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    • All HBS Web  (2,203)
      • Faculty Publications  (743)

      Conflict and ResolutionRemove Conflict and Resolution →

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      • October 2023 (Revised April 2024)
      • Case

      Accounting Red Flags or Red Herrings at Catalent? (A)

      By: Joseph Pacelli, ZeSean Ali and Tom Quinn
      Fund manager Janet Curie asked for a recommendation about the pharmaceutical company Catalent. The company seemed like a solid investment. However, a pair of research reports issued over the previous two months complicated this narrative. GlassHouse Research, a short... View Details
      Keywords: Accounting Audits; Budgets and Budgeting; Earnings Management; Cost Accounting; Fair Value Accounting; Revenue Recognition; Integrated Corporate Reporting; Fairness; Moral Sensibility; Values and Beliefs; Government Legislation; Conflict of Interests; Announcements; Blogs; Debates; Investment; Trust; Business and Shareholder Relations; Pharmaceutical Industry; Accounting Industry; United States
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      Pacelli, Joseph, ZeSean Ali, and Tom Quinn. "Accounting Red Flags or Red Herrings at Catalent? (A)." Harvard Business School Case 124-024, October 2023. (Revised April 2024.)
      • September 2023
      • Technical Note

      Note on Family Constitutions

      By: Christina R. Wing
      Less than half of family businesses will survive generational transfer. While sometimes this is due to operating company issues, in many cases it is because of conflict within the family. Many families create and adopt a family constitution to proactively mitigate... View Details
      Keywords: Family Business; Policy; Organizational Structure; Family Ownership; Conflict Management; Agreements and Arrangements
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      Wing, Christina R. "Note on Family Constitutions." Harvard Business School Technical Note 624-045, September 2023.
      • September 2023
      • Technical Note

      Note on Difficult Conversations in the Family Enterprise

      By: Christina R. Wing
      The best time to have a difficult conversation is, ideally, as soon as possible. Engaging in challenging conversations early can produce beneficial results for several reasons, such as resolving issues, improving communication, preserving relationships, and increasing... View Details
      Keywords: Conversation; Family Business; Interpersonal Communication; Conflict and Resolution
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      Wing, Christina R. "Note on Difficult Conversations in the Family Enterprise." Harvard Business School Technical Note 624-044, September 2023.
      • 2023
      • Working Paper

      Do Third-Party Guarantors Reassure Foot Soldiers?

      By: Natalia Garbiras-Díaz, Michael Weintraub, Leopoldo Fergusson, Juana Catalina Garcia Duque and Laia Balcells
      Since the end of the Cold War, international third parties such as the United Nations (UN) have become frequent guarantors of peace agreements. Existing studies document that third parties provide assurances that help maintain peace, yet these studies nearly... View Details
      Keywords: United Nations; Colombia; Peacemaking; Peace Process; Peace; Civil Unrest; Civil Society; Political Leadership; Policy; Civil Society or Community; Governance; Government and Politics; Economy; Economic Growth; Latin America; South America; Colombia
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      Garbiras-Díaz, Natalia, Michael Weintraub, Leopoldo Fergusson, Juana Catalina Garcia Duque, and Laia Balcells. "Do Third-Party Guarantors Reassure Foot Soldiers?" Working Paper, August 2023.
      • July 2023 (Revised February 2025)
      • Case

      The Grand Ethiopian Renaissance Dam: Conflict on the Nile

      By: Mattias Fibiger, Jeremy Friedman, Leah Azeze and Temi Ojuade
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      Fibiger, Mattias, Jeremy Friedman, Leah Azeze, and Temi Ojuade. "The Grand Ethiopian Renaissance Dam: Conflict on the Nile." Harvard Business School Case 724-004, July 2023. (Revised February 2025.)
      • May 29, 2023
      • Article

      Putin Wants You to Think He’s an Anti-Woke Crusader

      By: Jeremy Friedman
      Keywords: Political Elections; War; Conflict and Resolution; Russia; United States; Ukraine
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      Friedman, Jeremy. "Putin Wants You to Think He’s an Anti-Woke Crusader." ForeignPolicy.com (May 29, 2023).
      • 2023
      • Working Paper

      Causes and Consequences of State Violence against Civilians: The Rohingya of Myanmar

      By: C. Austin Davis, Paula Lopez-Pena, A. Mushfiq Mobarak and Jaya Wen
      The Rohingya crisis is a severe, ongoing conflict involving large-scale violence and forced displacement, yet its causes are contested and its consequences lack systematic documentation. We marshal a variety of existing and original data to shed light on its drivers,... View Details
      Keywords: War; Conflict and Resolution; Motivation and Incentives; Developing Countries and Economies; Myanmar
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      Davis, C. Austin, Paula Lopez-Pena, A. Mushfiq Mobarak, and Jaya Wen. "Causes and Consequences of State Violence against Civilians: The Rohingya of Myanmar." Working Paper, August 2023.
      • Article

