Publications

15 Jan 2013
First Look

First Look: January 15

Organizing for Society: A Typology of Social Entrepreneuring Models Authors:Mair, Johanna, Julie Battilana, and Julian Cardenas Publication:Journal of Business Ethics Abstract In this article, we use content and cluster analysis on a... View Details

Keywords: Sean Silverthorne

March 2004 (Revised January 2008)
Case

Samsung Electronics Company: Global Marketing Operations

By: John A. Quelch

Samsung's global marketing director is assessing how to build the global brand reputation of the company further and upgrade the company's worldwide brand image. To show how to build a global brand. View Details

Keywords: Global Range; Globalized Firms and Management; Brands and Branding; Reputation

September 2020
Article

Creativity, Artificial Intelligence, and a World of Surprises

By: Teresa M. Amabile

In recent years, progress has been made toward AI Creativity, which I define as the production of highly novel, yet appropriate, ideas, problem solutions, or other outputs by autonomous machines. I argue that organizational researchers of creativity and innovation... View Details

Keywords: Artificial Intelligence; AI Creativity; Computer Science; Organizational Behavior; Psychology; Creativity; Technological Innovation; AI and Machine Learning

Find at Harvard

Register to Read

February 2008 (Revised December 2011)
Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman

In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details

Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry

Web

Courses by Faculty Unit - Course Catalog

Spring 2026 Q3Q4 3.0 Leadership and Happiness Arthur Brooks Spring 2025 Q3 1.5 The Moral Leader Joseph Badaracco Fall 2025 Q1Q2 3.0 Public Entrepreneurship (also listed under Entrepreneurial Management) Mitchell Weiss Fall 2025 Q1Q2 3.0 View Details

2021
Book

Management as a Calling: Leading Business, Serving Society

By: Andrew J. Hoffman

Business leaders have tremendous power to influence our society, how it operates, whether it is fair, and the extent to which it impacts the environment. And yet, we do not recognize or call out the responsibility that comes with that power. This book is meant to... View Details

Keywords: Business Education; Power and Influence; Corporate Social Responsibility and Impact; Social Issues; Leadership

04 May 2011
Research & Ideas

Is Web Surfing Distracting Your Workers?

A number of studies have suggested that US workers waste between one and two hours a day web surfing, costing their companies billions in lost productivity. In response, some employers have banned private Internet use at the office, a practice that might come back to... View Details

Keywords: by Michael Blanding

01 Jun 2023
News

An Engine of Innovation

community. In terms of funding, we provide Spark Grants and Social Impact Fellowships. Another source is the Allston Venture Fund, which is a syndicate of venture capital firms that invest in some of the companies. Additionally, there is... View Details

Keywords: Jennifer Gillespie

11 Jul 2023
Blog Post

Second Life: Reflections on Complementing Success with an Encore Career

experience per se—but for those interests, ambitions, and activities he was most passionate about. Looking back, Kloeblen spoke passionately about a social networking group he had led at IBM. “It was a network of innovators, mostly inside... View Details

March 2025 (Revised March 2025)
Case

Good for the Seller, Good for the Buyer and Good for Society: Sampo-yoshi, Sustainability and Trust at ITOCHU

By: Sandra J. Sucher and Bethelehem Y Araya

In 2024, ITOCHU CEO Masahiro Okafuji was at a crossroads. As the thirteenth CEO since ITOCHU’s founding in 1858, he had fueled the company’s growth since 2011 by bringing ITOCHU’s founding philosophy of Sampo-yoshi (good for the seller, good for the buyer and... View Details

Keywords: Sustainability; Trust; Profit; Growth and Development Strategy; Organizational Change and Adaptation; Mission and Purpose; Corporate Social Responsibility and Impact; Environmental Sustainability; Japan

2012
Book

The Handbook for Teaching Leadership: Knowing, Doing, and Being

By: Scott Snook, Nitin Nohria and Rakesh Khurana

The last 25 years have witnessed an explosion in the field of leadership education. This volume brings together leading international scholars across disciplines to chronicle the current state of leadership education and establish a solid foundation on which to grow... View Details

Keywords: Change; Business Education; Leadership; Goals and Objectives; Management Style; Organizational Structure; Perspective; Diversification; Technology

Find at Harvard

March 2010 (Revised August 2010)
Case

Systems Infrastructure at Google (A)

By: Linda A. Hill and Emily Stecker

This case describes how a senior vice president of engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses specifically on Coughran's encouraging two teams of engineers to develop competing solutions for application... View Details

Keywords: Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Leadership Development; Product Design; Groups and Teams; Creativity; Motivation and Incentives; Competitive Strategy; Technology Industry; United States

13 Aug 2021
Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

onboarding more permanent talent remotely. "It’s a phenomenon that is catching on." “Our results are encouraging, as they suggest that opportunities for brief informal and synchronous interactions with senior members can enhance a new employee’s View Details

Keywords: by Lane Lambert

June 1995 (Revised September 1996)
Case

Union Carbide's Bhopal Plant (A)

By: Debora L. Spar

In December 1984, a Union Carbide plant in Bhopal, India, sprung a leak, releasing thousands of gallons of highly toxic gas into the atmosphere. By the time the leak was sealed, over 2,000 people had died. In a series of three excerpts from published accounts, the case... View Details

Keywords: Ethics; Corporate Social Responsibility and Impact; Chemicals; Foreign Direct Investment; Chemical Industry; United States; India

February 2009
Article

Just Because I'm Nice, Don't Assume I'm Dumb

By: Amy Cuddy

We often judge colleagues on the basis of their perceived warmth and competence, finding clues to these qualities in stereotypes rooted in race, gender, or nationality. Many of our decisions about fellow workers are thus premised on faulty data—harming judged and... View Details

Keywords: Prejudice and Bias; Perception; Nationality; Race; Judgments; Competency and Skills; Gender