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  • Web

In The Community | About

than 7,200 hours in Pro Bono consulting through the HBS Association of Boston Community Action Partners (CAP) and CAP Brainstorms 25 MBA students in the Consulting for Impact Club engaged with 6 local... View Details
  • 23 Jul 2020
  • News

The Paradox Of Layoffs: Engagement Drops When You Need It Most

  • December 2006 (Revised December 2007)
  • Case

The Convention on Biological Diversity: Engaging the Private Sector

By: David E. Bell and Mary L. Shelman
The Convention on Biological Diversity (CBD) was a U.N. treaty that by 2006 had been signed by virtually every country in the world except for the United States. The treaty established three main goals: the conservation of biological diversity, the sustainable use of... View Details
Keywords: Agribusiness; Private Sector; Business and Community Relations; Business and Government Relations; Genetics; Environmental Sustainability
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  • 2021
  • Book

The Engaged Scholar: Expanding the Impact of Academic Research in Today’s World

By: Andrew J. Hoffman
Society and democracy are ever threatened by the fall of fact. Rigorous analysis of facts, the hard boundary between truth and opinion, and fidelity to reputable sources of factual information are all in alarming decline. A 2018 report published by the RAND Corporation... View Details
Keywords: Higher Education; Information; Civil Society or Community
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  • 29 Nov 2022
  • News

HBS Community of Data Scientists: Q+A Victoria Prince and Matt Hazelton

  • 18 Jan 2017
  • Blog Post

The Latino Community at HBS

that people are appreciated for being unique, authentic, and passionate leaders.  The Latino community at HBS is supportive and engaged in the development of leaders who make a difference in the world. LASO,... View Details
  • 10 Jan 2020
  • Blog Post

PRIDE in the HBS Community

PRIDE is HBS's home for lesbian, gay, bisexual, transgender, queer, and questioning MBA students and their partners. PRIDE builds community through dedicated social and advocacy programming, and in doing so create a supportive environment... View Details
  • 2015
  • Published Proceedings

Academic Engagement in Public and Political Discourse: Proceedings of the Michigan Meeting, May 2015

By: Andrew J. Hoffman, Kirsti Ashworth, Chase Dwelle, Peter Goldberg, Andrew Henderson, Louis Merlin, Yulia Muzyrya, Norma-Jean Simon, Veronica Taylor, Corinne Weisheit and Sarah Wilson
What is the role of the academic scholar within the discussions of the global challenges that are relevant to society, such as sustainability, health care, gun control, fiscal policy, and international affairs? How do scholars engage in a world in which knowledge is... View Details
Keywords: Higher Education; Social Issues; Knowledge Sharing; Communication Strategy
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  • December 2021
  • Article

Left- and Right-Leaning News Organizations Use Negative Emotional Content and Elicit User Engagement Similarly

By: Andrea Bellovary, Nathaniel Young and Amit Goldenberg
Negativity has historically dominated news content; however, little research has examined how news organizations use affect on social media, where content is generally positive. In the current project we ask a few questions: Do news organizations on Twitter use... View Details
Keywords: Negative Press; Twitter; Political Affiliation; Affect; News; Media; Internet and the Web; Emotions; Perspective; Social Media
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  • Video

HBS Online Partners with United Planet for the Third Annual Community Challenge

  • 01 Jun 2017
  • Blog Post

How To Partner With a Club: Engage With Club Leaders

can tailor their communications with the club, based on what is important to their members; they can set up time to talk with them one-on-one during a coffee chat, send them specific job postings, share industry education, or partner with... View Details
Keywords: All Industries; Health Care
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

becomes evident that digital communications will fundamentally reshape the way businesses market, and often deliver, goods and services. The current communications revolution is hardly the first to be... View Details
Keywords: by Peter K. Jacobs
  • 2019
  • Flash Talks

Allies for Whom? The Selfish & Selfless Underlying Allyship Engagement

  • 20 Aug 2020
  • Podcast

Tulsa Remote: City branding and community building

Will Covid-19 empty superstar cities? While it’s too soon to say, metros outside the top tier are now in a better position to compete for talent. This plays to the strengths of programs like Tulsa Remote, which helps professionals who work remotely relocate to Tulsa,... View Details
  • Forthcoming
  • Article

Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment

By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
Keywords: AI and Machine Learning; Customer Focus and Relationships; Performance Efficiency
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  • January – February 2012
  • Article

How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber
Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology
Related
  • 20 Apr 2015
  • News

Boston's Mayor Helps Chief of Staff With Elaborate Finish Line Engagement

  • 08 Nov 2019
  • Blog Post

Staying Connected to the Harvard Veterans Community After HBS

HBS is home to veterans of all branches of the US Military, as well as foreign militaries. Veterans bring a variety of unique and valuable skills to the HBS community and have many opportunities not only to connect with fellow veterans... View Details
  • Web

Community | Social Enterprise | Harvard Business School

Both on and off campus, there are many opportunities for students to engage in social enterprise focused activities and community building. Rising Leaders for Social Impact Forum Through carefully tailored... View Details
  • Web

Community College Report - Managing the Future of Work

than 12 million students. The community college survey was administered to 347 community college leaders between November 2020 and April 2021. Overall, educators expressed disappointment with the workforce... View Details