsson was contemplating her growth strategy at a leading U.K.-based cybersecurity venture, launched in 2013 by a group of anti-terror cyber specialists, University of Cambridge mathematicians, and artificial intelligence (AI) experts.... View Details
Keywords: Technology; Talent; Scaling; Entrepreneurship; Cybersecurity; Leadership; Business Growth and Maturation; Recruitment; Resignation and Termination; AI and Machine Learning; Growth and Development Strategy; Organizational Culture; Going Public; Technology Industry; United Kingdom; Europe; United States
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Rayport, Jeffrey F., and Alexis Lefort. "Darktrace: Scaling Cybersecurity and AI (A)." Harvard Business School Case 824-092, March 2024. (Revised August 2024.)
  • February 2015
  • Case

Continental Hope Group

By: Christopher Marquis and Qi Li
This case provides an opportunity to examine and discuss how a traditional Chinese private business was launched and developed into a globalizing, multi-industry corporation. It also highlights how second generation entrepreneurs successfully developed an innovative... View Details
Keywords: Globalization; China; Technology; Real Estate; Talent Retention; Incentives; Talent and Talent Management; Diversification; Family Business; Business Growth and Maturation; Entrepreneurship; Global Strategy; Construction Industry; Tourism Industry; Energy Industry; Real Estate Industry; Chemical Industry; China
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Marquis, Christopher, and Qi Li. "Continental Hope Group." Harvard Business School Case 415-050, February 2015.
  • January 2019 (Revised February 2020)
  • Case

World Wrestling Entertainment, Inc.

By: Anita Elberse and Melissa Rodman
World Wrestling Entertainment, Inc. (WWE) develops and presents scripted hero-versus-villain storylines featuring its wrestlers at hundreds of live events—on several weekly television shows, on its own over-the-top streaming service, and on social media—to millions of... View Details
Keywords: Superstars; Talent; Talent Development; Labor Economics; General Management; Entertainment; Sports; Media; Talent and Talent Management; Contracts; Marketing; Strategy
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Elberse, Anita, and Melissa Rodman. "World Wrestling Entertainment, Inc." Harvard Business School Case 519-058, January 2019. (Revised February 2020.)
  • November 15, 2022
  • Article

Using Simulations to Upskill Employees

By: Frank V. Cespedes, Trond Aas, Alex Hunt and Huw Newton-Hill
Reskilling employees tops the agenda in many organizations, according to a LinkedIn report. Korn Ferry estimates an 85-million person talent shortage by 2030, and McKinsey likens the challenge to the shift from agricultural to manufacturing work that occurred in the... View Details
Keywords: Employee Engagement; Managing People; Talent Development; Training; Human Capital; Experience and Expertise; Talent and Talent Management; Retention; Personal Development and Career
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Cespedes, Frank V., Trond Aas, Alex Hunt, and Huw Newton-Hill. "Using Simulations to Upskill Employees." Harvard Business Review (website) (November 15, 2022).
  • 15 Sep 2014
  • Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

in the paper Are Bankers Worth Their Pay? Evidence from a Talent Measure by Boris Vallée, an assistant professor at Harvard Business School, and Claire Célérier, an assistant professor at the University of... View Details
Keywords: by Carmen Nobel; Banking
  • 2021
  • Working Paper

T-Shaped Managers—One Size Does Not Fit All: Exploratory Study from the Military

By: Hise O. Gibson
People are an organization’s most important resource. Managers who are collaborative and innovative ensure that organizations remain competitive. This type of manager has been referred to as a T-shaped manager. “T” given that the vertical portion represents the depth... View Details
Keywords: T-shaped Management; Leader Development; Talent Management; Leadership Style; Leadership Development; Management Skills; Talent and Talent Management
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Gibson, Hise O. "T-Shaped Managers—One Size Does Not Fit All: Exploratory Study from the Military." Harvard Business School Working Paper, No. 22-003, July 2021.
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