      Do Citizens’ Preferences Matter? Shaping Legislator Attitudes Towards Peace Agreements

      By: Miguel García-Sánchez, Aila M. Matanock and Natalia Garbiras-Díaz
      To what extent are legislators, responsible for the implementation of many peace agreements, responsive to citizens’ preferences? Examining the 2016 Colombian peace agreement, we embed an experiment in the 2019 wave of a survey of all the members of Congress. We inform... View Details
      Keywords: Legislation; Legislators; Peace Process; Agreements; Govenment; Voters' Interests; Governance; Government and Politics; Voting; Policy; Governing Rules, Regulations, and Reforms; Latin America; Colombia
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      García-Sánchez, Miguel, Aila M. Matanock, and Natalia Garbiras-Díaz. "Do Citizens’ Preferences Matter? Shaping Legislator Attitudes Towards Peace Agreements." Journal of Conflict Resolution 67, no. 5 (May 2023): 893–922.
      • April 2023
      • Case

      Strive Asset Management

      By: Suraj Srinivasan, Lynn S. Paine and Aldo Sesia
      Strive Asset Management, which launched in 2022, was actively targeting several leading U.S. companies in the upcoming 2023 proxy voting season to stop acquiescing to those large asset managers and other institutional shareholders who were pressing those companies to... View Details
      Keywords: ESG; Shareholder Activism; Asset Management; Investment Funds; Corporate Governance; Risk Management; Climate Change; Diversity; Equity; Financial Services Industry; United States
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      Srinivasan, Suraj, Lynn S. Paine, and Aldo Sesia. "Strive Asset Management." Harvard Business School Case 123-088, April 2023.
      • April 15, 2015
      • Article

      What to Do If a Feud Threatens Your Family Business

      By: Josh Baron and Rob Lachenauer
      Keywords: Family and Family Relationships; Family Business; Conflict and Resolution
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      Baron, Josh, and Rob Lachenauer. "What to Do If a Feud Threatens Your Family Business." Harvard Business Review (website) (April 15, 2015).
      • 2023
      • Working Paper

      Firm Purpose and Problem Wickedness: A Review of the Academic Literature

      By: Caroline Adelson, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price and Marco Iansiti
      Our understanding of the firm’s role in society has evolved greatly over the past 70 years, with more recent years seeing a sharp rise in interest for how firms can contribute more than profits to society – that is, have a purpose beyond profits. Businesses engaged in... View Details
      Keywords: Mission and Purpose; Problems and Challenges
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      Adelson, Caroline, Charlotte Kuller, Cate Tompkins, Ellora Sarkar, Samantha Price, and Marco Iansiti. "Firm Purpose and Problem Wickedness: A Review of the Academic Literature." Harvard Business School Working Paper, No. 23-063, April 2023.
      • March 2023 (Revised January 2025)
      • Case

      Wilshire Lane Capital

      By: Jeffrey J. Bussgang, Lindsay N. Hyde and Stacy Straaberg
      In September 2021, Adam Demuyakor (MBA 2017) was faced with decisions about how to launch his venture capital (VC) investment firm. His previous investment activities were a series of angel investments and special purpose vehicles alongside two part-time general... View Details
      Keywords: Ownership Stake; Investment Funds; Venture Capital; Business and Shareholder Relations; Real Estate Industry; Technology Industry; Los Angeles; California; United States
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      Bussgang, Jeffrey J., Lindsay N. Hyde, and Stacy Straaberg. "Wilshire Lane Capital." Harvard Business School Case 823-062, March 2023. (Revised January 2025.)
      • March 2023
      • Teaching Note

      Sustainability Reporting at Dollar Tree, Inc.

      By: Suraj Srinivasan and Li-Kuan Ni
      Teaching Note for HBS Case No. 122-044. The case discusses the ESG strategy of Dollar Tree Inc., a U.S. Fortune 500 company in the deep discount retail industry and the shareholder pressure faced by the company. In 2022, the company faced a shareholder resolution from... View Details
      Keywords: ESG; Sustainability; Shareholder Activism; Dollar Tree; Sustainability Reporting; ESG Reporting; Board Of Directors; Shareholder Engagement; GHG; Environmental Accounting; Integrated Corporate Reporting; Trends; Communication; Announcements; Voting; Environmental Management; Climate Change; Environmental Sustainability; Values and Beliefs; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governing Rules, Regulations, and Reforms; Policy; Reports; Business or Company Management; Risk Management; Corporate Social Responsibility and Impact; Outcome or Result; Strategic Planning; Business and Stakeholder Relations; Situation or Environment; Opportunities; Civil Society or Community; Social Issues; Public Opinion; Strategy; Adaptation; Alignment; Business Strategy; Corporate Strategy; Value Creation; Retail Industry; United States; Virginia
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      Srinivasan, Suraj, and Li-Kuan Ni. "Sustainability Reporting at Dollar Tree, Inc." Harvard Business School Teaching Note 123-077, March 2023.
      • March 1, 2023
      • Editorial

