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  • July–September 2023
  • Article

A Systematic Review of Respect Between Acute Care Nurses and Physicians

By: Derrick P. Bransby, Anna T. Mayo, Matthew A. Cronin, Katie Park and Christina Yuan
Background: Interprofessional collaboration between nurses and physicians has become an essential part of patient care, which, when lacking, can lead to well-known challenges. One possible explanation for ineffective nurse–physician collaboration is a lack of... View Details
Keywords: Relationships; Status and Position; Cooperation; Attitudes; Behavior; Outcome or Result; Health Industry
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  • April 2017
  • Case

The Future of Patent Examination at the USPTO

By: Prithwiraj Choudhury, Tarun Khanna and Sarah Mehta
The U.S. Patent and Trademark Office (USPTO) is the federal government agency responsible for evaluating and granting patents and trademarks. In 2015, the USPTO employed approximately 8,000 patent examiners who granted nearly 300,000 patents to inventors. As of April... View Details
Keywords: Machine Learning; Telework; Collaborating With Unions; Human Resources; Recruitment; Retention; Intellectual Property; Copyright; Patents; Trademarks; Knowledge Sharing; Technology Adoption; Organizational Change and Adaptation; Performance Productivity; Performance Improvement; District of Columbia
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  • 14 Nov 2023
  • Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

as a result, on the periphery of the same community. “What we’re trying to say is there are many more jobs than you might imagine where having the right connections can be helpful to your company.” The study reinforces the value of human... View Details
Keywords: by Ben Rand
  • Program

Leading and Building a Culture of Innovation

offered in cooperation with the HBS Leadership Initiative. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits Focusing on the nature of innovation and on your leadership practice, you will... View Details
  • Program

Aligning Strategy and Sales

companies with go-to-market and business development efforts, as well as leaders of those portfolio companies Attendance by multiple company representatives will foster teamwork and amplify the program's impact. Because the process of mapping sales efforts to strategy... View Details
  • Web

Placement - Doctoral

Psychology, Greene Lab, Post-Doctoral Fellow Dissertation: Defusing Political Animosity with a Cooperative Quiz Game Advisors: Joshua Greene (Chair) , Mina Cikara , and Jeffrey T. Polzer Jeff Steiner Organizational Behavior, 2023... View Details
  • January 2015
  • Article

Costly Third-party Punishment in Young Children

By: Katherine McAuliffe, Jillian J. Jordan and Felix Warneken
Human adults engage in costly third-party punishment of unfair behavior, but the developmental origins of this behavior are unknown. Here we investigate costly third-partypunishment in 5- and 6-year-old children. Participants were asked to accept (enact) or reject... View Details
Keywords: Third-party Punishment; Inequity Aversion; Social Cognition; Cooperation; Fairness; Behavior
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  • November 2010
  • Article

Stress-Test Your Strategy: The 7 Questions to Ask

By: Robert Simons
An economic downturn can quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in order to... View Details
Keywords: Business Strategy; Creativity; Success; Customers; Employees; Business and Shareholder Relations; Performance; Risk and Uncertainty; Decision Choices and Conditions
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  • 2023
  • Working Paper

Rapport in Organizations: Evidence from Fast Food

By: Achyuta Adhvaryu, Parker Howell, Anant Nyshadham and Jorge Tamayo
Common identity often provides a foundation for workplace rapport. Though gender is perhaps the most frequently studied dimension of identity among workers, little is known about how gender match between managers and their workers might affect team performance. Using... View Details
Keywords: Management; Relationships; Gender; Labor and Management Relations; Organizational Change and Adaptation; Employees; Food and Beverage Industry; Colombia
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  • Web

The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

enterprise as a “soulless” corporation. For example, United States Steel , a corporate history written by Cotter in cooperation with Gary and U.S. Steel, leveraged text and photographs illustrating the process of steel production to... View Details
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

2000) and social comparison (Festinger, 1954) lead to well-known cooperative effects within subordinate-supervisor pairs of the same sex and race, but potentially competitive effects among demographically similar peers. Analyzing... View Details
Keywords: Martha Lagace
  • 2020
  • Case

Building Transparency within the Sustainable Apparel Coalition: The Road to Successful Pre-Competitive Collaboration

By: Andrew J. Hoffman
The Sustainable Apparel Coalition (SAC) was founded in 2010 to develop a common set of sustainability standards for the apparel, footwear, and home textile industries. The organization was an example of pre-competitive collaboration, a strategy in which companies... View Details
Keywords: Environmental Sustainability; Cooperation; Social Issues; Governing and Advisory Boards; Corporate Social Responsibility and Impact; Performance Evaluation; Apparel and Accessories Industry
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  • 15 Oct 2018
  • Research & Ideas

Shaky Business: How Handshakes Win Negotiations

Kritchanut Humans have lots of rituals to choose from when greeting each other—embrace or no embrace? Kiss one cheek or two? But one ritual that is remarkably consistent across cultures is the handshake. “That form of physical contact is... View Details
Keywords: by Michael Blanding
  • Web

Topics - HBS Working Knowledge

Complexity (3) Conflict Management (4) Conflict and Resolution (13) Conflict of Interests (1) Construction (1) Consumer Behavior (173) Contracts (7) Cooperation (3) Cooperative Ownership (1) Copyright (2)... View Details
  • 26 Mar 2019
  • First Look

New Research and Ideas, March 26, 2019

March 2019 Organizational Behavior and Human Decision Processes Thin Slices of Workgroups By: Satterstrom, Patricia, Jeffrey T. Polzer, Lisa Kwan, Oliver P. Hauser, Wannawiruch Wiruchnipawan, and Marina Burke Abstract—In this paper, we... View Details
Keywords: Dina Gerdeman
  • 02 Apr 2020
  • What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

increasingly predictable characteristic: they have multinational if not global impact. Does that mean they require global responses? For instance, in the current pandemic, could more international cooperation have helped moderate the... View Details
Keywords: by James Heskett
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

autonomy. Purpose transforms the entire basis for cooperation inside the workplace, turning the enterprise from a nexus of contracts between self-interested individuals into a nexus of commitments. As my research confirmed, the trust that... View Details
Keywords: by Ranjay Gulati
  • 05 Oct 2023
  • Blog Post

A Pathway to Public Service: Brandon Moore (MBA/MPP 2025)

problems demand public-private cooperation. We’ll only achieve our climate goals if private firms develop innovative technologies and public regulators keep a tight lid on emissions. Similarly, policymakers cannot fix our country’s wage gaps without real support from... View Details
  • 16 Apr 2001
  • Research & Ideas

Breaking the Code of Change

expressed as shareholder value. Its focus is on formal structure and systems. It is driven from the top with extensive help from consultants and financial incentives. Change is planned and programmatic. Theory O has as its purpose the development of the organization's... View Details
Keywords: by Michael Beer & Nitin Nohria
  • 25 Jun 2012
  • Research & Ideas

Collaborating Across Cultures

time, many of the ideas from Chinese culture might not translate easily into a Western context," he says. "You have to find a way to generate a common platform to appeal to both sides." In a forthcoming article in the journal Organizational Behavior and View Details
Keywords: by Michael Blanding