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Publications

Filter Results: (78) Arrow Down
Filter Results: (78) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (78)
    • News  (10)
    • Research  (59)
  • Faculty Publications  (12)

Show Results For

  • All HBS Web  (78)
    • News  (10)
    • Research  (59)
  • Faculty Publications  (12)
← Page 3 of 78 Results →
  • 01 Mar 2008
  • News

Negotiating with Wal-Mart

the P&G Relationship with Wal-Mart,” HBS professor Jim Sebenius and Research Associate Ellen Knebel show two very different organizations doing just that. The cases are part of a series that involve hard View Details
Keywords: Julia Hanna; General Merchandise Stores; Retail Trade
  • 21 Nov 2005
  • Research & Ideas

Making Credibility Your Strongest Asset

they're willing to help even when they are busy, and they're unlikely to haggle about return favors. The same dynamic applies to external relationships with longtime customers, vendors, and clients. Negotiating successfully in a competitive environment isn't just a... View Details
Keywords: by Michael Wheeler
  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

We all know the feeling. After a hard negotiation we make the deal, put down the money, and feel excitement and relief that the bargaining is over. And then the doubts creep in. Did I get everything I could... View Details
Keywords: by Michael Blanding
  • Web

Rock 100: The Summit - Entrepreneurship

Mel Tukman Faculty Fellow Richard Hame rmesh , MBA Class of 1961 Professor of Management Practice Felda Hard ymon , MBA Class of 1975 Professor of Management Practice Gordon Jones , Director, Harvard Innovation Lab William Kerr ,... View Details
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

Underhill. "If I go to a Web site that's hard to read because it's got funky type face, and I can't get service when I call, well, that's a problem." And many stores post signs with print far too small for many of their... View Details
Keywords: by Richard Bierck; Retail
  • 01 Jun 2007
  • News

The Show Goes On

hoping to sell 2,000 tickets at $30 each. That’s close to our $70,000 operating budget. This year, we had some savvy negotiators who bargained with our lighting and sound vendors and managed to get a 10 percent reduction in price. Another... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

Imagine you walk into a shop where you don’t know the prices. Maybe it’s a Turkish souk, redolent with smells of saffron and turmeric. Or maybe it’s a New Hampshire antique store, full of dusty shelves of enticing oddities. You pick out your silk scarf or ceramic... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • 24 May 2004
  • Research & Ideas

Becoming an Ethical Negotiator

does it." Q: What makes a great, ethical negotiator in your view? A: Foresight is critical to maintaining ethical standards. People get into trouble when they make hasty decisions, or when they feel as if they've been backed into a corner. Before you go to the... View Details
Keywords: by Martha Lagace
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

stability for insurers? Consolidation in the health insurance industry is not the answer. While Aetna’s bargaining power with ever-more consolidated provider organizations would have improved if it were allowed to join forces with Humana,... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

elements. These elements can include how each person understands himself or herself; how they understand their relationship with the other person as well as that person's characteristics; and what they perceive and know about the View Details
Keywords: by Martha Lagace
  • 01 Sep 2007
  • News

To The Rescue

traditional Indian greeting. It’s hard for Western observers to fathom, but EMRI’s 108 service is India’s first coordinated emergency response system, similar to the 911 system in the United States. At least for residents of Andhra... View Details
Keywords: Garrett M. Graff; emergency response networks; Ambulatory Health Care Services; Health, Social Assistance; Telecommunications; Information
  • 09 Jul 2013
  • Research & Ideas

Catching Up With Boards--Jay Lorsch

that establish the going rate for talent according to company size, industry, and geography. Salaries in these tables are reported in quartiles, from highest to lowest amounts, and no corporate compensation committee wants to say that it went View Details
Keywords: by Jim Aisner
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

bolster their bargaining power, and channeling the flow of the process through time. They understand that actions taken away from the negotiating table can be as important as what goes on at the table, if not more so.1 Specifically,... View Details
Keywords: by Michael Watkins
  • 01 Jun 2012
  • News

Made in the USA

galvanized wire used to make lobster traps and fencing. The coating comes in a variety of colors. Photo courtesy Riverdale Mills That philosophy has been a guiding tenet at Riverdale from Day One. While rehabbing the abandoned mill he bought at a View Details
Keywords: Blagg, Deborah; cheese; lobster fishing; Fishing, Hunting and Trapping; Agriculture; Management of Companies and Enterprises; Management; Food Manufacturing; Manufacturing
  • Web

Rewiring the Workplace: Behavioral Economics and the Future of Inclusive Organizations - Blog: RGE Report

belong to dominant groups (white, male, heterosexual, etc.) . If an organization can steer managers, employees, and even senior leaders toward active choices, this makes it hard for defaults to determine decisions and more likely that... View Details
  • 26 Sep 2005
  • Research & Ideas

What Perceived Power Brings to Negotiations

Power at the bargaining table is rarely distributed evenly. A job seeker lacking alternative offers is not going to have much "hammer" in salary discussions with a prospective employer. But what happens when you are perceived to... View Details
Keywords: by Mallory Stark
  • 16 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part One

modern language, that was built around quality, elegance, and social stature or social place. How he came to that set of distinguishing characteristics, the essence of his brand, is a fascinating story that I worked long and hard to... View Details
Keywords: by Martha Lagace
  • 11 Dec 2018
  • First Look

New Research and Ideas, December 11, 2018

world's food citizens—realize they must take more responsibility for society's nutritional needs, economic development, and the health of the environment. Goldberg argues that the traditionally commodity-oriented, bargaining relationship... View Details
Keywords: Dina Gerdeman
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

dearly for the intangible aspects of the product, which the firm works very hard to keep integrated with the physical product. Deals with a range of issues confronting creative economy companies, such as how to produce products with very... View Details
Keywords: Martha Lagace
  • 01 Feb 1998
  • News

Running Up the Score

modest and unassuming, is speaking, as he often does to young people, about the virtues of hard work, perseverance, and other old-fashioned values. When the Denver Broncos All-Pro running back finishes his talk, it's time to turn the... View Details
Keywords: Garry Emmons
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