      To Overcome Resistance to DEI, Understand What’s Driving It

      By: Eric Shuman, Eric Knowles and Amit Goldenberg
      Employees often resist DEI initiatives, which of course hinders their effectiveness. The authors—experts in the resistance to social-change efforts—write that the key to overcoming resistance to any effort is figuring out why people are resisting. When it comes to DEI... View Details
      Keywords: Diversity; Conflict and Resolution; Corporate Social Responsibility and Impact; Employees
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      Shuman, Eric, Eric Knowles, and Amit Goldenberg. "To Overcome Resistance to DEI, Understand What’s Driving It." Harvard Business Review (website) (March 1, 2023).
      • February 2023
      • Case

      Nexus Market (A): Ukraine War Ripples into Silicon Valley

      By: Tsedal Neeley and Jeff Huizinga
      A Silicon Valley start-up executive must navigate tensions between its Ukrainian and Russian sub-contractors as war between the two countries rages. After war erupts between Ukraine and Russia, a team of subcontracted Ukrainian software developers threatens to cut ties... View Details
      Keywords: International Relations; Problems and Challenges; Conflict and Resolution; Technology Industry; United States
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      Neeley, Tsedal, and Jeff Huizinga. "Nexus Market (A): Ukraine War Ripples into Silicon Valley." Harvard Business School Case 423-024, February 2023.
      • February 2023
      • Supplement

      Nexus Market (B): After the Ultimatum

      By: Tsedal Neeley and Jeff Huizinga
      This case reveals how the situation with Nexus Market and its Ukrainian and Russian subcontractors was resolved. The conclusion to the story of a Silicon Valley start-up executive facing an ultimatum from a team of Ukrainian subcontractors to cut ties with a separate... View Details
      Keywords: International Relations; Conflict and Resolution; Business and Stakeholder Relations; Technology Industry; United States; Ukraine; Russia; Europe
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      Neeley, Tsedal, and Jeff Huizinga. "Nexus Market (B): After the Ultimatum." Harvard Business School Supplement 423-065, February 2023.
      • 2023
      • Working Paper

      The Link Between Integrative Bargaining and Leadership Evaluations

      By: Julian J. Zlatev and Francis J. Flynn
      We draw from implicit leadership theory and the dual concern theory of conflict resolution to posit a link between negotiation style and leadership evaluations. Specifically, we propose that individuals who are more skilled at integrative, but not distributive,... View Details
      Keywords: Prosocial Behavior; Leadership; Negotiation; Conflict and Resolution; Performance Evaluation
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      Zlatev, Julian J., and Francis J. Flynn. "The Link Between Integrative Bargaining and Leadership Evaluations." Harvard Business School Working Paper, No. 23-044, January 2023.
      • January 2023
      • Case

      Gerald Weiss (2023)

      By: Brian J. Hall, Carleen Madigan, Andrew Wasynczuk and Caroline Witten
      Gerald Weiss left Wall Street for the promise of a CFO position at a well-established corporation. He was given a 10-year options package with a guaranteed floor of $12 million and unlimited upside. To ensure the entire package would be worth at least $12 million after... View Details
      Keywords: Management Teams; Resignation and Termination; Executive Compensation; Organizational Culture; Agreements and Arrangements; Stock Options; Conflict and Resolution; New York (city, NY)
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      Hall, Brian J., Carleen Madigan, Andrew Wasynczuk, and Caroline Witten. "Gerald Weiss (2023)." Harvard Business School Case 923-038, January 2023.
      • 2023
      • Working Paper

      State Employment as a Strategy of Autocratic Control in China

      By: Jaya Y. Wen
      This paper presents evidence that autocrats use state-owned firms to strategically pacify social unrest via employment provision, a role that may contribute to their favorable treatment and persistence across settings. I use variation in a regional conflict between... View Details
      Keywords: State Ownership; Employment; Government and Politics; Conflict Management; China
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      Wen, Jaya Y. "State Employment as a Strategy of Autocratic Control in China." Working Paper, January 2023.
      • December 2022
      • Article

      Conflicting Interests and the Effect of Fiduciary Duty: Evidence from Variable Annuities

      By: Mark Egan, Shan Ge and Johnny Tang
      We examine the variable annuity market to study conflicts of interest and the effect of fiduciary duty in brokerage markets. Insurers typically pay brokers higher commissions for selling more expensive annuities. Our results indicate that sales are four times as... View Details
      Keywords: Variable Annuity; Brokers; Fiduciary Duty; Finance; Investment; Insurance; Conflict of Interests; Financial Services Industry; Insurance Industry; United States
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      Egan, Mark, Shan Ge, and Johnny Tang. "Conflicting Interests and the Effect of Fiduciary Duty: Evidence from Variable Annuities." Review of Financial Studies 35, no. 12 (December 2022): 5334–5386.
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