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  • All HBS Web  (10,055)
    • People  (41)
    • News  (3,250)
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  • December 1979 (Revised December 1980)
  • Case

Seaside Communications

By: William J. Poorvu
Keywords: Communications Industry
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Poorvu, William J. "Seaside Communications." Harvard Business School Case 380-115, December 1979. (Revised December 1980.)
  • 17 Dec 2015
  • Cold Call Podcast

Designing a Great Community

Keywords: Re: Karim R. Lakhani
  • September 2000 (Revised April 2001)
  • Case

Kana Communications

Kana is a young Internet software company wondering how it should react to the rapid emergence of Application Service Providers (ASPs), firms that host software applications for customers who can reach those via the Internet. ASPs may be a new channel of distribution... View Details
Keywords: Change Management; Internet and the Web; Applications and Software; Distribution Channels; Web Services Industry
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Sarvary, Miklos. "Kana Communications." Harvard Business School Case 501-003, September 2000. (Revised April 2001.)
  • October 1998
  • Case

Conduit Communications

By: William A. Sahlman and Jon Biotti
Keywords: Business Model; Growth and Development Strategy; United Kingdom
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Sahlman, William A., and Jon Biotti. "Conduit Communications." Harvard Business School Case 899-104, October 1998.
  • February 2006 (Revised June 2007)
  • Case

Atheros Communications

By: Thomas R. Eisenmann and Lauren Barley
Managers at Atheros, a leading provider of wireless local area network chipsets, must decide whether to join a special interest group (SIG) proposed by Intel to end an impasse over standards for the 802.11n (11n), the next generation of "Wi-Fi" technology. Two factions... View Details
Keywords: Intellectual Property; Standards; Wireless Technology; Semiconductor Industry; United States
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Eisenmann, Thomas R., and Lauren Barley. "Atheros Communications." Harvard Business School Case 806-093, February 2006. (Revised June 2007.)
  • September 1998 (Revised May 1999)
  • Case

Arnold Communications

By: Teresa M. Amabile and Jeremiah Weinstock
The new owner and CEO of Arnold Advertising, a relatively small regional agency, aims to build it into Arnold Communications--a much larger, stronger firm competing successfully for national accounts. As part of this growth strategy, the agency develops a process for... View Details
Keywords: Management Practices and Processes; Creativity; Entrepreneurship; Advertising; Business Processes; Brands and Branding; Growth and Development Strategy; Advertising Industry
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Amabile, Teresa M., and Jeremiah Weinstock. "Arnold Communications." Harvard Business School Case 899-083, September 1998. (Revised May 1999.)
  • April 1999 (Revised October 2001)
  • Case

Motive Communications

By: Jeffrey F. Rayport, Marco Iansiti, Myra M. Hart, William W Chan and Find Findsen
The founders of Motive Communications, Inc., a recent start-up dedicated to reinventing the support chain involved in the delivery of information technology support services, put in place a development process hinged on extensive customer feedback. As part of this, a... View Details
Keywords: Business Startups; Customer Relationship Management; Risk and Uncertainty; Information Technology Industry
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Rayport, Jeffrey F., Marco Iansiti, Myra M. Hart, William W Chan, and Find Findsen. "Motive Communications." Harvard Business School Case 699-157, April 1999. (Revised October 2001.)
  • July 1988 (Revised December 1988)
  • Case

Teleport Communications

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McKenney, James L. "Teleport Communications." Harvard Business School Case 189-028, July 1988. (Revised December 1988.)
  • March 2020
  • Article

Gender Differences in Communicative Abstraction

By: Priyanka D. Joshi, Cheryl J. Wakslak, Gil Appel and Laura Huang
Drawing on construal level theory, which suggests that experiencing a communicative audience as proximal rather than distal leads speakers to frame messages more concretely, we examine gender difference in linguistic abstraction. In a meta-analysis of prior studies... View Details
Keywords: Construal Level Theory; Psychological Distance; Gender; Communication; Leadership
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Joshi, Priyanka D., Cheryl J. Wakslak, Gil Appel, and Laura Huang. "Gender Differences in Communicative Abstraction." Journal of Personality and Social Psychology 118, no. 3 (March 2020): 417–435.
  • 2021
  • Working Paper

