Publications

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March 2008 (Revised July 2010)
Case

China in Africa: The Case of Sudan

This case examines the relation between China's demand for resources and political risk. View Details

Keywords: Developing Countries and Economies; Business and Government Relations; Risk and Uncertainty; Environmental Sustainability; Sudan; China

October 2006 (Revised January 2009)
Case

Vitreon Corporation: The Hyalite Project

By: Roy D. Shapiro

Considers decisions facing the leader of a manufacturing staff project team assigned to a plant where yields have deteriorated sharply. The process is complex: the plant organization is not cooperative, and there are deep disagreements about what is wrong and how to... View Details

Keywords: Leadership; Production; Organizational Culture; Performance Productivity; Groups and Teams; Conflict Management; Manufacturing Industry

16 Aug 2022
News

Strategies for Dealing with Difficult Coworkers

17 Feb 2015
HBS Case

HBS Cases: The Battle for San Francisco

for Silicon Valley, brandishing signs that read "Stop Displacement Now!" "The incident brought to the surface the values and aspirations of long-standing residents and the challenges they were facing," says Clayton S. Rose, professor of View Details

Keywords: by Michael Blanding; Technology

05 Feb 2007
Research & Ideas

Business and the Global Poor

who the customer is. Traditionally, leading companies—both in the West and in developing countries—have operated under the assumption that the world's poor majority—those four billion people on the planet with a disposable income of $5 a... View Details

Keywords: by Sean Silverthorne

01 Sep 2008
News

Balanced Equation

process, managing turnarounds of Carnegie Hall and the Kennedy Center, and three decades of leadership in international finance. He and two of his children recently launched Wolfensohn & Company, LLC, a private investment firm and adviser... View Details

Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services

February 2025 (Revised February 2025)
Case

What's Heiring Next? The Saga of the Murdoch Media Empire

By: Lauren Cohen, Mayra Gazel and Sophia Pan

As Lachlan Murdoch left the courthouse, he puzzled on the next phase of his battle for control over his father Rupert Murdoch’s media empire. With Rupert aging and his siblings determined to retain their voting rights, Lachlan was convinced that the future of News... View Details

Keywords: Family Business; Lawsuits and Litigation; Rights; Management Succession; Family Ownership; Family and Family Relationships; Power and Influence; Media and Broadcasting Industry

10 Jul 2000
Research & Ideas

Cable TV: From Community Antennas to Wired Cities

sets. To demonstrate the sets, he secured informal permission from his employer to string an electrical wire from a local hilltop to serve as an antenna for the reception of signals from Philadelphia stations. When customers who purchased... View Details

Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation

July 2000
Case

Dawn Riley at America True (E)

By: Linda A. Hill and Kristin Doughty

Supplements the (C) and (C1) cases. View Details

Keywords: Management Style; Leadership; Groups and Teams; Decision Making; Organizational Culture; Problems and Challenges; Gender; Management Teams; Sports; Business Startups; New Zealand; North and Central America

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July 2000
Case

Dawn Riley at America True (D)

By: Linda A. Hill and Kristin Doughty

Supplements the (C) and (C1) cases. View Details

Keywords: Management Style; Leadership; Groups and Teams; Decision Making; Organizational Culture; Problems and Challenges; Gender; Management Teams; Sports; Business Startups; New Zealand; North and Central America

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October 2023 (Revised January 2024)
Case

Ball: EVA Driving the World's Leading Can Manufacturer (A)

By: Jonas Heese and Susan Pinckney

The case describes Ball’s multi decade history of using Economic Value Added to drive decision making and workforce compensation. In 2016, the company acquired Rexam PLC and became the world’s leading metal beverage container company. Consumer demand for varied... View Details

June 2007 (Revised December 2008)
Case

Marie Trellu-Kane at Unis-Cite

By: Michel Anteby, Julie Battilana and Anne-Claire Pache

Marie Trellu-Kane is trying to decide how Unis-Cite should respond to French President Jacques Chirac's announcement in 2005 of a new national voluntary civil service program. Since 1994, Trellu-Kane and her co-founders had been creating and overseeing a civil service... View Details

Keywords: Growth and Development Strategy; Organizational Design; Business and Community Relations; Business and Government Relations; Social Enterprise; Paris

08 Feb 2021
News

5 Ways to Bring Women Back into the Post-Pandemic Workforce

01 Jun 1999
News

New Releases

that the more things change, the more strong leadership is needed and the more complicated the interconnected web of relationships becomes. While effective leadership and management are both necessary in... View Details

Keywords: Nancy O. Perry

01 Sep 2020
News

Saving Grace

administration—a figure that has doubled every year but still represents a small fraction of the £1 trillion under management across the UK. Its customers range in age from 18 to 80, although the majority... View Details

Keywords: Jen McFarland Flint

01 Mar 2010
News

The Meaning of Ramadi

Campbell (MBA '07) Courtesy Donovan Campbell One day in April 2007, my phone started ringing during a customer analytics class at HBS. I kept hitting silence, but the phone kept ringing. Thirteen calls and one very annoyed professor... View Details

Keywords: Donovan Campbell; National Security and International Affairs; Government

January 2008
Teaching Note

Pilgrim Bank (A): Statistics Review with Data Desk

By: Frances X. Frei

Teaching Note for 602104. View Details

Keywords: Decision Making; Policy; Banks and Banking; Management Teams; Motivation and Incentives; Customers; Mathematical Methods; Service Operations; Banking Industry

January 2010 (Revised April 2010)
Case

Google in China (A)

By: John A. Quelch

In January 2010, Google threatened in a public statement to stop censoring its search results on its google.cn website, as required by Chinese authorities. Should Google exit China? Or attempt a compromise with the Chinese government? View Details

Keywords: Crisis Management; Market Entry and Exit; Business and Government Relations; Internet and the Web; Information Technology Industry; China