Publications

2013
Working Paper

Visualizing and Measuring Enterprise Architecture: An Exploratory BioPharma Case

By: Robert Lagerstrom, Carliss Baldwin, Alan MacCormack and David Dreyfus

We test a method that was designed and used previously to reveal the hidden internal architectural structure of software systems. The focus of this paper is to test if it can also uncover new facts about the components and their relationships in an enterprise... View Details

Keywords: Complexity; Applications and Software; Product Design; Pharmaceutical Industry

Web

Featured Cases | Information Technology

Featured Cases Multimedia case studies extend learning beyond the classroom and enhance the case study methodology... View Details

May 2020
Article

Into the Fray: Adaptive Approaches to Studying Novel Teamwork Forms

By: Michaela Kerrissey, Patricia Satterstrom and Amy C. Edmondson

Novel forms of teamwork—created by rapid change and growing diversity among collaborators—are increasingly common, and they present substantial methodological challenges for research. We highlight two aspects of new team forms that challenge conventional methods.... View Details

Keywords: Team Member Fluidity; Temporary Teams; Knowledge Diversity; Entitativity; Concordance; Methods; Groups and Teams; Problems and Challenges; Research

31 Jan 2018
News

Regi’s ‘Innovating in Health Care’ Case Corner

2014
Working Paper

College Admissions as Non-Price Competition: The Case of South Korea

By: Christopher Avery, Alvin E. Roth and Soohyung Lee

This paper examines non-price competition among colleges to attract highly qualified students, exploiting the South Korean setting where the national government sets rules governing applications. We identify some basic facts about the behavior of colleges before and... View Details

Keywords: Competition; Higher Education; Policy; Government and Politics; Education Industry; South Korea

01 Sep 2018
News

Case Study: A Good Fit

Illustration by Matt Chinworth Illustration by Matt Chinworth Every year, millions of Americans resolve to lose weight, but few sustain their loss over time, according to a report in the New England Journal of Medicine. View Details

Keywords: Jen McFarland Flint

Web

Case Services - Faculty & Research

Research Services Case Services 3ms Case Services is part of the Division of Research and Faculty Development (DRFD). The team offers a full... View Details

April 2002
Background Note

Reflections on the United Electric case discussion Persuasion, Induction, and Grounding in the Specifics

An MBA classroom discussion revealed the perils of learning in which "theories-in-use" are not challenged and suggests strategies for more reflective learning. Two groups of students presented their positions at a conceptual level without grounding their conceptual... View Details

Keywords: Perspective; Cases

2013
Working Paper

Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case

By: Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack and Stephan Aier

We test a method for visualizing and measuring enterprise application architectures. The method was designed and previously used to reveal the hidden internal architectural structure of software applications. The focus of this paper is to test if it can also uncover... View Details

Keywords: Communication Technology; Complexity; Applications and Software; Product Design; Telecommunications Industry

January 2022
Article

Why is Corporate Virtue in the Eye of The Beholder? The Case of ESG Ratings

By: Dane Christensen, George Serafeim and Anywhere Sikochi

Despite the rising use of environmental, social, and governance (ESG) ratings, there is substantial disagreement across rating agencies regarding what rating to give to individual firms. As what drives this disagreement is unclear, we examine whether a firm’s ESG... View Details

Keywords: ESG Ratings; Rating Agency Disagreement; ESG Disclosure; Corporate Social Responsibility; Sustainability; Corporate Social Responsibility and Impact; Environmental Sustainability; Corporate Disclosure

April 2012
Article

Proposing a Welfare Framework for the Society and Local Community Stakeholders: A Mixed Method Study

By: Shashank Shah

Keywords: Corporate Social Responsibility; Community Engagement; Philanthropy; India

01 Feb 1998
News

Making a Case for Women

business school cases feature male executives. In the fall, a new initiative was launched to support the development of case studies featuring... View Details

01 Sep 2015
News

Case Studies for Your Commute

Case discussions typically start with the facts and blossom from there. But what happened before that? What got the professor excited about writing View Details

Keywords: Dan Morrell

September 1984
Article

Diffusing Innovations When the Users are not the Choosers: The Case of Dentists

By: D. A. Leonard

Keywords: Innovation and Invention; Decision Choices and Conditions; Health

2023
Article

M4: A Unified XAI Benchmark for Faithfulness Evaluation of Feature Attribution Methods across Metrics, Modalities, and Models

By: Himabindu Lakkaraju, Xuhong Li, Mengnan Du, Jiamin Chen, Yekun Chai and Haoyi Xiong

While Explainable Artificial Intelligence (XAI) techniques have been widely studied to explain predictions made by deep neural networks, the way to evaluate the faithfulness of explanation results remains challenging, due to the heterogeneity of explanations for... View Details

Keywords: AI and Machine Learning

2014
Working Paper

Learning from the Kursk Submarine Rescue Failure: the Case for Pluralistic Risk Management

By: Anette Mikes and Amram Migdal

The Kursk, a Russian nuclear-powered submarine, sank in the relatively shallow waters of the Barents Sea in August 2000 during a naval exercise. Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at... View Details

Keywords: Risk Management; Groups and Teams; Crisis Management

March – April 2008
Article

Revisiting the Strategy, Structure, and Performance Paradigm: The Case of Venture Capital

By: Noam Wasserman

Keywords: Strategy; Performance; Standards

2020
Working Paper

Do Judge-Lawyer Relationships Influence Case Outcomes?

By: Tianwang Liu and David Hao Zhang

We examine whether law school alumni relationships between the lawyers and judges affect case outcomes. We show that in the context of medical malpractice lawsuits in Florida, the plaintiff lawyer sharing the same law school as the judge increases the chances of... View Details

Keywords: Law; Relationships; Judgments; Outcome or Result

October 2005 (Revised February 2006)
Case

Reactivity: A Case of Re-Invention

By: Myra M. Hart and Sylvia Sensiper

By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details

Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Consulting Industry