Publications

02 Aug 2022
Research & Ideas

6 Strategies for Building Socially Responsible—and Profitable—Companies

A dozen years ago, Harvard Business School Professor George Serafeim wondered why some companies operated with an eye toward the greater good, while most did not. Back then, he always got the same response: Corporate leaders thought social and environmental practices... View Details

Keywords: by Lane Lambert

18 Nov 2022
HBS Case

What Does It Take to Safeguard a Legacy in Asset Management?

actually makes you better.” An idea taking root Despite the success of his firm, Brown had not been immune to brushes with bias. Growing up in a small segregated town in Florida after World War II, Brown recalled being awestruck by white... View Details

Keywords: by Rachel Layne; Financial Services

01 Jun 2022
What Do You Think?

Is Stakeholder Management Facing New Headwinds?

opposition to Florida legislation viewed as antithetical to the LGBTQ community, the state ended some of Disney’s taxing and property authorities over its Disney World Florida theme park. Suddenly, Disney is... View Details

Keywords: by James Heskett

March 2018 (Revised September 2019)
Case

Chewy.com (A)

By: Jeffrey F. Rayport and Matthew G. Preble

In late 2013, Ryan Cohen, cofounder and CEO of online pet products retailer Chewy.com, faces a “bet the company decision”—whether to stay with a third-party logistics provider (3PL) for all of its e-commerce fulfillment or to take the function in house. Cohen worries... View Details

Keywords: Pet Food; Pet Products; Retail; Growth and Development Strategy; Service Operations; Decision Choices and Conditions; E-commerce; Retail Industry; Service Industry; Florida; United States

July 2023 (Revised June 2025)
Case

The Miccosukee Tribe and the Battle to Save the Everglades: A Miami Climate Action Story

By: Rosabeth Moss Kanter and Joyce J. Kim

The Miccosukee Indians, a small tribe of indigenous people in South Florida, have a long-standing interest in protecting the land, waterways, and habitats of the Everglades, their ancestral home, which serves as a watershed for urban areas in Miami-Dade County and a... View Details

Keywords: Native Americans; Climate Change; Change; Leadership; Natural Environment; Florida; Everglades National Park

02 Mar 2021
HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

make up for crimes by the Nazis, and South Africa paid Black victims of apartheid. In the United States, the federal government provided payments in the 1990s to Japanese civilians interred in camps during World War II. In 1994, the state of View Details

Keywords: by Michael Blanding

July 2014
Case

Thompson Asset Management

By: William Fruhan and John Banko

Thompson Asset Management (TAM) is a small investment advisory and asset management firm in Jacksonville, Florida, with about $100 million in assets under management in two different funds. Since starting the firm in 2009, the CEO and founder Allison Thompson has had a... View Details

Keywords: Small Business; Asset Management; Expansion; Investment Portfolio; Financial Services Industry; Florida

02 May 2022
What Do You Think?

Can the Case Method Survive Another Hundred Years?

corporation’s behalf, management has seen Florida Governor Ron DeSantis and the state’s legislature continue to litigate the issue by dissolving Disney’s 55-year-old Reedy Creek Improvement District on June 1, 2023 (providing over a year... View Details

Keywords: by James Heskett; Education

09 May 2023
Research & Ideas

Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture

Remote work is here to stay—but not everywhere, and not in all companies. As the business world emerges from the pandemic, some companies are demanding a full return to the office. Others are embracing remote work options for their employees. New research suggests how... View Details

Keywords: by Rachel Layne

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

their work, Kanter says. For instance, Lipsey lobbied to get a young educator appointed to the Florida State Board of Education and ended up stepping into the role herself, while she was already busy growing Radical Partners. Tokenism is... View Details

Keywords: by Carolyn DiPaolo

October 2022
Case

An Heir with No Spare: The Deitch Family Office

By: Lauren Cohen and Grace Headinger

Joe and Matt Deitch, father and son, knew it was time to start their own family office. Matthew had recently joined his father at the family’s three enterprises, and they both realized that their family’s needs had grown increasingly complex over the years. In search... View Details

Research Summary

Overview

By: Vincent Pons

Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.

He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details

07 Sep 2019
Op-Ed

Even for Non-Believers, These Are the Next Steps on Climate Change

problem that hits hardest at people with the least capital and it’s a real social justice concern in the case of possible sea level rise. Migration Migration manifests in many ways. Florida is one of the fastest-growing states in the... View Details

Keywords: by John Macomber

September 2020
Teaching Note

Miami's Tech Future (D): Developing New Leadership

By: Rosabeth Moss Kanter and Joyce J. Kim

Traditional establishment leadership of Miami is increasingly challenged by a rising millennial generation that is more diverse and brings more innovative and entrepreneurial “outside-the-building” approaches, including impatience for change. Leadership succession is... View Details

Keywords: Leaders; Civic Innovation; Change; Change Leadership; Startup; Scaling And Growth; Jurisdictional Disputes; Communication; Community Impact; Community Relations; Leading Change; Leadership; Diversity; Demographics; Entrepreneurship; Business and Community Relations; Miami; Florida

November 2012 (Revised August 2013)
Teaching Note

Paul Thomson: Walker Insurance

By: Jim Sharpe

Keywords: Crisis Management; Acquisitions; Search Funds; Entrepreneurial Management; Entrepreneurs; Insurance; Turnarounds; Boards Of Directors; Sales Force Management; Entrepreneurship; Insurance Industry; Florida

May 2003
Case

Sun Hydraulics: Leading in Tough Times (A) (Abridged)

By: Linda A. Hill and Jennifer Suesse

Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida; confronts tough choices due to the economic downturn in 2001. The company leadership debates how to maintain profitability and reduce labor costs... View Details

Keywords: Organizational Culture; Mission and Purpose; Financial Crisis; Crisis Management; Manufacturing Industry; Florida

June 1982 (Revised May 1985)
Case

TRW: The Gainesville Plant (Condensed)

By: Michael Beer

Keywords: Florida