utilities - Publications - Faculty & Research

2020
Chapter

Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective

By: Asli M. Colpan and Geoffrey Jones

This chapter offers a survey of the evolution of Turkish capitalism from the 19th century Ottoman Empire until the present day. It shows that Turkish business over the last century and a half was shaped in an institutional context similar to those in many developing... View Details

Keywords: Business Groups; Capitalism; Entrepreneurship; Ethics; Government and Politics; History; Religion; Business History; Turkey; Central Asia; Middle East

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14 Jul 2014
Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

people who are very unlike you." The Difference Between Saying And Doing As former marketing manager for female shaving products at Gillette, Avery often utilized principles of "design thinking," moving beyond surveys and focus groups to... View Details

Keywords: by Michael Blanding

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

business utility akin to Zoom, but the early stages will be dominated by gamers.” Charles Morrissey saw a practical use now, saying that “the virtual university will finally deliver an alternative, low-cost substitute.” David Wittenberg,... View Details

Keywords: by James Heskett

January 2024 (Revised January 2025)
Case

Colbún and Chile’s Energy Transition

By: Forest Reinhardt, Jenyfeer Martinez Buitrago and Mariana Cal

In May 2023, Colbún, Chile’s second-largest electricity generator, plans capacity expansions using renewable energy and storage. This strategy supports Chile’s commitment to carbon neutrality (also known as net zero emissions) by 2050. The case delves into the... View Details

Keywords: Transition; Energy Generation; Renewable Energy; Climate Change; Investment; Governing Rules, Regulations, and Reforms; Infrastructure; Organizational Change and Adaptation; Expansion; Business Strategy; Energy Industry; Utilities Industry; Latin America; South America; Chile

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24 Sep 2018
Research & Ideas

How Cost Accounting is Improving Healthcare in Rural Haiti

costs to deliver services,” Shah explains. “Every hard-earned dollar needs to be fully utilized to deliver high-quality citizen care.” Case in point is Haiti, where the governmental outlay for health care expenditures was a mere $54 per... View Details

Keywords: by Carmen Nobel; Health

05 Dec 2013
Working Paper Summaries

Heterogeneous Technology Diffusion and Ricardian Trade Patterns

Keywords: by William R. Kerr

December 2023
Article

Advances in Power-to-Gas Technologies: Cost and Conversion Efficiency

By: Gunther Glenk, Philip Holler and Stefan Reichelstein

Widespread adoption of hydrogen as an energy carrier is widely believed to require continued advances in Power-to-Gas (PtG) technologies. Here we provide a comprehensive assessment of the dynamics of system prices and conversion efficiency for three currently prevalent... View Details

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03 Dec 2020
Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

many companies is that widespread salary cuts may not be workable because of existing employee agreements. Furloughs A furlough is a mandated unpaid leave of absence, utilized by private (such as General Motors during the 2019 United Auto... View Details

Keywords: by Boris Groysberg and Sarah Abbott

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

Richard Feder maintains that the subscription model will gain momentum on the Internet as the memory of free service fades and the utility of new service increases. The response gives hope for those hoping to View Details

Keywords: by James Heskett

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

practical lessons for business managers? Jones: The bottom line for practitioners in developing countries is that they need to really see corporate reputation as a huge asset. It enables their firms to more fully utilize existing... View Details

Keywords: by Sean Silverthorne

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

furthering her own organization." Women's World Banking, based in New York, also utilizes a network strategy in its work. When president Nancy Barry (HBS MBA '75) started leading the organization in 1990, it served approximately... View Details

Keywords: by Martha Lagace

11 Mar 2001
Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

this period. The British willingness to use outside capital in affiliate ventures was distinctive. With some exceptions, in other European countries non-trading activities might be separately incorporated but were usually wholly owned. The ability of the British... View Details

Keywords: by Geoffrey Jones

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

an electric utility was actually looking forward to deregulation as a means of unfreezing a tradition-bound monopoly that was not adequately preparing for a more competitive future. But deregulation came slower than he anticipated and... View Details

Keywords: by John P. Kotter

January 2017
Case

The Six CEOs of Tyco International Ltd.

By: John R. Wells and Gabriel Ellsworth

In September 2016, Johnson Controls, Inc. completed the acquisition of Tyco International PLC, a $9.9 billion business with operating profits of $884 million. The purchase consideration was $14.4 billion. Although the deal was billed as a merger, Ireland-based Tyco... View Details

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06 Sep 2004
Research & Ideas

The Innovator’s Battle Plan

servicing old versions of products. Companies tend to announce that they are "focusing on the core" or "seeking higher margin opportunities" when flight is in progress. Sometimes companies will launch diversification efforts to flee from an... View Details

Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth

20 Mar 2014
Working Paper Summaries

Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870-1940

Keywords: by Geoffrey Jones & Andrew Spadafora

05 May 2008
Research & Ideas

Connecting with Consumers Using Deep Metaphors

far more important to understand than the various positions taken on it, although those too are important. Q: What to your mind are a few effective marketing campaigns that have utilized knowledge of deep metaphors? What did they do that... View Details

Keywords: by Martha Lagace; Consumer Products

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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18 Mar 2019
Research & Ideas

Stuck in Commuter Hell? You Can Still Be Productive

employees are in limbo between their home and work roles. This unstructured time gives rise to “role ambiguity,” leaving people with the unpleasant feeling of being unsure what they’re expected to do. Sources: The Organization for Economic Cooperation and Development... View Details

Keywords: by Dina Gerdeman

Research Summary

Overview

By: Ayelet Israeli

Professor Israeli utilizes econometric methods and field experiments to study data driven decision making in marketing context. Her research focuses on data-driven marketing, with an emphasis on how businesses can leverage their own data, customer data, and market data... View Details

Keywords: Channel Management; Pricing; Pricing Policies; Online Marketing; E-commerce; Analytics; Econometrics; Field Experiments; Data Analytics; Artificial Intelligence; Value Of Data

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Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective

Pay Attention To Your ‘Extreme Consumers’

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

Colbún and Chile’s Energy Transition

How Cost Accounting is Improving Healthcare in Rural Haiti

Heterogeneous Technology Diffusion and Ricardian Trade Patterns

Advances in Power-to-Gas Technologies: Cost and Conversion Efficiency

Cut Payroll Costs with Transparency, Fairness, and Compassion

What’s the Future of the Subscription Model?

Reputation is Vital to Survival in Turbulent Markets

Nonprofit Networking: The New Way to Grow

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

Book Excerpt: A Sense of Urgency

The Six CEOs of Tyco International Ltd.

The Innovator’s Battle Plan

Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870-1940

Connecting with Consumers Using Deep Metaphors

Leadership and Teaming

Stuck in Commuter Hell? You Can Still Be Productive

Overview

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