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  • All HBS Web  (28,863)
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  • All HBS Web  (28,863)
    • People  (69)
    • News  (6,258)
    • Research  (17,998)
    • Events  (236)
    • Multimedia  (528)
  • Faculty Publications  (16,160)
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  • 2007
  • Book

When Professionals Have to Lead: A New Model for High Performance

By: Thomas J. DeLong, John J. Gabarro and Robert Lees
For too long, professional services firms (PSFs) have relied on the "producer-manager" model, which works well in uncomplicated business environments. However, today's managing directors must balance conflicting roles, more demanding clients, tougher competitors, and... View Details
Keywords: Leadership; Management Practices and Processes; Service Operations; Performance Effectiveness; Strategy
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DeLong, Thomas J., John J. Gabarro, and Robert Lees. When Professionals Have to Lead: A New Model for High Performance. Harvard Business School Press, 2007.
  • 15 Aug 2016
  • Working Paper Summaries

Liquidity Transformation in Asset Management: Evidence from the Cash Holdings of Mutual Funds

Keywords: by Sergey Chernenko and Adi Sunderam; Financial Services
  • Web

Finding Job Opportunities - Alumni

market. LinkedIn Jobs LinkedIn is not just for networking. It offers its own job board that allows you to see if you have any mutual connections with anyone at your target company. The Ladders The Ladders is a job board that focuses primarily on View Details
  • Program

Audit Committees in a New Era of Governance

for the Corporate Director Certificate. Learn More Key Benefits This audit committee training program prepares you to manage the creative tension between the compliance and strategic roles of the audit committee. While improving your... View Details
  • 22 May 2019
  • Research & Ideas

Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers

able to manage their finances. Borrowers whose loans were forgiven reduced their total debts by about $5,000, or 26 percent, which was partly due to people increasing repayment amounts on credit cards, as well as auto and mortgage loans,... View Details
Keywords: by Dina Gerdeman
  • 17 Feb 2016
  • Research & Ideas

Man vs. Machine: Which Makes Better Hires?

who has studied how companies make organizational decisions in industries such as health care and education. “They are figuring out how to use the information of managers and combine it with this new technology.” Testing the testers To... View Details
Keywords: by Michael Blanding; Employment
  • May 2003
  • Supplement

Morgan Stanley Japan - Eric Best

By: Tarun Khanna
Eric Best, managing director of Morgan Stanley, lectures on markets. View Details
Keywords: Markets; Financial Services Industry
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Khanna, Tarun. "Morgan Stanley Japan - Eric Best." Harvard Business School Video Supplement 703-903, May 2003.
  • 24 May 2022
  • News

Professor J S Nelson on What Everyone Needs To Know About Business Ethics

    Organizational Ambidexterity: Past, Present, and Future

    (with C. O’Reilly), 2013, Academy of Management Perspectives, 27: 324-338. View Details
    • August 2010 (Revised January 2012)
    • Supplement

    Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2

    By: Joseph L. Bower and Sonja Ellingson Hout
    Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company. View Details
    Keywords: Transformation; Leadership; Leadership Style; Business or Company Management; Emerging Markets; Value
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    Bower, Joseph L., and Sonja Ellingson Hout. "Leaders Who Make a Difference: Sam Palmisano's Smarter IBM: Day 2." Harvard Business School Supplement 311-031, August 2010. (Revised January 2012.)

      Robin Greenwood

      Robin is the George Gund Professor of Finance and Banking at Harvard Business School. He is past Senior Associate Dean for Faculty Development and Research (2021-2025), faculty director of the Behavioral Finance and Financial Stability project, chair of the Business... View Details

      Keywords: banking; financial services
      • December 2017 (Revised July 2020)
      • Case

      Opportunity Growth at Grupo Torre Médica

      By: Juan Alcácer, J. Ramon Lecuona-Torras and Katherine Grozier
      Senior management must make a decision for how to grow their search fund to reach the final margins for investors. View Details
      Keywords: Investment Funds; Growth Management; Decision Making; Strategy; Mexico; Latin America
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      Alcácer, Juan, J. Ramon Lecuona-Torras, and Katherine Grozier. "Opportunity Growth at Grupo Torre Médica." Harvard Business School Case 718-463, December 2017. (Revised July 2020.)
      • June 1993 (Revised April 1998)
      • Case

      COMCO Holding AG (B): COMCO Martech

      By: Rosabeth M. Kanter
      COMCO Martech was a new breed of joint venture for COMCO Holding, a mid-sized Swiss-German company that had grown over a five-year period through tie-ups with small, start-up companies. Whereas a typical COMCO venture provided services to a large German retailer, was... View Details
      Keywords: Joint Ventures; Business Startups; Trade; Operations; Environmental Sustainability; Business or Company Management; Multinational Firms and Management; Partners and Partnerships; Switzerland; United States; Europe
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      Kanter, Rosabeth M. "COMCO Holding AG (B): COMCO Martech." Harvard Business School Case 393-143, June 1993. (Revised April 1998.)
      • January 1989
      • Supplement

      Suzanne de Passe at Motown Productions, Video

      By: Linda A. Hill
      Updates events in the case and draws a tighter focus on managing a start-up and women in leadership. View Details
      Keywords: Management; Leadership; Gender; Business Startups
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      Hill, Linda A. "Suzanne de Passe at Motown Productions, Video." Harvard Business School Video Supplement 889-508, January 1989.
      • 2007
      • Chapter

      Process Management, Technological Innovation, and Organizational Adaptation

      By: Mary Benner and M. Tushman
      The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
      Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
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      Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
      • April 1996 (Revised May 2008)
      • Exercise

      Adam Baxter Company/Local 190: 1985 Negotiation, Local 190 Confidential Information

      By: Kathleen L. McGinn and Victoria Medvec
      Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details
      Keywords: Inflation and Deflation; Compensation and Benefits; Labor Unions; Wages; Working Conditions; Negotiation Process; Labor and Management Relations
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      McGinn, Kathleen L., and Victoria Medvec. "Adam Baxter Company/Local 190: 1985 Negotiation, Local 190 Confidential Information." Harvard Business School Exercise 396-325, April 1996. (Revised May 2008.)
      • April 1996 (Revised May 2008)
      • Exercise

      Adam Baxter Company/Local 190: 1978 Negotiation, Local 190 Confidential Information

      By: Kathleen L. McGinn and Victoria Medvec
      Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details
      Keywords: Inflation and Deflation; Compensation and Benefits; Labor Unions; Wages; Working Conditions; Negotiation Process; Labor and Management Relations
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      McGinn, Kathleen L., and Victoria Medvec. "Adam Baxter Company/Local 190: 1978 Negotiation, Local 190 Confidential Information." Harvard Business School Exercise 396-319, April 1996. (Revised May 2008.)
      • 02 Jan 2013
      • What Do You Think?

      Should We Rethink the Promise of Teams?

      accommodates contributions from both extroverts and introverts and reduces the influence of the former. Teams comprising both extroverts and introverts, particularly those with diverse backgrounds, have been shown to have a lot of creative potential if View Details
      Keywords: by James Heskett
      • December 1993 (Revised November 2009)
      • Case

      Manville Corporation Fiber Glass Group (A)

      By: Lynn S. Paine and Sarah Gant
      Manville Corp.'s senior managers must decide how to respond to a new scientific study suggesting that fiberglass, the source of 75% of the company's profits, may be another asbestos and must act under conditions of great uncertainty. In particular, when should a... View Details
      Keywords: Communication Strategy; Decision Choices and Conditions; Ethics; Health Disorders; Risk Management; Marketing Communications; Product; Corporate Social Responsibility and Impact; Safety; Consumer Products Industry; Industrial Products Industry
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      Paine, Lynn S., and Sarah Gant. "Manville Corporation Fiber Glass Group (A)." Harvard Business School Case 394-117, December 1993. (Revised November 2009.)
      • December 2012 (Revised August 2020)
      • Case

      Rodan + Fields Dermatologists

      By: Das Narayandas, Michael Roberts and Liz Kind
      The case focuses on issues involved in managing the direct multilevel marketing sales consultants who sell R+F skin care products. The company is trying to better manage the inconsistent and highly variable recruitment behavior of the sales force i.e., the degree to... View Details
      Keywords: Marketing; Salesforce Management; Recruitment; Compensation and Benefits; Consumer Products Industry; Beauty and Cosmetics Industry; California
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      Narayandas, Das, Michael Roberts, and Liz Kind. "Rodan + Fields Dermatologists." Harvard Business School Case 513-067, December 2012. (Revised August 2020.)
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