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- September 2007 (Revised January 2009)
- Case
Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)
By: Roy D. Shapiro
Reading Rehab Hospital has experimented with a popular concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or... View Details
- October 2006 (Revised January 2009)
- Case
Vitreon Corporation: The Hyalite Project
By: Roy D. Shapiro
Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative, and there are deep disagreements about what is wrong and how to... View Details
- September 2006
- Exercise
"Shad" Process Flow Design (A)
By: Roy D. Shapiro
Provides detailed instructions to prepare for factory demonstration day. A rewritten version of an earlier exercise. View Details
- June 2005 (Revised October 2005)
- Case
Coach Roy Williams: What Next? (A)
By: Thomas J. DeLong, Christoper Chang and Scott Schweitzer
Roy Williams, head coach of the Kansas University Men's Basketball Team, was facing a major decision. The recent resignation of the coach at the University of North Carolina (UNC) had lead to speculation that Williams, a UNC alumnus, would be named as its new coach.... View Details
- June 2005 (Revised October 2005)
- Supplement
Coach Roy Williams: What Next? (B)
By: Thomas J. DeLong, Christopher Chang and Scott Schweitzer
Supplements the (A) case. View Details
- August 2004
- Teaching Note
Ellis Manufacturing Company (TN)
By: Roy D. Shapiro
Teaching Note to (9-682-103). View Details
Keywords: Construction Industry
- May 2004 (Revised June 2004)
- Case
Brief Biographical Note on P. Roy Vagelos
By: Nitin Nohria and Bridget Gurtler
Provides background biographical information on P. Roy Vagelos, chief executive officer of Merck Pharmaceuticals. Teaching Purpose: To chart the development of a leader in the pharmaceutical industry. View Details
- January 2004
- Article
From Supply Chain to Demand Chain: The Role of Lead Time Reduction in Improving Demand Chain Performance
By: Suzanne de Treville, Roy D. Shapiro and Ari-Pekka Hameri
- 2002
- Working Paper
Keynotes and Dominators: Framing Operating and Technology Strategy in a Business Ecosystem
By: Marco Iansiti and Roy Levien
- October 2002 (Revised December 2003)
- Case
eShip-4U
By: Roy D. Shapiro and Timothy M. Laseter
eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details
- 2002
- Working Paper
The New Operational Dynamics of Business Ecosystems: Implications for Policy, Operations and Technology Strategy
By: Marco Iansiti and Roy Levien
- January 2002
- Background Note
History of Investment Banking
By: Ashish Nanda, Thomas J. DeLong and Lynn Villadolid Roy
Describes the history of investment banking. View Details
- January 2002
- Background Note
The Major Global Stock Exchanges
By: Ashish Nanda, Thomas J. DeLong and Lynn Villadolid Roy
Describes the major global stock exchanges. View Details
- October 2000
- Case
Procter & Gamble Italy: The Pringles Launch (A)
By: Roy D. Shapiro
Procter & Gamble's (P&G) Pringles potato chips have been a very successful brand. This case reviews the development and first launch in the United States, then in markets around the world. Italy is one of the last countries where Pringles will be launched. Should P&G... View Details
- October 1999 (Revised July 2004)
- Teaching Note
Halloran Metals (TN)
By: Roy D. Shapiro
Teaching Note for (9-683-062). View Details
- July 1999
- Background Note
Comments on Standard Times and the Division of Labor
By: Roy D. Shapiro
A brief note on the origins and uses of standard times in production process flow diagrams and on the benefits and drawbacks of division of labor. A rewritten version of two earlier notes. View Details
- June 1999
- Teaching Note
Roy Rogers Restaurants TN
By: Robert L. Simons
Teaching Note for (9-189-100). View Details
Keywords: Food and Beverage Industry
- February 1999 (Revised September 2006)
- Exercise
"Shad" Process Flow Design (B)
By: Roy D. Shapiro
Provides detailed instructions to prepare for factory demonstration day. A rewritten version of an earlier exercise. View Details
Keywords: Production