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  • All HBS Web  (8,537)
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  • August 1976 (Revised December 1986)
  • Background Note

Note on Process Observation

By: John J. Gabarro
Explains some of the dynamics of what actually happens in an effective or ineffective group. Also mentioned are a number of interventions which can be taken on by any group member to help change an ineffective group to one which operates more effectively. View Details
Keywords: Management Practices and Processes
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Gabarro, John J. "Note on Process Observation." Harvard Business School Background Note 477-029, August 1976. (Revised December 1986.)
  • 2024
  • Working Paper

Categorical Processing in a Complex World

By: Marco Sammon, Thomas Graeber and Christopher Roth
In real-world news environments, quantitative information is rarely presented in isolation; it is characterized through qualitative comparisons with various reference levels. Company earnings, for example, are commonly compared to analyst forecasts, previous earnings,... View Details
Keywords: Announcements; Cognition and Thinking; Communication Strategy
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Sammon, Marco, Thomas Graeber, and Christopher Roth. "Categorical Processing in a Complex World." Working Paper, November 2024.
  • April 1984 (Revised November 1988)
  • Background Note

Statistical Quality Control for Process Improvement

Describes systematic methods for process debugging and improvement, based on statistical quality control. Examples are from manufacturing settings, but techniques are also useful for services and sales, and to quantity improvement as well as quality improvement. View Details
Keywords: Quality; Performance Improvement; Business Processes
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Bohn, Roger E. "Statistical Quality Control for Process Improvement." Harvard Business School Background Note 684-068, April 1984. (Revised November 1988.)
  • 1983
  • Chapter

Observing Group Process Dynamics

By: Anne Harlan and John J. Gabarro
Keywords: Groups and Teams; Research
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Harlan, Anne, and John J. Gabarro. "Observing Group Process Dynamics." In Managing Behavior in Organizations, edited by Leonard A. Schlesinger, Robert G. Eccles, and John J. Gabarro. New York: McGraw-Hill, 1983.
  • December 2009 (Revised March 2013)
  • Case

Woolf Farming and Processing

By: David E. Bell, Laura Winig and Mary Louise Shelman
Woolf Farming Company, a privately owned family farming business in California's Central Valley, found its business threatened by a lack of water, brought on by a combination of drought, poor quality well water and unavailability of surface water due to federally... View Details
Keywords: Family Business; Resource Allocation; Quality; Business and Government Relations; Decision Choices and Conditions; Infrastructure; Investment; Growth and Development Strategy; Climate Change; Agriculture and Agribusiness Industry; California
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Bell, David E., Laura Winig, and Mary Louise Shelman. "Woolf Farming and Processing." Harvard Business School Case 510-033, December 2009. (Revised March 2013.)
  • May 2003
  • Module Note

Product Development Process Design and Improvement

By: Stefan H. Thomke
Describes the conceptual foundations and pedagogy for a module on the design and improvement of processes for the development of products and services. Can also be used as part of a more general course on Managing Technology and Innovation. Central to Managing Product... View Details
Keywords: Product Development; Design; Performance Improvement; Innovation and Management; Information Technology; Customers; Information Management; Business Processes; Learning; Transformation; Service Operations
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Thomke, Stefan H. "Product Development Process Design and Improvement." Harvard Business School Module Note 603-090, May 2003.
  • November 2004 (Revised November 2005)
  • Background Note

Introduction to the Internal Control Process

By: David F. Hawkins
An introduction to the internal control process from a managerial perspective. View Details
Keywords: Management; Governance Controls
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Hawkins, David F. "Introduction to the Internal Control Process." Harvard Business School Background Note 105-040, November 2004. (Revised November 2005.)
  • 1986
  • Chapter

Marketing Advanced Manufacturing Processes

By: D. A. Leonard-Barton and J. Gogan
Keywords: Marketing; Production; Technological Innovation; Manufacturing Industry; Technology Industry
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Leonard-Barton, D. A., and J. Gogan. "Marketing Advanced Manufacturing Processes." In Implementing Advanced Technology, edited by D. Davis. San Francisco: Jossey-Bass, 1986.
  • May 1985
  • Background Note

Institutions, Issues, and Process

By: David F. Hawkins
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Hawkins, David F. "Institutions, Issues, and Process." Harvard Business School Background Note 185-102, May 1985.
  • March 2000
  • Supplement

Types of Learning Processes

By: David A. Garvin and Jeffrey Berger
Citation
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Garvin, David A., and Jeffrey Berger. "Types of Learning Processes." Harvard Business School Supplement 300-124, March 2000.
  • August 1943 (Revised July 1971)
  • Case

New Process Rubber Co.

