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      • September 2007 (Revised January 2009)
      • Case

      Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)

      By: Roy D. Shapiro
      Reading Rehab Hospital has experimented with a popular concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or... View Details
      Keywords: Health Care and Treatment; Medical Specialties; Quality; Cost; Management Practices and Processes; Business Strategy; Service Delivery; Health Industry
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      Shapiro, Roy D. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)." Harvard Business School Case 608-070, September 2007. (Revised January 2009.)
      • October 2006 (Revised January 2009)
      • Case

      Vitreon Corporation: The Hyalite Project

      By: Roy D. Shapiro
      Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative, and there are deep disagreements about what is wrong and how to... View Details
      Keywords: Leadership; Production; Organizational Culture; Performance Productivity; Groups and Teams; Conflict Management; Manufacturing Industry
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      Shapiro, Roy D. "Vitreon Corporation: The Hyalite Project." Harvard Business School Case 607-031, October 2006. (Revised January 2009.)
      • September 2006
      • Exercise

      "Shad" Process Flow Design (A)

      By: Roy D. Shapiro
      Provides detailed instructions to prepare for factory demonstration day. A rewritten version of an earlier exercise. View Details
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      Shapiro, Roy D. "Shad" Process Flow Design (A). Harvard Business School Exercise 607-025, September 2006.
      • June 2005 (Revised October 2005)
      • Case

      Coach Roy Williams: What Next? (A)

      By: Thomas J. DeLong, Christoper Chang and Scott Schweitzer
      Roy Williams, head coach of the Kansas University Men's Basketball Team, was facing a major decision. The recent resignation of the coach at the University of North Carolina (UNC) had lead to speculation that Williams, a UNC alumnus, would be named as its new coach.... View Details
      Keywords: Decision Choices and Conditions; Resignation and Termination; Job Offer; Leading Change; Management Succession; Performance Improvement; Personal Development and Career; Sports; Kansas; North Carolina
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      DeLong, Thomas J., Christoper Chang, and Scott Schweitzer. "Coach Roy Williams: What Next? (A)." Harvard Business School Case 405-070, June 2005. (Revised October 2005.)
      • June 2005 (Revised October 2005)
      • Supplement

      Coach Roy Williams: What Next? (B)

      By: Thomas J. DeLong, Christopher Chang and Scott Schweitzer
      Supplements the (A) case. View Details
      Keywords: Sports; Sports Industry
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      DeLong, Thomas J., Christopher Chang, and Scott Schweitzer. "Coach Roy Williams: What Next? (B)." Harvard Business School Supplement 405-093, June 2005. (Revised October 2005.)
      • August 2004
      • Teaching Note

      Ellis Manufacturing Company (TN)

      By: Roy D. Shapiro
      Teaching Note to (9-682-103). View Details
      Keywords: Construction Industry
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      Shapiro, Roy D. "Ellis Manufacturing Company (TN)." Harvard Business School Teaching Note 605-013, August 2004.
      • 2004
      • Book

      The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation, and Sustainability

      By: Marco Iansiti and Roy Levien
      Keywords: Competitive Advantage; Strategy; Innovation and Invention
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      Iansiti, Marco, and Roy Levien. The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation, and Sustainability. Boston: Harvard Business School Press, 2004.
      • May 2004 (Revised June 2004)
      • Case

      Brief Biographical Note on P. Roy Vagelos

      By: Nitin Nohria and Bridget Gurtler
      Provides background biographical information on P. Roy Vagelos, chief executive officer of Merck Pharmaceuticals. Teaching Purpose: To chart the development of a leader in the pharmaceutical industry. View Details
      Keywords: Biography; Teaching; Leadership Development; Mission and Purpose; Personal Development and Career; Ethics; Pharmaceutical Industry
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      Nohria, Nitin, and Bridget Gurtler. "Brief Biographical Note on P. Roy Vagelos." Harvard Business School Case 404-132, May 2004. (Revised June 2004.)
      • March 2004
      • Article

      Strategy as Ecology

      By: Marco Iansiti and Roy Levien
      Keywords: Strategy
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      Iansiti, Marco, and Roy Levien. "Strategy as Ecology." Harvard Business Review 82, no. 3 (March 2004).
      • January 2004
      • Article

      From Supply Chain to Demand Chain: The Role of Lead Time Reduction in Improving Demand Chain Performance

      By: Suzanne de Treville, Roy D. Shapiro and Ari-Pekka Hameri
      Keywords: Supply Chain; Performance; Distribution
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      de Treville, Suzanne, Roy D. Shapiro, and Ari-Pekka Hameri. "From Supply Chain to Demand Chain: The Role of Lead Time Reduction in Improving Demand Chain Performance." Journal of Operations Management 21, no. 6 (January 2004): 613–627.
      • 2002
      • Working Paper

