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  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

propose a class of dynamic pricing algorithms that builds upon the simple yet powerful machine learning technique known as Thompson sampling to address the challenge of balancing the exploration-exploitation... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55668 2019 Proceedings of the Hawaii International Conference on System Sciences Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise... View Details
Keywords: Dina Gerdeman
  • April 2024 (Revised November 2024)
  • Case

Moderna: Pioneering a People Platform to Accelerate Science Innovation

By: Tatiana Sandino, Emil Dy and Samuel Grad
Moderna was founded in 2010 to explore how messenger ribonucleic acid (mRNA) could be used to create breakthrough medicines by encoding instructions for the body to create antibodies. When Stéphane Bancel (HBS 2000) took over in 2011, he bet on the potential of this... View Details
Keywords: Disruptive Innovation; Talent and Talent Management; Selection and Staffing; AI and Machine Learning; Digital Strategy; Innovation and Management; Leadership Development; Management Practices and Processes; Management Systems; Organizational Culture; Performance Evaluation; Alignment; Employee Relationship Management; Science-Based Business; Expansion; Pharmaceutical Industry; Biotechnology Industry; United States
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Sandino, Tatiana, Emil Dy, and Samuel Grad. "Moderna: Pioneering a People Platform to Accelerate Science Innovation." Harvard Business School Case 124-091, April 2024. (Revised November 2024.)
  • 12 Oct 2011
  • First Look

First Look: October 12

the need for change puts itself at a distinct disadvantage to one that tracks the Four Rs along with indicators of learning and innovation. The Rise and Consequences of Corporate Sustainability Reporting Authors:Ioannis Ioannou and George... View Details
Keywords: Sean Silverthorne
  • 2021
  • Working Paper

CRM and AI in Time of Crisis

By: Michelle Y. Lu and Navid Mojir
A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details
Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning
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Lu, Michelle Y., and Navid Mojir. "CRM and AI in Time of Crisis." Harvard Business School Working Paper, No. 22-035, November 2021.
  • October 2018
  • Case

Shield AI

By: Mitchell Weiss and A.J. Steinlage
Shield AI’s quadcopter – with no pilot and no flight plan – could clear a building and outpace human warfighters by almost five minutes. This was not to say that it was better than the warfighters or would replace their jobs, but it was evidence that autonomous robots... View Details
Keywords: Public Entrepreneurship; Artificial Intelligence; AI; Entrepreneurial Sales; Government; Defense; Shield AI; Brandon Tseng; Ryan Tseng; Andrew Reiter; Robots; Robotics; UAV; UAVs; Government Sales; Entrepreneurship; Public Sector; Sales; Government Administration; National Security; Business and Government Relations; AI and Machine Learning; Technology Industry; United States
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Weiss, Mitchell, and A.J. Steinlage. "Shield AI." Harvard Business School Case 819-062, October 2018.
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

removal business, you’re on your own. This must change. A more complicated set of regulatory issues is looming around big data and artificial intelligence. My book focuses attention and predictions on what the world will look like as big data, AI, and View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 19 Sep 2024
  • Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

asynchronous communication. The loss of real-time chatter didn’t impact the daily schedules of machine operators and other workers handling noncollaborative tasks. They used email and other asynchronous tools to keep the lines of... View Details
Keywords: by Michael Blanding
  • 08 Feb 2016
  • Research & Ideas

The Civic Benefits of Google Street View and Yelp

Naik’s images with household income levels for some 2,400 blocks, provided by the city online. “The incomes act as labels for the images, and then the machine learns the association between how the features... View Details
Keywords: by Michael Blanding; Consumer Products
  • 15 Jan 2018
  • Research & Ideas

A Better Business Model for Fighting Cancer

providing incentives and protecting proprietary information as needed—then leveraging the latest in artificial intelligence and machine learning through entities such as GNS Healthcare and IBM’s Watson to... View Details
Keywords: by Julia Hanna; Health; Pharmaceutical
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

and Machine Learning By: Choudhury, Prithwiraj, Evan Starr, and Rajshree Agarwal Abstract—The advent of artificial intelligence in the form of machine View Details
  • May 2024
  • Supplement

HubSpot and Motion AI (B): Generative AI Opportunities

By: Jill Avery
The technologies driving artificial intelligence (AI) had progressed significantly since HubSpot’s acquisition of Motion AI in 2017. Generative AI was the newest major development. Software-as-a-service (SaaS) companies such as HubSpot were analyzing how generative AI... View Details
Keywords: Artificial Intelligence; CRM; Chatbots; Sales Management; Generative Ai; SaaS; Marketing; Sales; AI and Machine Learning; Customer Relationship Management; Applications and Software; Technological Innovation; Competitive Advantage; Technology Industry; United States
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Avery, Jill. "HubSpot and Motion AI (B): Generative AI Opportunities." Harvard Business School Supplement 524-088, May 2024.
  • 10 May 2017
  • Research & Ideas

Amazon Web Services Changed the Way VCs Fund Startups

prove their worth quickly, VCs may be underfunding other more complex types of startups that require more time to bear fruit. “One of the challenges with this approach is it really directs attention of investors to projects where you can View Details
Keywords: by Michael Blanding; Banking; Financial Services; Information Technology
  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

and nutrition and readiness to learn in schools is also well established. Forthcoming revisions to the Millennium Development Goals are expected to again highlight the importance of disease prevention and health care to the global... View Details
Keywords: by John A. Quelch; Health
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

forthcoming Journal of Political Economy CEO Behavior and Firm Performance By: Bandiera, Oriana, Stephen Hansen, Andrea Prat, and Raffaella Sadun Abstract— We measure the behavior of 1,114 CEOs in six countries parsing granular CEO diary data through an unsupervised... View Details
Keywords: Sean Silverthorne
  • March 2018
  • Case

IBM: Watson and the Internet of Things

By: Rajiv Lal and Scott Johnson
IBM has recently launched a business unit devoted to the Internet of Things. The group's leadership team needs to figure out the best way to quickly scale its business in a fragmented and nascent market. View Details
Keywords: IBM; Internet Of Things; Watson; Artificial Intelligence; Internet and the Web; Applications and Software; Mobile and Wireless Technology; Growth and Development Strategy; Emerging Markets; AI and Machine Learning; Technology Industry
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Lal, Rajiv, and Scott Johnson. "IBM: Watson and the Internet of Things." Harvard Business School Case 518-027, March 2018.
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

Professor of Business Administration, and colleagues Dr. Eva Guinan and Jin Paik more about the study and results. They are referred to as the LISH team below. Martha Lagace: How did you learn about the problem and connect with... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

process. Can algorithms, machine learning, and artificial intelligence help Tailor Brands outperform graphic designers and branding agencies in developing brand identities? And, can Tailor Brands differentiate itself from the many other... View Details
Keywords: Dina Gerdeman
  • 12 Sep 2011
  • Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details
Keywords: by Sean Silverthorne
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

this interview he discusses the development of the German corporation and what modern managers can learn from that history. The book was edited by Thomas K. McCraw, the Isidor Straus Professor of Business History at HBS, and was... View Details
Keywords: by Sean Silverthorne
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