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Folts, Franklin E., and John G. McLean. "New Process Rubber Co." Harvard Business School Case 644-002, August 1943. (Revised July 1971.)
  • February 1986 (Revised June 2007)
  • Background Note

Constructing and Using Process Control Charts

Summarizes how to construct and use statistical process control charts. Gives several examples. Discusses tolerances using control charts for debugging. View Details
Keywords: Production; Analysis
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Bohn, Roger E. "Constructing and Using Process Control Charts." Harvard Business School Background Note 686-118, February 1986. (Revised June 2007.)
  • October 2006
  • Teaching Note

Management Control Process (TN)

By: David F. Hawkins
Keywords: Management
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Hawkins, David F. "Management Control Process (TN)." Harvard Business School Teaching Note 107-045, October 2006.
  • September 2023
  • Teaching Note

Shad Process Flow Design Exercise: Kick-Off Class

By: Willy C. Shih
The Shad Process Flow Design Exercise is a simulation designed to help students cement what they learn in the process fundamentals section of the RCTOM course by giving them the opportunity to translate classroom concepts into actual physical processes and experience... View Details
Keywords: Production; Business Processes; Manufacturing Industry; United States
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Shih, Willy C. "Shad Process Flow Design Exercise: Kick-Off Class." Harvard Business School Teaching Note 624-043, September 2023.
  • September 2006
  • Tutorial

Management Control Process - Online Tutorial

By: David F. Hawkins
Introduces the Management Control Process by detailing its six components: 1) the management control environment, 2) organizational structure and responsibilities, 3) information and communication, 4) management control systems, 5) incentives, and 6) monitoring.... View Details
Keywords: Communication; Information; Business or Company Management; Management Practices and Processes; Organizations; Mission and Purpose; Organizational Structure; Behavior; Motivation and Incentives; System
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"Management Control Process - Online Tutorial." Harvard Business School Tutorial 107-706, September 2006.
  • 2007
  • Chapter

Process Management, Technological Innovation, and Organizational Adaptation

By: Mary Benner and M. Tushman
The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
Citation
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Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
  • Article

The Stability of Edgeworth's Recontracting Process

By: Jerry R. Green
The core is the set of all unblocked allocations. Implicit in this definition is the idea that if an allocation is proposed which could be blocked, some coalition will form and issue a counterproposal which it can enforce. A process of successive counterproposals based... View Details
Keywords: Game Theory; Economics
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Green, Jerry R. "The Stability of Edgeworth's Recontracting Process." Econometrica 42, no. 1 (January 1974): 21–34.
  • Research Summary

The Process of Managing Business Transformation

By: Richard L. Nolan
Richard L. Nolan is examining the process of business transformation, which he characterizes as the creative destruction of industrial economy management principles and the evolution of a set of workable management principles for the information economy. According to... View Details
  • October 2001
  • Background Note

A Note on Team Process

By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details
Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution
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Hill, Linda A., and Maria Farkas. "A Note on Team Process." Harvard Business School Background Note 402-032, October 2001.
  • December 2016
  • Article

Deal Process Design in Management Buyouts

By: Guhan Subramanian
Management buyouts (MBOs) are an economically and legally significant class of transaction: not only do they account for more than $10 billion in deal volume per year, on average, but they also play an important role in defining the relationship between inside and... View Details
Keywords: Management Buyout; Deal Structuring; Acquisition; Design; Fairness
Citation
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Subramanian, Guhan. "Deal Process Design in Management Buyouts." Harvard Law Review 130, no. 2 (December 2016): 590–658.
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