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Show Results For
- All HBS Web
(324)
- News (126)
- Research (116)
- Events (4)
- Multimedia (17)
- Faculty Publications (78)
- May 2009
- Supplement
Interview with Rob Smith, Senior Partner of Davis Langdon
By: Robert G. Eccles and Kaitlyn Simpson
Keywords: Information
Eccles, Robert G., and Kaitlyn Simpson. "Interview with Rob Smith, Senior Partner of Davis Langdon." Harvard Business School Video Supplement 409-708, May 2009.
- 12 Nov 2014
- Op-Ed
A Challenge to the New Congress: Pass Housing Finance Reform
Nicolas P. Retsinas is Senior Lecturer in Real Estate, Harvard Business School and former Federal Housing Commissioner. Rob Couch is Counsel, Bradley Arant Boult Cummings and former President of GNMA. Over six years ago, when the federal... View Details
- 30 Jul 2024
- Blog Post
Alumni Career Journey: Rob Self (MBA 2021) – Integrating Climate into Consulting
The Business and Environment Initiative is constantly impressed by the dedication of our alumni in confronting the climate change challenge. In an effort to share the breadth of work being done, we are capturing career journeys of alumni who are leveraging their... View Details
- 18 Jul 2023
- Podcast
112. The Microstress Effect: A Conversation with Rob Cross and Karen Dillon
Clayton Christensen, in a 2012 Tedx Talk, while drawing on insights from How Will You Measure Your Life, said, "The way we invest our time and energy and talents (sometimes) causes us to implement a strategy that we wouldn't at all plan to pursue." Now, his co-author... View Details
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
If you don't know where you're going, any map will do.1 This conventional wisdom sounds right to many managers. It highlights the safety of having a clear objective for your management actions. It implies that all management actions are likely to be confused and... View Details
Keywords: by Rob Austin & Lee Devin
- June 2000
- Teaching Note
Rob Parson at Morgan Stanley (A) through (D) and The Firmwide 360-degree Performance Evaluation Process at Morgan Stanley TN
By: M. Diane Burton and Thomas J. DeLong
Teaching Note for (9-498-054), (9-498-055), (9-498-056), (9-498-057), (9-498-058), and (9-498-053). View Details
- 01 Jun 2003
- News
Books
turn, moving ideas on new paths to market and perhaps even publishing research to enhance industry knowledge will provide new and important ways for companies to realize the value of their discoveries. — Laura Singleton (MBA ’88) Artful Making by View Details
- 05 Jun 2020
- Research & Ideas
How Anchor Investors Help Impact Funds Succeed
fund.” The group surveyed 13 fund managers about 28 funds, and conducted qualitative interviews with six anchor investors. The paper was written by Shawn Cole, the John G. McLean Professor at Harvard Business School; Rob Zochowski,... View Details
- 07 Mar 2019
- News
Jim Rooney, Haven, and Cord Cutting
- 14 Apr 2020
- Video
Perspectives on the COVID-19 Pandemic: Jha-Huckman (Session 2)
- 25 Aug 2011
- News
Can an Apple without Steve Jobs come up with the next big thing?
- 26 Jun 2017
- Video
Faculty Discuss New MS/MBA Joint Degree Program
- 19 Apr 2018
- Video
Aday Final Pitch New Venture Competition 2018 Business Track
- October 1993 (Revised July 1997)
- Case
Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
By: Roy D. Shapiro and Michael D. Watkins
AT&T's Universal Card Services (UCS) has been extremely successful during its short lifetime. Dedicated to improving service quality and customer satisfaction, chief quality officer Rob Davis and his quality team have designed and put into place an unusual measurement... View Details
Keywords: Customer Satisfaction; Policy; Compensation and Benefits; Performance Evaluation; Quality; System; Telecommunications Industry
Shapiro, Roy D., and Michael D. Watkins. "Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)." Harvard Business School Case 694-047, October 1993. (Revised July 1997.)
- March 1999 (Revised August 1999)
- Case
SCORE! Educational Centers (D)
Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details
Keywords: Leadership; Business Growth and Maturation; Employee Relationship Management; Teaching; Recruitment; Education Industry; United States
Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "SCORE! Educational Centers (D)." Harvard Business School Case 499-059, March 1999. (Revised August 1999.)