      Keynotes and Dominators: Framing Operating and Technology Strategy in a Business Ecosystem

      By: Marco Iansiti and Roy Levien
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      Iansiti, Marco, and Roy Levien. "Keynotes and Dominators: Framing Operating and Technology Strategy in a Business Ecosystem." Harvard Business School Working Paper, No. 03-061, November 2002.
      • October 2002 (Revised December 2003)
      • Case

      eShip-4U

      By: Roy D. Shapiro and Timothy M. Laseter
      eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details
      Keywords: Business Startups; Business Model; Service Operations; Logistics; Corporate Strategy; Information Technology; Competitive Strategy; Value Creation; Saving; Innovation and Invention; Transportation Industry; Service Industry; Shipping Industry; Israel; United States
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      Shapiro, Roy D., and Timothy M. Laseter. "eShip-4U." Harvard Business School Case 603-076, October 2002. (Revised December 2003.)
      • 2002
      • Working Paper

      The New Operational Dynamics of Business Ecosystems: Implications for Policy, Operations and Technology Strategy

      By: Marco Iansiti and Roy Levien
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      Iansiti, Marco, and Roy Levien. "The New Operational Dynamics of Business Ecosystems: Implications for Policy, Operations and Technology Strategy." Harvard Business School Working Paper, No. 03-030, September 2002.
      • January 2002
      • Background Note

      History of Investment Banking

      By: Ashish Nanda, Thomas J. DeLong and Lynn Villadolid Roy
      Describes the history of investment banking. View Details
      Keywords: Business History; Investment Banking
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      Nanda, Ashish, Thomas J. DeLong, and Lynn Villadolid Roy. "History of Investment Banking." Harvard Business School Background Note 902-168, January 2002.
      • January 2002
      • Background Note

      The Major Global Stock Exchanges

      By: Ashish Nanda, Thomas J. DeLong and Lynn Villadolid Roy
      Describes the major global stock exchanges. View Details
      Keywords: Globalization; Financial Markets
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      Nanda, Ashish, Thomas J. DeLong, and Lynn Villadolid Roy. "The Major Global Stock Exchanges." Harvard Business School Background Note 902-169, January 2002.
      • October 2000
      • Case

      Procter & Gamble Italy: The Pringles Launch (A)

      By: Roy D. Shapiro
      Procter & Gamble's (P&G) Pringles potato chips have been a very successful brand. This case reviews the development and first launch in the United States, then in markets around the world. Italy is one of the last countries where Pringles will be launched. Should P&G... View Details
      Keywords: Globalized Markets and Industries; Brands and Branding; Marketing Strategy; Product Launch; Emerging Markets; Product Development; Adoption; Value Creation; Pharmaceutical Industry; United States
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      Shapiro, Roy D. "Procter & Gamble Italy: The Pringles Launch (A)." Harvard Business School Case 601-070, October 2000.
      • October 1999 (Revised July 2004)
      • Teaching Note

      Halloran Metals (TN)

      By: Roy D. Shapiro
      Teaching Note for (9-683-062). View Details
      Keywords: Steel Industry; United States
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      Shapiro, Roy D. "Halloran Metals (TN)." Harvard Business School Teaching Note 600-031, October 1999. (Revised July 2004.)
      • July 1999
      • Background Note

      Comments on Standard Times and the Division of Labor

      By: Roy D. Shapiro
      A brief note on the origins and uses of standard times in production process flow diagrams and on the benefits and drawbacks of division of labor. A rewritten version of two earlier notes. View Details
      Keywords: Labor; Management Practices and Processes; Standards; Production
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      Shapiro, Roy D. "Comments on Standard Times and the Division of Labor." Harvard Business School Background Note 600-013, July 1999.
      • June 1999
      • Teaching Note

      Roy Rogers Restaurants TN

      By: Robert L. Simons
      Teaching Note for (9-189-100). View Details
      Keywords: Food and Beverage Industry
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      Simons, Robert L. "Roy Rogers Restaurants TN." Harvard Business School Teaching Note 199-054, June 1999.
      • February 1999 (Revised September 2006)
      • Exercise

      "Shad" Process Flow Design (B)

      By: Roy D. Shapiro
      Provides detailed instructions to prepare for factory demonstration day. A rewritten version of an earlier exercise. View Details
      Keywords: Production
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      Shapiro, Roy D. "Shad" Process Flow Design (B). Harvard Business School Exercise 699-144, February 1999. (Revised September 2006.)
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