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  • Article

Don't Let Power Corrupt You

By: Julie Battilana and Tiziana Casciaro
Although power is essential to taking charge and driving change, it makes leaders vulnerable to two traps that can not only erode their own effectiveness but also undermine their teams. Hubris—the excessive pride and self-confidence that can come with power—causes... View Details
Keywords: Humility; Empathy; Hubris; Leadership; Power and Influence; Moral Sensibility; Performance Effectiveness
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  • September 2019 (Revised February 2020)
  • Teaching Note

Fishbowl: Scaling Up

By: Leslie K. John
Email mking@hbs.edu for a courtesy copy.

Teaching Note for HBS No. 919-013. Fishbowl is a social media app that allows professionals to connect with other relevant professionals both within their company and... View Details
Keywords: Communication Technologies; Customer Value; Value Chain; Interpersonal Communication; Talent and Talent Management; Customer Value and Value Chain; Entrepreneurship; Business Model; Growth and Development Strategy; Marketing Strategy; Advertising; Product Marketing; Digital Platforms; Consumer Behavior; Network Effects; Emotions; Motivation and Incentives; Trust; Applications and Software; Technology Adoption; Digital Platforms; Communications Industry; Employment Industry; Media and Broadcasting Industry; Technology Industry; Telecommunications Industry; United States
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  • October 2015
  • Case

Clearwater Seafoods

By: Forest L. Reinhardt
Clearwater sought to market value-added shellfish products in a traditionally commodities based industry, while facing supply uncertainties and regulatory, environmental, and foreign exchange challenges. Clearwater harvested lobsters, clams, scallops, shrimp, and other... View Details
Keywords: Agribusiness; Profit; Goods and Commodities; Governing Rules, Regulations, and Reforms; Product Marketing; Corporate Social Responsibility and Impact; Environmental Sustainability; Agriculture and Agribusiness Industry; Canada
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  • February 2017 (Revised September 2017)
  • Case

Bringing Digital to Wimbledon

By: John T. Gourville and David Arnold
It was mid-December 2016 as Alexandra (Alex) Willis read with satisfaction that The All England Lawn Tennis & Croquet Club (AELTC) had won yet another award for its use of social media to reach its fan base. As the organizer and host of “The Championships, Wimbledon,”... View Details
Keywords: Wimbledon; London; Digital; Marketing; Marketing Communications; Online Technology
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  • 11 Mar 2008
  • Working Paper Summaries

Finding Missing Markets (and a disturbing epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya

Keywords: by Nava Ashraf, Xavier Giné & Dean Karlan; Food & Beverage
  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 11 May 2010
  • First Look

First Look: May 11

  PublicationsBlock-by-Blockbuster Innovation Author:Rosabeth Moss Kanter Publication:Harvard Business Review 88, no. 5 (May 2010) An abstract is unavailable at this time. Preview the Article: http://hbr.org/2010/05/column-block-by-blockbuster-innovation/ar/1/ Between... View Details
Keywords: Martha Lagace
  • 2020
  • Chapter

Climate Change Is Going to Transform Where and How We Build

By: John D. Macomber
As fires, floods, and droughts increasingly threaten homes, businesses, and other institutions, climate risk has become financial risk. This implies that homeowners and investors have been making location decisions without properly pricing the cost of potential peril,... View Details
Keywords: Climate Change; Housing; Mortgages; Geographic Location; Real Estate Industry
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  • June 2020
  • Teaching Note

Brand Storytelling at Shinola

By: Jill Avery, Giana M. Eckhardt and Michael Beverland
Detroit, Michigan, aka “The Motor City,” is known as the birthplace of most of the American classic automotive brands. It is a city filled with the rich history of the industrial age, the pride of American manufacturing, and of the soulful sounds of Motown music. It is... View Details
Keywords: Brand Storytelling; Brand Management; Brand Management Of Places; Luxury Brand; Marketing; Brands and Branding; Marketing Communications; Advertising; Luxury; Marketing Strategy; Consumer Products Industry; United States
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  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

This tendency is pervasive: It affects the educated and the uneducated, those inflamed by passion for an issue as well as those who pride themselves on their cool-headed rationality. Virtually everyone can benefit from incorporating a... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

and diversity, representing a new pride and interest in ethnic and local beauty ideals. The tremendous growth of skin lighteners in India and East Asia is one sign of this trend. While global companies are concerned that the core... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics
  • 24 Jun 2002
  • Research & Ideas

Four Keys of Enduring Success: How High Achievers Win

may not be the same, he said. Satisfaction can turn into pride and pride into hubris. "This is fundamentally the story of every Greek tragedy that exists." What Is Success? Stevenson and Nash... View Details
Keywords: by Martha Lagace
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

complicated history still dominate public consciousness. Memories of failed peace talks tend to loom larger than Israel’s image as a startup nation. Thousands of Instagram posts from Tel Aviv’s gay pride festivities or the buzz from... View Details
Keywords: by Danielle Kost; Tourism
  • 08 Dec 2022
  • HBS Case

The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

that might be different from other forms of political corporate engagement,” says Hsieh, about the challenges of maintaining customers’ trust in an international fishbowl. A pressure play Based in Switzerland—a country that prides itself... View Details
Keywords: by Michael Blanding; Consumer Products
  • 01 Nov 2017
  • What Do You Think?

What Are the Real Lessons of the Wells Fargo Case?

If that’s the case, there must be an educational treasure trove in the recent experiences at Wells Fargo, regarded as one of the best-managed banks in the world. A case about Wells Fargo might well contain some of the following. For years, Wells Fargo has View Details
Keywords: by James Heskett; Banking
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

other hand, always prided itself on its personal touch, empowering individual stores—even individual employees—to make decisions about products that emphasize high quality, healthy, and local foods. That decentralization, however, caused... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 20 Apr 2021
  • Book

A Simple Question That Can Guide Companies to Epic Success

design, but just look at their faces, beaming with pride and anticipation! Or online, head over to Facebook and Instagram, where you will see other instances of value creation. Look at the pictures and videos your friends post when they... View Details
Keywords: by Danielle Kost
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

prides itself on its pragmatism, needs to remain aware that the managerial and organizational structures that define it can also breed protective sacred cows or truth-denying ideologies that ultimately threaten it. What's required in an... View Details
Keywords: by Garry Emmons
  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

isolating at home, the remaining workers asked for KN95 masks, better testing protocols, and the right to turn away illegally unmasked customers. These requests were flatly refused—a surprising response from a company whose founder, Howard Schultz, took View Details
Keywords: by Michael Beer
  • 12 Nov 2001
  • Research & Ideas

The Three Components of Family Governance

service. Other families feel at least a modest compensation is warranted and earned. Families in business need to nurture members' feelings of trust and pride concerning the family and business as well as build a sense of teamwork to keep... View Details

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