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  • All HBS Web  (21,670)
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  • 21 Mar 2016
  • News

Are Leaders Getting Too Emotional?

  • 23 Sep 2011
  • News

Asia sticks with conglomerate model

  • August 2016 (Revised June 2017)
  • Case

InsideSales.com (A)

By: Frank V. Cespedes
This case focuses on growth requirements for a company moving from its base in SMB customers (Small and Mid-Sized businesses) to Enterprise customers (companies with more than 500 employees). It examines the differences in buying processes, product requirements,... View Details
Keywords: Business Organization; Customer Relationship Management; Marketing Strategy; Organizational Change And Adaptation; Organizational Design; Talent; Talent Management; Organizations; Growth Management; Sales; Salesforce Management; Corporate Entrepreneurship; Technology Industry; United States
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Cespedes, Frank V. "InsideSales.com (A)." Harvard Business School Case 817-018, August 2016. (Revised June 2017.)
  • December 1990 (Revised June 1993)
  • Background Note

Price Discrimination

This note, which is introductory in nature, provides a classification scheme for some of the more common examples of price discrimination. For each case that is discussed, the note characterizes the appropriate market segments, the alternative product "versions," and... View Details
Keywords: Price; Segmentation
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Dhebar, Anirudh S. "Price Discrimination." Harvard Business School Background Note 191-105, December 1990. (Revised June 1993.)
  • 12 AM – 11:59 PM EDT, 13 Apr 2016

Take an Alum to Lunch Day

Are you tired of eating lunch at your desk alone? Want to make some new HBS friends and connections? Then join HBS alumni around the world for a new, unique networking event Take an Alum to Lunch Day Wednesday, April 13, 2016. It's simple: invite a... View Details
  • 2023
  • Article

Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma

By: Nazlı Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell and Kamalini Ramdas
In Shared Medical Appointments (SMAs), patients with similar conditions meet the physician together and each receives one-on-one attention. SMAs can improve outcomes and physician productivity. Yet privacy concerns have stymied adoption. In physician-deprived nations,... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; India
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Sönmez, Nazlı, Kavitha Srinivasan, Rengaraj Venkatesh, Ryan W. Buell, and Kamalini Ramdas. "Evidence from the First Shared Medical Appointments (SMAs) Randomised Controlled Trial in India: SMAs Increase the Satisfaction, Knowledge, and Medication Compliance of Patients with Glaucoma." e0001648. PLoS Global Public Health 3, no. 7 (2023).
  • 2016
  • Conference Paper

The Pressing Game: Optimal Defensive Disruption in Soccer

By: Iavor I. Bojinov and Luke Bornn
Soccer, the most watched sport in the world, is a dynamic game where a team’s success relies on both team strategy and individual player contributions. Passing is a cardinal soccer skill and a key factor in strategy development; it helps the team to keep the ball... View Details
Keywords: Soccer; Strategy; Disruption
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Bojinov, Iavor I., and Luke Bornn. "The Pressing Game: Optimal Defensive Disruption in Soccer." Paper presented at the MIT Sloan School of Management, Cambridge, MA, March 2016.
  • 29 Aug 2013
  • News

Computer Scientists Figured Out How To Execute The Perfect Reddit Submission

  • 28 Jan 2013
  • News

Helping Yelp Create More Accurate Reviews

  • Research Summary

Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
  • 17 Jul 2013
  • News

Surprises Are the New Normal; Resilience Is the New Skill

  • 28 May 2013
  • News

Technology and income dynamics: 1800-2000

  • 10 Oct 2018
  • News

How Amazon is killing comparison shopping

  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

investment in a nonprofit was handled strategically it would yield a greater impact for the people served. In an organization with compelling leadership, vision, and evidence of outcomes that were View Details
Keywords: by Julia Hanna
  • 2018
  • Working Paper

Need for Speed: The Impact of Website Performance on Online Retail

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
The share of e-commerce sales is rapidly increasing and so are the associated losses generated by website outages and slow websites. We leverage novel retail and website performance data to investigate the impact of website performance on online sales. This question is... View Details
Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; Internet and the Web; Performance; Service Operations
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Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of Website Performance on Online Retail." Working Paper, October 2018.
  • 29 Aug 2011
  • News

Nine Do's and Don'ts for Dealing with the Disgruntled

  • Article

Pre-colonial Ethnic Institutions and Contemporary African Development

By: Stelios Michalopoulos and Elias Papaioannou
We investigate the role of deeply rooted pre-colonial ethnic institutions in shaping comparative regional development within African countries. We combine information on the spatial distribution of ethnicities before colonization with regional variation in contemporary... View Details
Keywords: Ethnicity; Development Economics; Local Range; Government and Politics; Africa
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Michalopoulos, Stelios, and Elias Papaioannou. "Pre-colonial Ethnic Institutions and Contemporary African Development." Econometrica 81, no. 1 (January 2013): 113–152.
  • 2010
  • Dissertation

Accounting Standards and International Portfolio Holdings: Analysis of Cross-border Holdings Following Mandatory Adoption of IFRS

By: Gwen Yu
Prior literature shows that investors under-invest in foreign firms due to information asymmetry problems. I posit that differences in local accounting standards are a source of the information asymmetry among investors. Using security-level holdings of international... View Details
Keywords: Financial Reporting; International Accounting; Standards; Investment Portfolio; Foreign Direct Investment
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Yu, Gwen. "Accounting Standards and International Portfolio Holdings: Analysis of Cross-border Holdings Following Mandatory Adoption of IFRS." Diss., University of Michigan, 2010. (Winner of American Accounting Association. International Accounting Section. Outstanding Dissertation Award presented by American Accounting Association.)
  • August 2021 (Revised February 2024)
  • Case

Data Science at the Warriors

By: Iavor I. Bojinov and Michael Parzen
The case explores the development and early growth of a data science team at the Golden State Warriors, an NBA team based in San Francisco. The case begins by explaining the initial rationale for investing in data science, then covers a debate on the appropriate team... View Details
Keywords: Digital Marketing; Analysis; Forecasting and Prediction; Technological Innovation; Information Technology; Analytics and Data Science; Sports Industry; San Francisco; United States
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Bojinov, Iavor I., and Michael Parzen. "Data Science at the Warriors." Harvard Business School Case 622-048, August 2021. (Revised February 2024.)
  • Research Summary

Integrated Care for Total Knee Replacement: Quality of Life, Quality of Movement, User Acceptability

This study provides an opportunity to focus on the challenge of cross-organizational coordination in the healthcare setting. It is structured as a randomized clinical trial involving seven European hospitals (in seven different countries). It is focused specifically... View Details
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