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Publications

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  • All HBS Web  (596)
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    • News  (116)
    • Research  (335)
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    • Multimedia  (1)
  • Faculty Publications  (105)

Show Results For

  • All HBS Web  (596)
    • People  (2)
    • News  (116)
    • Research  (335)
    • Events  (1)
    • Multimedia  (1)
  • Faculty Publications  (105)
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Identity theft & credit card fraud

Where can I find figures and trends on identity theft and credit card fraud? Consumer Sentinel Network Reports via the Federal Trade Commission Web site. Note that information about View Details
  • Web

Buy Now, Pay Later: Credit and the Market Economy: The Rise of Credit Reporting

the Courts Credit and Information Technology Credit in a Consumer Society Research Links Credits “Credit is the vital air of the system of modern... View Details
  • 25 Feb 2020
  • News

Case Study: The Credit Bureau

company Mobley to offer an alternative: an affordable way to furnish a home with stylish, quality pieces with a lease of 3 to 12 months, without the burden of ownership. Mobley’s entrée to the $230 billion market for furniture and home goods is a direct-to-consumer... View Details
Keywords: Jen McFarland Flint; Real Estate
  • April 2011
  • Teaching Note

Santander Consumer Finance (TN)

By: J. Gunnar Trumbull
Teaching Note for 711015. View Details
Keywords: Organizational Structure; Expansion; Decisions; Economic Slowdown and Stagnation; Credit; Growth and Development; Personal Finance; Management Practices and Processes; Banking Industry; Spain
Citation
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Trumbull, J. Gunnar. "Santander Consumer Finance (TN)." Harvard Business School Teaching Note 711-093, April 2011.
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

reason is all about consumer and societal reactions. Just because something is legal doesn't necessarily mean it's viewed as acceptable. There's a growing awareness among customers and users about how their data is used, and people... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
  • 30 Jan 2018
  • Working Paper Summaries

Credit Supply Shocks, Network Effects, and the Real Economy

Keywords: by Laura Alfaro, Manuel García, and Enrique Moral-Benito
  • 01 Sep 2009
  • News

Consumer Finance Makes HBS Debut

in other areas. But we didn’t have a course that would help students understand consumers and the financial service firms that serve them, including traditional banks, insurance companies, credit card... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Finance
  • Web

Buy Now, Pay Later: Credit and Charity

Economy: The Rise of Credit Reporting Credit in a Consumer Society Research Links Credits “Monte di pietà, an institution of Christian piety, may... View Details

    Running a Consumer Fintech Startup within Goldman Sachs

    Marcus by Goldman Sachs marked a dramatic shift for the 150-year-old financial institution, which historically had served only businesses and the wealthiest people. The fintech startup operated within Goldman Sachs, offering unsecured personal loans for the mass... View Details

    • 03 Dec 2008
    • What Do You Think?

    Can Housing and Credit be “Nudged” Back to Health?

    smaller." John Homan suggested, "... that the Federal Government give a 10 percent tax credit to the purchaser of a house and the purchaser pay it back ... over 20 years in equal installments with no interest." Education in... View Details
    Keywords: by Jim Heskett
    • 24 Nov 2020
    • Working Paper Summaries

    Accounting for Product Impact in the Consumer Finance Industry

    Keywords: by George Serafeim and Katie Trinh; Financial Services
    • Web

    Buy Now, Pay Later: Imagining Pre-Industrial Credit

    Economy: The Rise of Credit Reporting Credit in a Consumer Society Research Links Credits Woodcuts, engravings, and other prints reveal the ways... View Details
    • Web

    Buy Now, Pay Later: Credit in Pre-Industrial Society

    Economy: The Rise of Credit Reporting Credit in a Consumer Society Research Links Credits “There are two sorts of wealth-getting. The most hated... View Details
    • Web

    Buy Now, Pay Later: Pre-Industrial Credit in Practice

    Economy: The Rise of Credit Reporting Credit in a Consumer Society Research Links Credits “To term an American farmer dilatory in regard to the... View Details
    • Web

    Buy Now, Pay Later: Credit and Information Technology

    the Courts Credit and Information Technology Credit in a Consumer Society Research Links Credits “The ratings given by the large commercial... View Details
    • 2016
    • Report

    How Do People Pay Rent?

    By: David Hao Zhang
    Households still pay rent primarily with paper methods, even though electronic methods are featured more prominently among high-income, high-education, and high-rent households. These patterns may be explained either by the lack of landlord acceptance of electronic... View Details
    Keywords: Consumer Payments; Rent Payments; Money Order; Credit Card; Checks; Credit Cards; Online Technology; Consumer Behavior; Cash; Leasing
    Citation
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    Zhang, David Hao. "How Do People Pay Rent?" Federal Reserve Bank of Boston, Research Data Report, No. 16-2, Federal Reserve Bank of Boston, Boston, MA, 2016.
    • 2008
    • Working Paper

    Consumer Demand for Prize-Linked Savings: A Preliminary Analysis

    By: P. Tufano, Nick Maynard and Jan-Emmanuel De Neve
    This paper reports on a small-scale survey of the potential American demand for prize-linked savings accounts, an account that awards prizes as part of the saving product's return. In October 2006, Centra Credit Union launched a prize-linked savings pilot. As part of... View Details
    Keywords: Saving; Income; Consumer Behavior; Personal Finance; Investment Return; Banks and Banking; Clarksville
    Citation
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    Related
    Tufano, P., Nick Maynard, and Jan-Emmanuel De Neve. "Consumer Demand for Prize-Linked Savings: A Preliminary Analysis." Harvard Business School Working Paper, No. 08-061, February 2008.
    • April 2024
    • Article

    Pay-As-You-Go Insurance: Experimental Evidence on Consumer Demand and Behavior

    By: Raymond Kluender
    Pay-as-you-go contracts reduce minimum purchase requirements which may increase market participation. We randomize the introduction and price(s) of a novel pay-as-you-go contract to the California auto insurance market where 17 percent of drivers are uninsured. The... View Details
    Keywords: Contracts; Consumer Behavior; Price; Personal Finance; Insurance Industry; California
    Citation
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    Kluender, Raymond. "Pay-As-You-Go Insurance: Experimental Evidence on Consumer Demand and Behavior." Review of Financial Studies 37, no. 4 (April 2024): 1118–1148.
    • 26 Jan 2021
    • Research & Ideas

    A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time

    A novel approach to repaying debt could help consumers free themselves from crushing credit card balances faster, according to new research. Rather than asking borrowers to make payments toward their total... View Details
    Keywords: by Kristen Senz; Financial Services
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