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  • August 2004 (Revised August 2005)
  • Background Note

Online Auction Markets

eBay, Yahoo!, and Amazon.com entered the online auction market within four years of one another, along with a host of smaller Web sites. Five years later, eBay clearly outstripped its competitors, despite the fact that Yahoo! and Amazon both had a huge installed base... View Details
Keywords: Internet and the Web; Auctions; Network Effects
Related
  • August 2000 (Revised February 2003)
  • Case

Borders Group, Inc.

By: Zeynep Ton and Ananth Raman
Describes Borders Group, a well-known retail chain, in late 1999 and its traditional strengths and rapid growth in the 1990s. By 1990, however, the company had fallen behind Amazon.com and Barnes & Noble in leveraging the Internet for book retailing, although it... View Details
Keywords: Supply Chain Management; Customer Value and Value Chain; Distribution Channels; Service Operations; Business Growth and Maturation; Economic Growth; Industry Growth; Growth and Development; Internet; Business Model; Order Taking and Fulfillment; Supply and Industry; Retail Industry; Publishing Industry
Related
  • 17 May 2019
  • News

Amazon’s Priorities Over the Years, Based on Jeff Bezos’s Letters to Shareholders

  • Research Summary

Markets and Market Design

The topic on which I currently spend the most of my research energy is the study of strategic interaction and reputation systems on eBay and similar markets from an applied, market design perspective. The rise of the Internet allowed a whole new generation of markets... View Details
  • 12 Aug 2008
  • First Look

First Look: August 12, 2008

Amazon.com: The Brink of Bankruptcy Harvard Business School Case 809-014 Enables a thorough analysis of the Amazon.com business model and its evolution from 1994 to 2001. The case ends with the company poised on the brink of bankruptcy... View Details
Keywords: Sean Silverthorne
  • 2020
  • Working Paper

Reinventing Retail: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli
This study examines how community-based brick-and-mortar retailers can achieve sustained market growth in the face of online and big box retail competition. The appearance of Amazon.com in 1995 led to a significant decline in the number of independent bookstores in the... View Details
Keywords: Bookstores; Competitive Strategy; Business and Community Relations; Customization and Personalization; Growth and Development; Retail Industry; United States
Related
  • 07 May 2021
  • News

A Best Buy CEO on What It Takes to Fix a Struggling Retailer

  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

  Working PapersSuperstars and Underdogs: An Examination of the Long Tail Phenomenon in Video Authors:Anita Elberse and Felix Oberholzer-Gee Abstract The rise of online channels facilitates the distribution of a wide range of products and services. Academics and... View Details
Keywords: Sean Silverthorne
  • 23 Oct 2006
  • Research & Ideas

Will the “Long Tail” Work for Hollywood?

Much has been written about the long tail phenomenon in the entertainment industries. Long-tail enthusiasts claim that low-selling books, CDs, and movies, which are not available in brick-and-mortar stores, will collectively take up a majority share of the market over... View Details
Keywords: by Julia Hanna; Entertainment & Recreation
  • 21 Jun 2007
  • Working Paper Summaries

Merchant or Two-Sided Platform?

Keywords: by Andrei Hagiu; Technology

    David B. Yoffie

    Professor David B. Yoffie is the Max and Doris Starr Professor of International Business Administration at Harvard Business School. A member of the HBS faculty since 1981, Professor Yoffie received his Bachelor's degree summa cum laude and Phi Beta... View Details

    Keywords: communications; computer; e-commerce industry; electronics; financial services; information; information technology industry; internet; retail financial services; semiconductor; soft drink; telecommunications; video games
    • 16 Jun 2021
    • Interview

    Harvard Business School: How to Build Fearless Organizations

    By: Amy C. Edmondson and Ron Lovett
    Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and... View Details
    Keywords: Psychological Safety; Organizational Culture; Leadership; Diversity; Communication
    Related
    • 29 May 2012
    • First Look

    First Look: May 29

    this case:http://cb.hbsp.harvard.edu/cb/product/212070-PDF-ENG eBay, Inc. and Amazon.com (A) Ramon Casadesus-Masanell and Anant ThakerHarvard Business School Case 712-405 This case has been designed to explore strategic interactions among... View Details
    Keywords: Sean Silverthorne
    • 11 Sep 2012
    • First Look

    First Look: September 11

      PublicationsIndispensable: When Leaders Really Matter Author:Gautam Mukunda Publication:Harvard Business Review Press, 2012 Abstract Will your next leader be insignificant-or indispensable? The importance of leadership and the impact of individual leaders has long... View Details
    Keywords: Sean Silverthorne
    • 16 Dec 2014
    • First Look

    First Look: December 16

    http://ssrn.com/abstract=2532613 Competing with Complementors: An Empirical Look at Amazon.com By: Zhu, Feng, and Qihong Liu Abstract—Platform owners sometimes enter complementors' product spaces to compete against them directly. Prior... View Details
    Keywords: Sean Silverthorne
    • 07 Jul 2008
    • Research & Ideas

    Innovation Corrupted: How Managers Can Avoid Another Enron

    of Enron's conduct and performance, is the missing link in a full understanding of Enron's collapse and its lessons for the leaders of 21st-century business enterprise. Innovation Corrupted at Harvard University Press: http://www.hup.harvard.edu/catalog/SALINN.html... View Details
    Keywords: by Martha Lagace; Energy; Utilities
    • 01 Jan 2012
    • News

    Hiroshi Mikitani, MBA 1993

    credit cards, online shopping, banking, and the Rakuten Golden Eagles baseball team. With 10,000 employees worldwide, Rakuten currently has a market capitalization of approximately $14 billion. It is the number one e-commerce company in Japan and competes globally with... View Details
    • 10 Oct 2011
    • Research & Ideas

    Retailing Revolution: Category Killers on the Brink

    category levels, which over time would destroy the economics of the entire store. Amazon.com and other e-commerce players did a tremendous job focusing on goods and categories that shoppers were now willing to buy via the Internet, such... View Details
    Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
    • 23 Jan 2013
    • Research & Ideas

    Three-Dimensional Strategy: Winning the Multisided Platform

    online shoppers, fulfilling Hagiu and Wright's definition. Amazon's e-commerce website encompasses multiple models, which place it somewhere along the MSP-reseller continuum. Amazon.com is a pure MSP when it offers products that are sold... View Details
    Keywords: by Julia Hanna
    • 19 Feb 2018
    • Sharpening Your Skills

    Amazoned: Is Any Industry Safe?

    iPhoto Jeff Bezos, visiting a Harvard Business School classroom 21 years ago, told skeptical students his goal with Amazon.com was to "sell everything to everyone everywhere." Even dog food? students wondered, which would... View Details
    Keywords: by Sean Silverthorne; Retail