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  • November 2005 (Revised December 2006)
  • Case

Jeanette Clough at Mount Auburn Hospital

Jeanette Clough, the CEO of Mt. Auburn Hospital, successfully leads a turnaround for the struggling local hospital. When she assumed leadership of Mt. Auburn in 1998, the hospital had recently suffered a $10 million loss. During her first six months, several members of... View Details
Keywords: Organizational Change and Adaptation; Change Management; Leading Change; Expansion; Health Care and Treatment; Business and Community Relations; Health Industry; Cambridge
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  • 18 Jun 2001
  • Research & Ideas

When In-House Research Isn’t Enough

initiatives." As the research process progresses, outside factors continue to make their mark, including scientific advances licensed from academia and even product teams acquired and brought in from other firms. "All... View Details
Keywords: by Jim Aisner
  • 18 Aug 2020
  • Blog Post

4 Ways to Make Your Company Conversations Count

your employees can get onto a video conference from anywhere around the world. When sending invitations to your colleagues to participate, consider: Who is known as being an engaging speaker and great at building personal relationships?... View Details
Keywords: All Industries
  • 24 Jul 2018
  • Blog Post

The Global Classroom: From Boston to Jakarta

and tackle an issue that allowed us to stretch our classroom learning. Having our new global section and team was also a great way to meet other RC students outside of my section, and build stronger... View Details
  • Program

Senior Executive Leadership Program—India

greater leadership capacity, this intensive program empowers you to look critically at the business as a whole—and build and lead a high-performance organization. You will emerge better prepared to make the bold market moves that foster... View Details
  • 12 Dec 2022
  • Research & Ideas

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

then could be tested experimentally. Studying doctors and patients The research team devised two experiments, one involving primary care doctors, the other, patients. In the first experiment, the researchers asked physicians to evaluate... View Details
Keywords: by Scott Van Voorhis; Pharmaceutical; Health
  • 21 Nov 2023
  • Research & Ideas

Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Kristen Senz
  • January 1992
  • Case

Tom Monaghan: In Business for God

By: Joseph L. Badaracco Jr.
Describes the personal history of Thomas Monaghan, the founder of Domino's Pizza, his role in building the company, his strong religious convictions, and the ways those have influenced company policy. The question is when to draw lines between individuals' religious... View Details
Keywords: Leadership; Religion; Business or Company Management; Management Teams; Policy; Personal Characteristics; Food and Beverage Industry
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  • 24 Aug 2010
  • First Look

First Look: August 24

810-145 This note provides an overview of the rationale and the challenges associated with building new businesses within established companies. It provides a framework for understanding why corporations pursue entrepreneurial ventures... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

parlayed his fame as a celebrity real estate developer into a winning pitch to voters as a Washington outsider. Emphasizing his decades of experience as a wheeler-dealer building luxury hotels, casinos, and golf courses around the world,... View Details
Keywords: by Christina Pazzanese
  • Program

The Women's Leadership Forum

success. Key Benefits Offering exceptional opportunities for feedback, networking, and learning from peers, this program will help you lead with lasting impact and build strategic advantage for your company. Equipped with new... View Details
  • Program

Investment Management Workshop

more effectively Broaden your range of potential investment and allocation strategies Expand your personal and professional network Extend your network by living and working with accomplished investment industry executives from various backgrounds and countries across... View Details
  • 20 Aug 2020
  • Blog Post

Being patients compelled us. Sequoia inspired us. HBS sustained us.

better than us. Which at the time, wasn’t saying much. Today, Deborah and I (an HBS MBA 2010 graduate) run FertilityIQ, an online educational resource used by over 90% of all US fertility patients. We’re imperfect, but we’ve managed to help patients and View Details
  • 30 Sep 2021
  • Blog Post

Driving Social Impact Through Consumer Behavior: Nonprofit to Finance to Retail with Nicole Krantz (MBA 2022)

Strategy and Sustainability Manager. In her role, Krantz worked closely with the leadership team on building strategic partnerships that could further the company’s mission of sustainability. “I loved what... View Details
Keywords: Retail
  • January 2018 (Revised January 2019)
  • Case

ZappRx

By: Jeffrey J. Bussgang and Olivia Hull
In October 2015, ZappRx founder Zoe Barry is deciding between two business models for her health technology start-up. Her product, a software application that aims to expedite the prescription fulfillment process for patients with rare diseases, has attracted interest... View Details
Keywords: Speciality Drugs; Hub Services; Pivot; Speciality Prescriptions; Health Care and Treatment; Customization and Personalization; Internet and the Web; Business Model; Decision Choices and Conditions; Pharmaceutical Industry; Massachusetts
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  • Program

Managing Turbulence

raises the bar for everyone Attract and retain the best talent with a diversity and inclusion approach Build a powerful coalition of high-performing individuals and teams Cultivate self-awareness and... View Details
  • 15 Aug 2024
  • Op-Ed

Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience

scenarios to ensure everyone on the disaster team knows their duties during a crisis. In particular, the team will need primary and backup responsibilities, and guidelines on decision-making. These areas of... View Details
Keywords: by Hise Gibson and Anita Lynch
  • 20 Dec 2018
  • Blog Post

A Time For Opportunity In Food and Agriculture

food and agribusiness is growing among MBAs at Harvard Business School. In the past couple of years, for example, membership in the student Food, Agriculture, and Water (FAW) Club has nearly doubled. To help meet that interest, on October 18, the HBS Business &... View Details
  • 16 Oct 2012
  • First Look

First Look: October 16

in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical capabilities, and case studies of the application of analytics in... View Details
Keywords: Sean Silverthorne
  • Program

High Potentials Leadership Program

contribution through stronger leadership Build high-performance teams that are more than the sum of their parts Lead effectively through situations involving conflict Receive feedback with an open mind and... View Details