Does Who Helps You Impact Your Behavior? Examining the Effects of Social Interactions on Knowledge Sharing in Online Communities

By: Eunkwang Seo, Frank Nagle and Sonali K. Shah
Online communities provide vibrant forums for knowledge sharing and are increasingly being used by individual users and firms to source knowledge and create and capture value. Yet, there is much to learn about how the actions of community members affect other members,... View Details
Keywords: Online Communities; Knowledge Development; Innovation; Reciprocity; Knowledge Sharing; Networks; Innovation and Invention; Interpersonal Communication
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Seo, Eunkwang, Frank Nagle, and Sonali K. Shah. "Does Who Helps You Impact Your Behavior? Examining the Effects of Social Interactions on Knowledge Sharing in Online Communities." Harvard Business School Working Paper, No. 21-026, August 2020. (Revised July 2021.)
  • June 2007 (Revised September 2007)
  • Teaching Note

Atheros Communications (TN)

By: Thomas R. Eisenmann
Keywords: Communications Industry
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Eisenmann, Thomas R. "Atheros Communications (TN)." Harvard Business School Teaching Note 807-174, June 2007. (Revised September 2007.)
  • Research Summary

The "New" Corporate Communications

By: Stephen A. Greyser
Stephen A. Greyser continues to explore the issues and problems organizations face as they attempt to communicate effectively with a variety of constituencies. Greyser's work and the course to which it contributes are structured around the business-media-publics... View Details
  • January 1996 (Revised December 2005)
  • Case

First Community Bank (A)

By: Rosabeth M. Kanter
First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and... View Details
Keywords: Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston
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Kanter, Rosabeth M. "First Community Bank (A)." Harvard Business School Case 396-202, January 1996. (Revised December 2005.)
  • September 1997 (Revised March 2000)
  • Case

Adelphia Communications Corporation

By: Paul M. Healy
A bank officer must make a loan application decision for a large but financially troubled cable broadcaster. View Details
Keywords: Financial Condition; Financing and Loans; Decision Choices and Conditions; Contracts; Telecommunications Industry
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Healy, Paul M. "Adelphia Communications Corporation." Harvard Business School Case 198-031, September 1997. (Revised March 2000.)
  • February 1991 (Revised October 1991)
  • Case

Lincoln Community Hospital

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Dhebar, Anirudh S. "Lincoln Community Hospital." Harvard Business School Case 191-149, February 1991. (Revised October 1991.)
  • May 1993
  • Background Note

On "Good" Communication

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Tagiuri, Renato. On "Good" Communication. Harvard Business School Background Note 493-080, May 1993.
  • March 1998 (Revised July 1998)
  • Case

United Way Community Services

By: V. Kasturi Rangan
Describes in detail the fund development and distribution system of United Way Community Services. A key question is how to measure the outcome/impact of the work done by the agencies that receive United Way funding. A follow-on question is how to reinvent the... View Details
Keywords: Capital; Management Systems; Measurement and Metrics; Distribution Channels; Organizational Change and Adaptation; Outcome or Result; Nonprofit Organizations
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Rangan, V. Kasturi. "United Way Community Services." Harvard Business School Case 598-138, March 1998. (Revised July 1998.)
  • May 1999
  • Case

African Communications Group (Condensed)

Describes the opportunities that confront the African Communications Group, an entrepreneurial organization that plans to introduce a wireless pay-phone system in Tanzania. Provides a foundation for the analysis of value creation and of value capture. The possibility... View Details
Keywords: Competitive Strategy; Telecommunications Industry; Tanzania
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McGahan, Anita M. "African Communications Group (Condensed)." Harvard Business School Case 799-148, May 1999.
  • November 1991
  • Case

Bell Communications Research

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Corey, E. Raymond. "Bell Communications Research." Harvard Business School Case 592-047, November 1991.
  • February 1986 (Revised March 1986)
  • Case

American Communications (A)

By: D. Quinn Mills and G. Bruce Friesen
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Mills, D. Quinn, and G. Bruce Friesen. "American Communications (A)." Harvard Business School Case 486-088, February 1986. (Revised March 1986.)
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