Publications

December 1998 (Revised February 1999)
Case

i2 Technologies, Inc.

By: Ananth Raman and Jasjit Singh

Describes the emergence and growth of i2 Technologies and the supply chain planning software industry. In December 1998, i2's market capitalization was in excess of $2 billion; the supply chain planning software industry had annual sales of approximately $1 billion and... View Details

Keywords: Information Technology; Applications and Software; Supply Chain Management; Production; Forecasting and Prediction; Information Technology Industry

July 2020
Technical Note

Digital Natives Growing Without a Sales Force

By: Das Narayandas, Michael Norris and Amram Migdal

This brief case describes the rise of so-called digital natives (also called born-in-digital) in the 2000s and 2010s that successfully grew without a sales force. The case highlights the emergence of business-to-business Internet and cloud-based companies and their... View Details

June–July 2014
Article

Language as a Lightning Rod: Power Contests, Emotion Regulation, and Subgroup Dynamics in Global Teams

By: Pamela J. Hinds, Tsedal Neeley and Catherine Durnell Cramton

Through an ethnographic study comprised of interviews with and observations of 96 globally distributed members in six software development teams, we propose a model that captures how asymmetries in language fluency contribute to an us vs. them dynamic so common in... View Details

Keywords: Equality and Inequality; Communication Intention and Meaning; Groups and Teams; Applications and Software; Emotions; Cross-Cultural and Cross-Border Issues; Power and Influence; Information Technology Industry

Find at Harvard

Article

The U.S. Cable Television Industry, 1948-1995: Managerial Capitalism in Eclipse

By: T. R. Eisenmann

Keywords: Management Systems; Television Entertainment; Media and Broadcasting Industry; United States

Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Information Technology Industry; United States

Find at Harvard

01 Jan 2003
News

Charles O. Rossotti, MBA 1964

the age of 57, Charles Rossotti made a self-described "huge detour" from a 28-year career at American Management Systems, Inc., the Virginia-based computer systems consulting firm he cofounded. He went from... View Details

01 Sep 2009
News

Noted & Quoted

consulting company, writing about Google’s new Chrome operating system (Huffington Post, July 13, 2009). “Echo boomers are larger than the baby boomer population. Couple that with immigration and you have the seeds, the possibility of a... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Profile

Shana Hoffman

The very thing that attracted Shana Hoffman to engineering (she completed a BSE in electrical systems engineering at the University of Pennsylvania) frustrated her when she and her family were doing their best to help her father weather a... View Details

01 Mar 2018
What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

physical business trips in 2017. No vehicle required No printer or paper. Most companies have held on to their executive fat so management has something to do. But that is changing.” Kamal Hossain was enthusiastic about the impact on his... View Details

Keywords: by James Heskett

01 Sep 2011
News

Entrepreneur Named Director of Harvard i-lab

Gordon Jones (photo by Evgenia Eliseeva) Related Links: Follow i-lab news on Twitter Find the i-lab on Facebook Gordon Jones didn’t tailor his career path to become the ideal director for the Harvard innovation lab. It just worked out that way. An entrepreneur with two... View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

September 2015
Case

Connective Mobility

By: Nitin Nohria, Christopher Payton and Ali Huberlie

01 Jun 2010
News

2010 Leadership Fellows

Eleven graduating MBAs have taken positions with nonprofit and public-sector organizations with the support of the School’s Leadership Fellows Program. The program awards key management positions for one year at competitive salaries. This... View Details

Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises

June 1998 (Revised January 2001)
Case

Browser Wars, 1994-1998, The

By: David B. Yoffie and Mary Kwak

Analyzes the competition between Netscape and Microsoft in the market for Web browsers and related products. Despite its first mover advantage, Netscape sees its market share fall once Microsoft becomes "hard-core" about the Internet. By the spring of 1998, the future... View Details

Keywords: Applications and Software; Internet and the Web; Innovation and Management; Growth and Development Strategy; Competition; Supply and Industry; Information Technology Industry

April 2003
Case

IBM Canada: Global Services (C)

By: Michael L. Tushman, David Kiron and Wendy Smith

Supplements the (A) case. View Details

Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada