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  • All HBS Web  (13,986)
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  • All HBS Web  (13,986)
    • People  (32)
    • News  (5,214)
    • Research  (6,063)
    • Events  (39)
    • Multimedia  (536)
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  • 08 Nov 2016
  • First Look

November 8, 2016

more. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51866 Diversified Business Groups in the West: History and Theory By: Colpan, Asli M., and Takashi Hikino Abstract—This working paper examines the historical... View Details
Keywords: Sean Silverthorne
  • Web

MBA Experience | Social Enterprise | Harvard Business School

Leadership Fellows Social Entrepreneurship Fellowship Loan Assistance Community A wide variety of clubs and activities serve as major vehicles for supporting students interested in social enterprise. Rising... View Details
  • August 2018
  • Supplement

Garanti Payment Systems: Digital Transformation Strategy (B)

By: Shelle M. Santana and Esel Çekin
Supplements the (A) case. Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage... View Details
Keywords: Loyalty Programs; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Bank; Banking; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital; Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation
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Santana, Shelle M., and Esel Çekin. "Garanti Payment Systems: Digital Transformation Strategy (B)." Harvard Business School Supplement 519-015, August 2018.
  • 01 May 2020
  • Blog Post

5 Reasons to Join a Club at HBS

‘celebrities’ performed the 47th annual HBS Show live over Zoom for the first time in the show’s history to thousands of students and alumni around the world. In short, our clubs are unstoppable. 1.... View Details
  • 01 Sep 2023
  • News

Made in Italy

HBS faculty members and students visited Lamborghini’s headquarters in Bologna during the immersion to learn how the company became experts in electric car technology. Photo courtesy Lamborghini IMMERSIVE FIELD COURSES OFFERED AS ELECTIVES IN 2023 Denmark and... View Details
Keywords: April White
  • Web

California - Global

United States California – Silicon Valley Established in 1997, the California Research Center (CRC) enriches the intellectual activities of HBS faculty and fortifies the connection between the Boston campus and the West Coast. The... View Details
  • 2021
  • Working Paper

Spiritual Philanthropy in Emerging Markets

By: Valeria Giacomin and G. Jones
This working paper discusses the ethics and drivers of philanthropic foundations in emerging markets. A foundation organizes assets to invest in philanthropic initiatives. Previous scholarship has largely focused on developed countries, especially the United States,... View Details
Keywords: Foundations; Philanthropy; Business Leaders; Spirituality; Philanthropy and Charitable Giving; Emerging Markets; Ethics; Values and Beliefs
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Giacomin, Valeria, and G. Jones. "Spiritual Philanthropy in Emerging Markets." Harvard Business School Working Paper, No. 21-117, April 2021.
  • 01 Dec 2023
  • News

In My Humble Opinion: Plugged In

In a career spent investing in innovative startups at Intel, leading National Grid’s innovation and investment operations, and founding a nonpro t dedicated to advancing women and minorities to positions of top corporate leadership, Lisa Lambert (MBA 1997) always has... View Details
Keywords: Deborah Blagg
  • November 2006 (Revised February 2007)
  • Case

Microsoft Xbox: Changing the Game?

By: Andrei Hagiu
In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the upcoming Sony PlayStation 2. Initially called "Project Midway" within Microsoft, the console project was intended to counter the perceived threat... View Details
Keywords: Customers; Recruitment; Leadership; Management Teams; Multi-Sided Platforms; Two-Sided Platforms; Production; Strategy; Competition; Expansion; Video Game Industry; Texas
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Hagiu, Andrei. "Microsoft Xbox: Changing the Game?" Harvard Business School Case 707-501, November 2006. (Revised February 2007.)
  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

Two years after non-fungible tokens (NFTs) captured the attention of artists, celebrities, and brands, debate still rages over their value. But NFTs could be poised to make a comeback in 2024, argues Scott Duke Kominers, the Sarofim-Rock... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • April 2022
  • Case

The First Opium War and Global Free Trade

By: Jeremy Friedman and Allison Lazarus
The First Opium War (1839-1842) symbolized the peak of the era of European imperialism, with a political and cultural legacy that remains potent to this day. The British Empire, “acquired in a fit of absent-mindedness” as one observer famously claimed, seemed to be... View Details
Keywords: Imperialism; Narcotics; Importing; History; Globalized Markets and Industries; Trade; Social Issues
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Friedman, Jeremy, and Allison Lazarus. "The First Opium War and Global Free Trade." Harvard Business School Case 722-052, April 2022.

    Revolutionizing Innovation: Users, Communities, and Open Innovation

    The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation... View Details

    • 26 Jan 2016
    • First Look

    January 26, 2016

    a set of practices to guide firms as they adopt ambidexterity. Senior leadership is crucial here. We discuss the importance of leading in a consistently inconsistent fashion.... View Details
    Keywords: Sean Silverthorne
    • October 2016 (Revised January 2017)
    • Background Note

    The U.S. Health Club Industry, 2005–2016

    By: John R. Wells and Gabriel Ellsworth
    In 2015, the U.S. health-club industry generated revenues of $25.8 billion, up from $14.8 billion in 2004. Members of health clubs accounted for 17% of the population, up from 14%. The number of clubs had grown from 26,830 in 2004 to 36,180. In the process, the list of... View Details
    Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Business Ventures; Strategy; Health; Investment; Entertainment and Recreation Industry; Health Industry; United States
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    Wells, John R., and Gabriel Ellsworth. "The U.S. Health Club Industry, 2005–2016." Harvard Business School Background Note 717-421, October 2016. (Revised January 2017.)
    • July 2010 (Revised December 2010)
    • Case

    Post-Crisis Compensation at Credit Suisse (A)

    By: Clayton S. Rose and Aldo Sesia
    On October 20, 2009, Brady Dougan, the CEO of Credit Suisse Group, announced a new compensation plan for the bank. The announcement had followed quickly on the heels of the G-20 meeting the prior month where, in the wake of the financial crisis, the major governments... View Details
    Keywords: Financial Crisis; Globalized Firms and Management; Governing Rules, Regulations, and Reforms; Taxation; Compensation and Benefits; Organizational Culture; Business and Shareholder Relations; Banking Industry; Financial Services Industry; Switzerland; United Kingdom
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    Rose, Clayton S., and Aldo Sesia. "Post-Crisis Compensation at Credit Suisse (A)." Harvard Business School Case 311-005, July 2010. (Revised December 2010.)
    • 03 Oct 2017
    • Sharpening Your Skills

    7 Effective Ways to Lead Teams

    following articles from our archive address several topics: why "teaming" is so important; the types of managers who make the best team leaders; temporary teams versus standing teams; what we can learn from sports teams; what... View Details
    Keywords: by Sean Silverthorne
    • 27 Jul 2020
    • Book

    Reflection: The Pause That Brings Peace and Productivity

    Many of us feel time-pressured, tethered to our smartphones so we can stay on top of work and home responsibilities. It can be tough to step off the daily merry-go-round, put our phones, laptops, and to-do... View Details
    Keywords: by Dina Gerdeman
    • 02 Apr 2020
    • What Do You Think?

    What Are Lessons for Leaders from This Black Swan Crisis?

    Eddisonphotos SUMMING UP In What Ways Will the Pandemic Stimulate Research in Leadership? Preparation for Black Swan events, to the extent that it is even possible, has to be balanced against the demands for short-term results. It may be a fruitless effort. But in the... View Details
    Keywords: by James Heskett
    • 13 May 2013
    • Research & Ideas

    How to Spot a Liar

    Want to know if someone's lying to you? Telltale signs may include running of the mouth, an excessive use of third-person pronouns, and an increase in profanity. These are among the findings View Details
    Keywords: by Carmen Nobel
    • 2015
    • Book

    What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

    By: James L. Heskett, W. Earl Sasser and Leonard A. Schlesinger
    Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure... View Details
    Keywords: Management; Leadership; Service Operations; Service Delivery
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    Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger. What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms. Oakland, CA: Berrett-Koehler Publishers, 2015.
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